Email Marketing Follow Up

July 11, 2016

We have just started using this apps, hope to utilize it's feature bit further. As start-up business I needed to submit this feedback to get things going. So far it has been useful to send follow-up email to customers, but we didn't dig up enough to see it's full potential. I will review my feedback once again later on once we experience this for a couple of month.

July 7, 2016

Now here is a team that knows its business! I'm actually blown away by how they are able to see things exactly from a shop owners point of view to proactively introduce new features every now and then which keep adding to this already nifty little tool. Set it up and forget about it - it's like having your own personal butler to engage with your guests while you're busy attending to other stuff. Try it out - this is good stuff!

June 18, 2016

It is great to be able to automate the process of sending follow up emails. I am still learning how to get the most out of this product but so far I am very satisfied! I look forward to using this app more in the future.

June 15, 2016

Seems like it could work very well. I am excited at the long list of features and functionality.

June 8, 2016

This app has helped me recover many carts that were left at check out. The 20 mins reminder is a great idea. By being able to offer an discount on a 2 day reminder email has really been beneficial to my business.

June 6, 2016

This has increased our sales so I'm very happy with Follow Up Email. We find we don't need to send the two week follow up as people usually purchase by the 1 week follow up (so we deleted the 2 week follow-up email option). It's been great for customer feedback too... We have had customers reply to the follow up email explaining why they didn't purchase, and when we fix the problem they usually go on to make a purchase.

June 6, 2016

So far so good. Absolutely recommend this application to other shop owners.

June 6, 2016

I love this app! I use it for abandoned cart emails and to follow up with customers who have made purchases, encouraging them to review us, post on on social media, and reach out with any feedback. I love how you can program the emails to be sent at certain time periods after a purchase or when someone abandons a cart. Would be very cool if there was a way to track email opens or clicks back to your web site. Overall I highly recommend!

June 3, 2016

First rate follow up email service - has helpful suggestions and just plain works. Highly recommend.

June 2, 2016

Allows us to automate post purchase emails- V useful to grow our online advocacy.

June 1, 2016

When I say that I did a LOT of research before committing to this app, I mean it. Checked all competing apps on Shopify, compared features, reviews, reviews from active stores - and somehow, Follow-Up Email seemed to be the one whose out-of-the-box functionality was closest to what I needed. Setting it up was easy, results were quick - there was only one test left. How responsive would the team be? Well, turns out there were some clarifications I needed while setting up the mails and Konstantin from the setup/support team was a dream to work with. Will definitely recommend to those looking at automating a lot of their email communication/engagement with members.

May 26, 2016

Excellent app - intuitive to use, easy to setup. Good job. (Make sure you edit all the templates and write your own as they default ones are poorly written.)

May 18, 2016

While I haven't been using the app for long, I have no complaints - It appears to do what it says on the tin. I had to spend some time editing the email templates before use (which isn't a bad thing anyway) in order to make it read a little neater but other than that, I'm happy with it. No complaints!

Oct. 20, 2016

We have been using this app for a three months now. Easy to install and customise the set up to your liking which frees your time up to attend to other business matters. Support is timely, experienced and friendly too. So, yep, it works very well and we would recommend it to others without reservation; good job aheadworks from https://thesolidbarcompany.com/ Cheers!

May 17, 2016

Love this app! So glad it exists, works perfectly for my business!

May 3, 2016

Just what I was looking for and the support Team is amazing!

May 2, 2016

Easy and simple to use. Clear dashboard with important analytics data.

April 29, 2016

Quick and easy to use. Lots of flexibility to meet varying needs. And if you ever have a problem, customer service is prompt and very knowledgeable! Thanks guys.

April 29, 2016

I think its the only app available on shopify that allows to fix time/duration of sending emails. This feature helps a lot in acquiring product reviews, sending decent looking welcome emails, etc. Its a good tool to send reminder to customers to stay top on the mind. A lot of stress has gone away after i started using follow up email in terms of customer retention.

April 28, 2016

This app is perfect and exactly what I was looking for. It is easy to set up and extremely flexible in the customization. I have beautiful looking emails to send out to my clients and having them on a schedule allows me never to have to worry about them or sending them manually. Best app I've used so far!! Thank you!