All reviews

Rating Breakdown

  • 5
    83% (100 ratings)
  • 4
    4% (5 ratings)
  • 3
    3% (4 ratings)
  • 2
    2% (3 ratings)
  • 1
    7% (8 ratings)

Reviews with Text

  • 96% (115)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2022

Great app, excellent customer service. Love the modern look and feel. Easy to set up, program etc...

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you, LUCYKING! We're glad you're happy with the customer service and we'll let our designer know that you love the modern look!

5 / 5 Share

May 17, 2022

the app has worked well for us so far, onboarding process could be a little quicker, however the team is looking to improve and thats always really good!

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you, thefirstrefresh! We're glad you're happy with the app! We'll be looking into your onboarding feedback :)

5 / 5 Share

May 17, 2022

It does what it does and it does it well! Great support and great customisation options. I've had this app for years and I love it.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you, Modest Mounts! We're glad you're happy with the platform, customer service, and customization optimizations! Glad to have you as a long-time Fomo user!

5 / 5 Share

May 16, 2022

Great app, easy to use, friendly customer service. Customers new to our site can quickly see our most popular items as they pop-up and the app easily pays for itself.

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you, Call For Fire! We're glad our conversion metrics show you you're making your money back and more :)

5 / 5 Share

May 16, 2022

Installed with a few clicks and never had to think about it again. It's a no-brainer to have this on my store.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks, Orizaba Original! Glad Fomo is a no-brainer and you had an easy and painless setup :)

5 / 5 Share

April 26, 2022

Installed years ago, it works well with minimal input on our end. Does what we want it to do and we are happy with it.

Using app

Over 5 years

Total reviews

12

Average rating

3.3

Developer Reply

Thank you, Findlay Hats! Glad you're happy with your Fomo setup without much input on your side :)

5 / 5 Share

April 26, 2022

I love how easy it was to install. I feel as though it really encourages new customers to make their purchase. Overall a great app that I highly recommend for all online stores.

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Classroom Friendly Supplies! Glad you loved the simple setup and that you see how Fomo is encouraging prospects to become new customers for your store! :)

5 / 5 Share

April 26, 2022

Fantastic app that drives up conversions. The pop ups are nice and subtle and the customers seem to react positively to it. Love it.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, retrosales.com.au! Glad you like the subtle notifications and your dashboard is showing your conversion increase from Fomo! :)

5 / 5 Share

April 21, 2022

FOMO app has been great for us. We haven't had any issues with it. I think customers like to see where other people have purchased from.

Using app

About 2 years

Total reviews

6

Average rating

4.2

Developer Reply

Thank you, MAXPRO Fitness! Glad you are enjoying Fomo and think your customers are getting value out of seeing what/where others have purchased!

5 / 5 Share

April 20, 2022

Great App and Easy to Use! I love that it shows shoppers who's buying and what they are buying! Makes it feel like others are online shopping with you! Thanks FOMO

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks LAGOON DESIGNS! That's exactly the "busy store" experience we're trying to replicate :) Glad your prospective shoppers feel like they are shopping with other customers and feeling reassured by all the activity!

5 / 5 Share

Dec. 22, 2021

App is amazing, highly recommend, increased conversion rate, customer service team is very helpful, HIGHLY RECOMMEND, a must for any and every shopify website.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much :) We love working with you!

3 / 5 Share

Nov. 19, 2021

I have used FOMO for 3 years without issue. My only concern is my developer and speed test sho it ads .5 seconds to the load stack. The second most app after reviews on load time

Using app

Over 4 years

Total reviews

9

Average rating

4.3

Developer Reply

Hey Scent Fill team, I've emailed you but also wanted to follow up here. Fomo loads asynchronously to the rest of your page and does not slow down your site - more on that here: https://help.fomo.com/en/articles/1455008-will-fomo-slow-down-my-website Happy to walk your developer through this. I've also sent you screenshots of the different assets loading on your page to show you a comparison so you can see what is taking longer to load on your site.

5 / 5 Share

Oct. 17, 2021

We are happy with Fomo on our website www.AsasWood.com It helps to make site alive and in action all the time. Also it is very important, that Fomo does not slow down the speed. Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We're glad you are happy with Fomo :)

5 / 5 Share

Oct. 8, 2021

Although I've used this app for over 4 years, when I needed extra help, Rebecca and Hideko helped me out in a very patient and efficient way :)

Using app

Over 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the kind words! :) We're so glad we were able to help you with your customization!

4 / 5 Share

July 1, 2021

I wanted to show real traffic. Fomo does the job. I have not seen sales soar. I wish one could protect sales data in the json file. It may be easy for competitors to scrape your revenues, I guess.

Store

Delidia

Using app

12 months

Total reviews

4

Average rating

2.8

Developer Reply

Hey Delidia, Thanks for your review! I'll reach out to you separately to see what we can do to adjust your settings to optimize conversions! You should not have sensitive sales data in the json file. Your site visitors should only be able to see the notification data you've opted to show in your template. I'll send you more details about this via email as well!

5 / 5 Share

March 30, 2021

Super useful app that has better reporting and doesn't seem to slow my store down like another one did. Customer support was also great and helped me get it up and running fast. I like it because they don't allow for fake reviews, and conversions (and my revenue) seems to be going up.

Using app

3 months

Total reviews

5

Average rating

5.0

2 / 5 Share

Feb. 3, 2021

IMPORTANT : the Fomo price plan (https://fomo.com/pricing) is not in line with what you see on this page. I received several additional charges ($ 10 each time) because I exceeded the notification limit (??). Rather than blocking you and suggesting you to choose a different plan, they charge you... And that famous $10 fee isn't mentioned anywhere on the pricing page or the terms and conditions, so you don't understand why/when/how... A very bad surprise because the bill goes up very (very) quickly... This business model is not fair.

Using app

8 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi CV Market, You signed up for our volume-based billing plan, which was stated in the signup terms. We have since removed this flex pricing plan. All users who install after March 2021 only have access to plan tiers and not our flexible plan. Once you exceed the impressions included in your plan, Fomo will halt on your site and you will need to manually upgrade in order to continue showing Fomo notifications. Thanks and email us at [email protected] if you have any questions.

3 / 5 Share

Jan. 31, 2021

Not happy. We are on the "$49 per month" plan and have intentionally set a limit of 239,000 impressions in the app settings to guard against overages. Assuming any overage charges are retrospctive, December 2020 charges by FOMO were $129 (total of 317k impressions for Nov-Dec), January charges were $70 (total of 214K impressions for Dec-Jan). Why did Nov-Dec go so much above our cap (317k), and how is charging MORE than the next tier even justifiable? (1.2mil impressions for $99 vs. an ACTUAL charge of $129). Why were we charged overage fees in Dec-Jan with a LESS reported impressions than our cap (214k)? Shouldn't this only be $49 because it was less than 240k impressions? Of note are mysterious items in our bill called "Usage Fees"(?)... so now I'm going to have to go through the fine print and figure out what these are and why FOMO is charging us so much. $200 over two months for a product which we assumed would cost half that. Feel like FOMO writes their own checks. Disappointed.

Using app

3 months

Total reviews

8

Average rating

4.3

Developer Reply

Updated reply: You signed up for our volume-based billing plan, which was stated in the signup terms. All users who install after March 2021 only have access to plan tiers and not our flexible plan. Once you exceed the impressions included in your plan, Fomo will halt on your site and you will have to manually upgrade plans to continue showing Fomo notifications. Thanks and email us at [email protected] if you have any questions. Previous reply: Hey WTF Notebooks, I've just sent you an email. You've been on the $49/mo plan for 2 months and the $99/mo plan for 1 month. You were not charged $129 for any billing cycle - I think this might be a timing misunderstanding. Here's a guide to how Shopify charges on their billing cycle: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#usage-pricing-plans. Shopify's billing calls our premium plan tiers "usage fees" but they are simply the plan charges. I've reached out with suggestions for managing your impressions so you can control your billing and pay only what you expect.

5 / 5 Share

March 14, 2020

Super easy to install & starts working straight away! Creates sense of FOMO in your visitors. Great !

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2020

Fomo is by far the best social proof app available on Shopify. We've seen a great increase in conversions.

Using app

3 months

Total reviews

2

Average rating

5.0