All reviews

Rating Breakdown

  • 5
    83% (96 ratings)
  • 4
    3% (4 ratings)
  • 3
    3% (4 ratings)
  • 2
    3% (3 ratings)
  • 1
    7% (8 ratings)

Reviews with Text

  • 98% (113)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 3, 2023

We have used this app for over 2 years!! They have worked on new features which is great however we don't need all these new features. Unfortunately, app charges have gone up dramatically :( They have helpful customer service (thanks Janice) but we still find it to be out of our budget after the changes to the app. Otherwise great app and has worked well for our shop!

Using app

About 2 years

Total reviews

9

Average rating

4.4

Developer Reply

Thanks for the feedback! We understand that pricing changes are never welcome but we're happy you've stuck with us and hope you enjoy the new offerings.

3 / 5 Share

June 26, 2023

I usually don't leave reviews however I find an issue with how they change billing and charge you base on impressions then their system misreads visitors and charges you for visitors who don't come to the store. I upgraded a few days ago and then yesterday I receive a notification stating am 90% at my limit of 29,000. I didn't have that many visitors at my store because I wasn't running any ads at the time. The first time questioned it was mention of a glitch in their system but it was too late because I have updated it. I want to k=not be charged the fact I have proof their system is still glitchy and their system doesn't accurately calculate the traffic. I use to love this app until they made updates that turn this app into crap. I give it three stars and I'm being nice base on history before being kicked out for a month without being able to get back in after reaching out and a glitchy system

Using app

6 months

Total reviews

5

Average rating

2.8

Developer Reply

Hey there! Thanks for sharing your honest feedback! We're sorry to see you go, but just wanted to clarify a couple of things. The monthly limit of our plans is based on total impressions, with each notification shown counting as an impression. So, even if you didn't have 25k unique visitors, the ones you did have were shown multiple notifications while on your site. We do offer a number of options to prevent exceeding this limit. As far as the glitch, it looks like you were offered a credit to accommodate that. We do appreciate you sharing your concerns, and will absolutely take them into consideration for future product updates. Take care!

5 / 5 Share

April 28, 2023

Rebecca from the Fomo team went above and beyond to help me when my starter plan ran out, very cool app that I look forward to continue using

Using app

11 days

Total reviews

11

Average rating

5.0

5 / 5 Share

April 18, 2023

Great app and excellent service received from Rebecca. Thank you! Support in this day and age is everything.

Using app

Over 2 years

Total reviews

16

Average rating

4.9

5 / 5 Share

March 21, 2023

Super ! Wir sind total zufrieden, bekamen schnelle Antworten und schnelle Hilfe bei den Installationen. Toller Kundenservice, sowas bekommt man nicht überall! Nochmals vielen herzlichen Dank!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

3 / 5 Share

March 6, 2023

We really like the app but it started breaking our site when Shopify marked it as an app that isn't approved - has this been fixed?

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Hey there! Thanks for taking the time to share your thoughts about Fomo. Just an FYI - the issue you mentioned has been fully resolved. Please feel free to reach out to us directly at [email protected] if you'd like further assistance with anything. Our support team is always happy to help!

5 / 5 Share

Feb. 16, 2023

As an early adopter of this platform - There is a lot to be said. However, one of the most important and critical thing to point out is this; FOMO WILL MAKE YOU MONEY! and at the end of the day, will pay for itself. Such a win of an app. DO ITTT

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Fomo is the cherry on the cake in our customers purchase journey. I genuinely believe the social proof they provide really helps create urgency and also helps to show customers that the products and brand are desireable whilst they browse!

Using app

3 months

Total reviews

21

Average rating

4.8

Developer Reply

Thanks so much for taking the time to share your experience! We are thrilled to be such a positive part of your selling journey! :-)

5 / 5 Share

Aug. 1, 2022

Fomo is incredible. I love their design and how they have credibility verification. Super simple to use but not lacking in any features. I highly recommend fomo.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking time to share your experience with Fomo! We're glad you're enjoying your experience so far!

5 / 5 Share

June 30, 2022

Amazing app. It provides me with everything we need. Devs are also super responsive so the support is quite solid as well. Recommended.

Store

Ampere

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're glad our dev team was able to help you with your questions!

5 / 5 Share

June 27, 2022

This app does Social Proof extremely well and it's easy to use. FOMO has robust settings that let you really take control of what gets shown where, and the UX is super easy to use and understand. Be prepared to do some creative estimation to figure out how to quantify the sales impact of this app, since there isn't a good way to correlate sales with the popups that get seen that may or may not influence their purchase decision.

Using app

3 months

Total reviews

4

Average rating

4.5

Developer Reply

Hey Skill Board! Thanks for taking the time to write this review! I'm reaching out to you separately to walk through your ROI dashboard and conversions setup so you can see how we can track your sales conversions from Fomo :)

5 / 5 Share

May 25, 2022

Great social proof app, easy integration and customer service is good, highly recommended to everyone.

Store

TwoTags

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, TwoTags! We're glad you're happy with the platform!

5 / 5 Share

May 18, 2022

Easy to install and use the app. Great user experience in the back end. Helps to increase conversion rate.

Using app

3 months

Total reviews

25

Average rating

3.9

Developer Reply

Thank you, Jeans4you.shop! We're glad you're happy with the UX and your conversion rates!

5 / 5 Share

May 17, 2022

Great app, excellent customer service. Love the modern look and feel. Easy to set up, program etc...

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you, LUCYKING! We're glad you're happy with the customer service and we'll let our designer know that you love the modern look!

5 / 5 Share

May 17, 2022

the app has worked well for us so far, onboarding process could be a little quicker, however the team is looking to improve and thats always really good!

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you, thefirstrefresh! We're glad you're happy with the app! We'll be looking into your onboarding feedback :)

5 / 5 Share

May 17, 2022

It does what it does and it does it well! Great support and great customisation options. I've had this app for years and I love it.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you, Modest Mounts! We're glad you're happy with the platform, customer service, and customization optimizations! Glad to have you as a long-time Fomo user!

5 / 5 Share

May 16, 2022

Great app, easy to use, friendly customer service. Customers new to our site can quickly see our most popular items as they pop-up and the app easily pays for itself.

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you, Call For Fire! We're glad our conversion metrics show you you're making your money back and more :)

5 / 5 Share

May 16, 2022

Installed with a few clicks and never had to think about it again. It's a no-brainer to have this on my store.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks, Orizaba Original! Glad Fomo is a no-brainer and you had an easy and painless setup :)

5 / 5 Share

April 26, 2022

Installed years ago, it works well with minimal input on our end. Does what we want it to do and we are happy with it.

Using app

Over 5 years

Total reviews

12

Average rating

3.3

Developer Reply

Thank you, Findlay Hats! Glad you're happy with your Fomo setup without much input on your side :)

5 / 5 Share

April 26, 2022

I love how easy it was to install. I feel as though it really encourages new customers to make their purchase. Overall a great app that I highly recommend for all online stores.

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Classroom Friendly Supplies! Glad you loved the simple setup and that you see how Fomo is encouraging prospects to become new customers for your store! :)