All reviews

Rating Breakdown

  • 5
    76% (84 ratings)
  • 4
    13% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    8% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2022

L’app funziona benissimo, molto meglio di svariate altre che ho provato, il servizio clienti è rapido e eccezionale, la consiglio!

Store

Biloak

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 27, 2022

It's a pretty good app. You get a lot of customization features, and the conditional logic is the best way to handle customer inquiries. The support is relatively responsive and they can help with all of your needs. Would definitely download 10/10

Using app

10 months

Total reviews

27

Average rating

4.9

Developer Reply

Hi NFDVapes, Sorry for the issue you faced, as we are changing our support system to Hubspot. Due to the migration, we lost a few tickets and we are very sorry for that. Our support contacted you about the issue and we are 100% committed to apps and supporting them Thanks Form Builder Support

5 / 5 Share

Oct. 25, 2022

This application help you to set redirection email when you have drawer with different subject and you want to create a ticket on CRM ! It was very helpful on Shopify to find this. Support team are very great ! They help us a lot and they are very friendly ;)

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

App is super helpful to manage custom forms. Highly customizable! The support from Rishav was great when I had questions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2022

They help me with my queries especially when I have issues using the App. I always reach out to them and they never failed to amaze me. I highly recommend it.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

March 16, 2022

Awesome app! Helps us to create wholesale-/customer accounts with several tags. Quick help via chat also :)

Using app

8 months

Total reviews

7

Average rating

4.4

5 / 5 Share

March 14, 2022

I downloaded the app to upgrade my customer registration list and the app fulfils almost all my needs. Customer support was very helpful and assisted me throughout the whole setting up process.

Using app

2 months

Total reviews

9

Average rating

5.0

4 / 5 Share

Feb. 25, 2022

Very useful app especially with the payment option. Support was also helpful. Would be great if they eventually added it's own custom email blast feature so you don't have to rely on another app for emails.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 24, 2021

Great customer service! Accidentally deleted an form and really needed to recover the submissions and they got right on it

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

We wanted to customise some of the field inputs on our form and contacted the app developer to see if it was possible. They responded really quickly and were able to action all our requests. The app functions really well and the level of service is top quality. Highly recommend.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 1, 2021

really wonderful app, top support and assistance.. i think best app for registration form and also a perfect accessible price!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Been using this app across several websites and it simply does the job it is supposed to do. In addition to this made a mistake on my end and support logged in sorted it and emailed me when finished within 24 hours excellent support Thanks

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Very easy to use and had a minor problem with some HTML code. Customer service answered quickly and had the error fixed within 24 hours. Highly recommend this app!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear that the support and setup have been super smooth for you! Thanks so much for this awesome review, and don't hesitate to reach out if you ever need help ✨

5 / 5 Share

July 8, 2021

This app does exactly what I needed and the customer service is second to none! Customisable and easy to use! Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! 💖

4 / 5 Share

June 16, 2021

The interface of this app is super easy to use, and the support team is very helpful! However, I wish that conditional tagging was easier to use and that tags translated to MailChimp as well as into Shopify*. Overall I am glad I chose to use this app! *You can still get it to tag in MailChimp if you have your Shopify also connected to MailChimp

Store

Stirred

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

5 / 5 Share

June 15, 2021

Have only recently started to play around with the app to get an understanding of the forms. Had an issue with Conditional Logic which was quickly fixed by the support staff. So far so good! Looking forward to designing and implementing some of my creations.

Using app

5 months

Total reviews

14

Average rating

3.4

1 / 5 Share

March 8, 2021

My forms keep disappearing after they are working while for no reason. Very annoying and costly. Wish they would fix it

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Ultraluxe Skincare, Our support contacted you about the issue. Please let us know the issue you are facing and we are happy to check it. We didn't see any such issues in our other stores. Thanks Form Builder Support

5 / 5 Share

March 3, 2021

Love this app! Very easy to use. And the customer service team behind the scenes are awesome as well! Definitely recommend!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

This app is so simple to use and set up and the support is phenomenal. I needed assistance on a multi language site and support just logged in and updated the code for me. Excellent app and support Thanks

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

Been using this app across a few of our stores now for a couple of years and have found it very reliable indeed. Needed some support this weekend on a new store we are putting up and didn't expect an answer until Monday and was pleasantly surprised that we got an answer to our needs over the weekend. Great support and a great simple to use app that does what is is supposed to do

Using app

About 3 years

Total reviews

1

Average rating

5.0