Fomo: Social Proof Sales Popup
Sell more with social proof, low stock, reviews & sales...
Rating
4.5
feedback
167
chart
#1,089
All reviews
Rating Breakdown
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April 26, 2022
Installed years ago, it works well with minimal input on our end. Does what we want it to do and we are happy with it.
Thank you, Findlay Hats! Glad you're happy with your Fomo setup without much input on your side :)
April 26, 2022
Love the simplicity of installing this app and letting it run on it's own. Easy to use and a great add on to our site.
Thank you, Dottie Couture! Glad you were happy with the quick and simple setup and that you see Fomo as a great add on :)
April 26, 2022
I love how easy it was to install. I feel as though it really encourages new customers to make their purchase. Overall a great app that I highly recommend for all online stores.
Thank you, Classroom Friendly Supplies! Glad you loved the simple setup and that you see how Fomo is encouraging prospects to become new customers for your store! :)
April 26, 2022
Fantastic app that drives up conversions. The pop ups are nice and subtle and the customers seem to react positively to it. Love it.
Thank you, retrosales.com.au! Glad you like the subtle notifications and your dashboard is showing your conversion increase from Fomo! :)
April 21, 2022
FOMO app has been great for us. We haven't had any issues with it. I think customers like to see where other people have purchased from.
Thank you, MAXPRO Fitness! Glad you are enjoying Fomo and think your customers are getting value out of seeing what/where others have purchased!
April 20, 2022
Great App and Easy to Use! I love that it shows shoppers who's buying and what they are buying! Makes it feel like others are online shopping with you! Thanks FOMO
Thanks LAGOON DESIGNS! That's exactly the "busy store" experience we're trying to replicate :) Glad your prospective shoppers feel like they are shopping with other customers and feeling reassured by all the activity!
Jan. 17, 2022
FOMO is very useful, easy to use, and their customer support team is super friendly and provides speedy and accurate answers.
Thank you Ethos Numerology! :) We're glad we were able to help you with your questions!
Dec. 22, 2021
App is amazing, highly recommend, increased conversion rate, customer service team is very helpful, HIGHLY RECOMMEND, a must for any and every shopify website.
Thank you so much :) We love working with you!
Nov. 19, 2021
I have used FOMO for 3 years without issue. My only concern is my developer and speed test sho it ads .5 seconds to the load stack. The second most app after reviews on load time
Hey Scent Fill team, I've emailed you but also wanted to follow up here. Fomo loads asynchronously to the rest of your page and does not slow down your site - more on that here: https://help.fomo.com/en/articles/1455008-will-fomo-slow-down-my-website Happy to walk your developer through this. I've also sent you screenshots of the different assets loading on your page to show you a comparison so you can see what is taking longer to load on your site.
Oct. 22, 2021
Fomo is really easy to set up and customize, and it's clearly improved our conversion rate since installing.
Hey Veil team, thank you so much for your review and we're glad that Fomo is doing its thing for your conversions! Feel free to reach out if you want to be included as a case study :)
Oct. 17, 2021
We are happy with Fomo on our website www.AsasWood.com It helps to make site alive and in action all the time. Also it is very important, that Fomo does not slow down the speed. Thank you!
Using app
3 months
Total reviews
2
Average rating
5.0
Thank you so much for your review! We're glad you are happy with Fomo :)
Oct. 8, 2021
Although I've used this app for over 4 years, when I needed extra help, Rebecca and Hideko helped me out in a very patient and efficient way :)
Thank you so much for the kind words! :) We're so glad we were able to help you with your customization!
July 1, 2021
I wanted to show real traffic. Fomo does the job. I have not seen sales soar. I wish one could protect sales data in the json file. It may be easy for competitors to scrape your revenues, I guess.
Hey Delidia, Thanks for your review! I'll reach out to you separately to see what we can do to adjust your settings to optimize conversions! You should not have sensitive sales data in the json file. Your site visitors should only be able to see the notification data you've opted to show in your template. I'll send you more details about this via email as well!
March 30, 2021
Super useful app that has better reporting and doesn't seem to slow my store down like another one did. Customer support was also great and helped me get it up and running fast. I like it because they don't allow for fake reviews, and conversions (and my revenue) seems to be going up.
Feb. 3, 2021
IMPORTANT : the Fomo price plan (https://fomo.com/pricing) is not in line with what you see on this page. I received several additional charges ($ 10 each time) because I exceeded the notification limit (??). Rather than blocking you and suggesting you to choose a different plan, they charge you... And that famous $10 fee isn't mentioned anywhere on the pricing page or the terms and conditions, so you don't understand why/when/how... A very bad surprise because the bill goes up very (very) quickly... This business model is not fair.
Hi CV Market, You signed up for our volume-based billing plan, which was stated in the signup terms. We have since removed this flex pricing plan. All users who install after March 2021 only have access to plan tiers and not our flexible plan. Once you exceed the impressions included in your plan, Fomo will halt on your site and you will need to manually upgrade in order to continue showing Fomo notifications. Thanks and email us at [email protected] if you have any questions.
Jan. 31, 2021
Not happy. We are on the "$49 per month" plan and have intentionally set a limit of 239,000 impressions in the app settings to guard against overages. Assuming any overage charges are retrospctive, December 2020 charges by FOMO were $129 (total of 317k impressions for Nov-Dec), January charges were $70 (total of 214K impressions for Dec-Jan). Why did Nov-Dec go so much above our cap (317k), and how is charging MORE than the next tier even justifiable? (1.2mil impressions for $99 vs. an ACTUAL charge of $129). Why were we charged overage fees in Dec-Jan with a LESS reported impressions than our cap (214k)? Shouldn't this only be $49 because it was less than 240k impressions? Of note are mysterious items in our bill called "Usage Fees"(?)... so now I'm going to have to go through the fine print and figure out what these are and why FOMO is charging us so much. $200 over two months for a product which we assumed would cost half that. Feel like FOMO writes their own checks. Disappointed.
Updated reply: You signed up for our volume-based billing plan, which was stated in the signup terms. All users who install after March 2021 only have access to plan tiers and not our flexible plan. Once you exceed the impressions included in your plan, Fomo will halt on your site and you will have to manually upgrade plans to continue showing Fomo notifications. Thanks and email us at [email protected] if you have any questions. Previous reply: Hey WTF Notebooks, I've just sent you an email. You've been on the $49/mo plan for 2 months and the $99/mo plan for 1 month. You were not charged $129 for any billing cycle - I think this might be a timing misunderstanding. Here's a guide to how Shopify charges on their billing cycle: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#usage-pricing-plans. Shopify's billing calls our premium plan tiers "usage fees" but they are simply the plan charges. I've reached out with suggestions for managing your impressions so you can control your billing and pay only what you expect.
Dec. 13, 2020
I accidentally subscribed, and when I was charged the same day, I asked for a cancellation and refund since it the payment was still pending. They let me know they cannot provide a refund because they are a start up.......you can get this app at a much cheaper price and with better customer service.
Hey there, We've reached out to you and Shopify Support and confirmed that you were correctly charged after your free trial was over. Shopify handles our billing and you can find out more about their billing cycle here (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps). After a review of your past Support ticket, it also seems you were fully aware of the trial length and that you were correctly charged after the 14 day trial (not same day as described in your comment). We are transparent about pricing and terms and prefer to be fair to our other customers who follow them. Cheers,
Nov. 6, 2020
I am trying to use this app but the customer service is really really bad. I have sent multiple messages to them requesting help over the past two days and it's been crickets. I'm looking now for a replacement but these guys are very unresponsive and their setup is confusing.
Hi there, thanks for your message! We try to respond within 24 hours of each ticket. It looks like I responded within an hour of your first message. If you left the site and left an email address in our chat, possibly the forwarded response went to spam? Anyway, we've since gotten in touch and were able to resolve the issue you had. Please reach out if you need anything else!
Aug. 21, 2020
Execellent customer service from the FOMO team, really happy with The app seemlessly fits into our store design and always works as intended.
July 19, 2020
Social proof apps have been shown time and time again to improve conversion rates. Unless they're using a tool like Fomo I'm very sceptical! Fomo lets you randomise when things appear, has tons of integrations, and gives you feedback on what parameters you need to change to improve conversion rate. Killer tool to have in your shopify arsenal.