All reviews

Rating Breakdown

  • 5
    88% (168 ratings)
  • 4
    7% (14 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

Oct. 3, 2020

This App is very user friendly, recommend this app to anyone who is looking for something easy and quick to set up.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

I used this app to completely automate all of my stores outgoing emails to customers. I cannot express enough how easy this app is to use. The Customer Service team is very helpful and willing to assist with any installation and customisation.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Works well so far, easy to set up. Language in emails is clear and concise and not too salesy! Would recommend

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

I really like the functionality of this app, it has done exactly what I needed it to do for a fair price. On top of that, I had some issues and their support was extremely helpful in getting everything sorted out and even removed the sending cap until the issue was corrected.

Using app

23 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 18, 2020

It is ease to use and have a few good features! It is just taking some long to active the automated emails.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 14, 2020

We've been using this app to send review requests and it's been awesome. Wish it was more user friendly when editing emails but it's okay.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2020

estoy usando esta app y me encanta, tenia tiempo queriendo implementar el email marketing y hasta ahora lo logre

Using app

15 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2020

This App is great for starting up a business. No doubt I will upgrade further down the line. The App guides you through what it recommends, and it will let you also add words in the code for people signing up to emails. I added you can now enter the word SUBSCRIBE to obtain $50 off entire order. Ensure you scroll to the bottom of the page also to press Save if you do this! I am sure you will find this App good too!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

the application is very useful and easy to use. I really recommend it to all the people who needs to use email marketing

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

Good app get results but app starts to get greedy. First they go to 500 free emails than to 1000 free emails now 300 Free emails and no branding. What is s next?

Using app

14 days

Total reviews

2

Average rating

3.0

5 / 5 Share

May 23, 2020

Been good so far under the free version. We already racking up the emails. I like the automatic scheduling!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

GoodGood GoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGood

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

This app is fantastic. I've been having problems with shopify's auto abandon cart email and came accross this app. At first I hadn't got the settings right so reached out using the apps live chat and the service recieved was outstanding. I recieved real desire to solve my problem and get the app working how it should. Over the moon with the support and really appreciate the help. Will continue to use this app for a long time

Store

Murgs

Using app

Over 2 years

Total reviews

8

Average rating

5.0

3 / 5 Share

May 9, 2020

I’d like to see where the app changed the website but sounds great. I like how many areas of follow up the app covers.

Store

MNMAL

Using app

14 days

Total reviews

1

Average rating

3.0

1 / 5 Share

May 8, 2020

Buggy Home (Welcome) page. I can not edit the letter templates. Shows a HTML code page. No reply from support.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

First, thanks for trying out our app. We began offering a free plan recently to help stores through COVID-19. While we believe it's the right thing to do, it also means that we're now overwhelmed with questions from everyone who has signed up. And in turn, this means that our response times is slower than usual but we're working furiously to support everyone -- even if it means that we work overtime. As you probably saw, we replied to you around midnight our time, and our team started at 7 am. While we're doing our best, we understand that some customers like yourself may be disappointed in our response times. Honestly speaking, while we would like to continue offering support to everyone on our free plans (even if it's a little slower than usual), we may not be able to do this for much longer if our willingness to offer free plans to help through these tough times actually results in customers being disappointed. Thanks for your patience and understanding. In response to your feedback: 1. The "to dos" on welcome page will automatically update if you turn on those email campaigns. They aren't boxes you check manually. 2. We don't have a "drag and drop" email editor today, but are working on one for the near future. We tried to make this clear in our app's description page. 3. We finally went through our queue of questions from everyone before you and replied to you around midnight our time after starting our day early in the morning. We're doing our best!

5 / 5 Share

May 4, 2020

This helped me keep our companies name in the back of our customers mind by sending out follow up emails for 2 months , 4 months and 1 year after their purchase!

Using app

Over 2 years

Total reviews

15

Average rating

5.0

Developer Reply

Thank you for trying out our app. It means a lot!

5 / 5 Share

May 3, 2020

Managed to set it all up and seems to cater for much details. Hope it will be helpful in our company....

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Welcome and thanks for trying us out! We have no doubt it will help you boost sales and engagement. Let us know if we can help with anything down the line.

5 / 5 Share

May 1, 2020

Very good and easy to use. It helped me send multiple emails to customers which boost my sales. Recommend

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

This app is great. I mean, really great. And so is their customer service. THANK YOU MIKE! We sent in a request and they actually took the time to reply and understand. They provided a quick response and solution to our needs. We look forward to continue using this app. If you have a Shopify store you should be using this Follow Up Email Marketing app.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 30, 2020

First of all I'd like to say that this app takes your email marketing to a whole new level without even putting in any effort. This app have saved more than 1000 sales for us so far and we have had record numbers of saved sales with this app this month. the customer service is also great. They can answer any of your questions no matter the difficulty.

Using app

About 2 years

Total reviews

2

Average rating

5.0