All reviews

Rating Breakdown

  • 5
    80% (53 ratings)
  • 4
    12% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (5 ratings)

Reviews with Text

  • 100% (66)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2022

This application help you to set redirection email when you have drawer with different subject and you want to create a ticket on CRM ! It was very helpful on Shopify to find this. Support team are very great ! They help us a lot and they are very friendly ;)

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2022

They help me with my queries especially when I have issues using the App. I always reach out to them and they never failed to amaze me. I highly recommend it.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

March 16, 2022

Awesome app! Helps us to create wholesale-/customer accounts with several tags. Quick help via chat also :)

Using app

About 14 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

March 14, 2022

I downloaded the app to upgrade my customer registration list and the app fulfils almost all my needs. Customer support was very helpful and assisted me throughout the whole setting up process.

Using app

About 1 hour

Total reviews

9

Average rating

5.0

4 / 5 Share

Feb. 25, 2022

Very useful app especially with the payment option. Support was also helpful. Would be great if they eventually added it's own custom email blast feature so you don't have to rely on another app for emails.

Using app

8 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 24, 2021

Great customer service! Accidentally deleted an form and really needed to recover the submissions and they got right on it

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

We wanted to customise some of the field inputs on our form and contacted the app developer to see if it was possible. They responded really quickly and were able to action all our requests. The app functions really well and the level of service is top quality. Highly recommend.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 23, 2021

Been using this app across several websites and it simply does the job it is supposed to do. In addition to this made a mistake on my end and support logged in sorted it and emailed me when finished within 24 hours excellent support Thanks

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Very easy to use and had a minor problem with some HTML code. Customer service answered quickly and had the error fixed within 24 hours. Highly recommend this app!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear that the support and setup have been super smooth for you! Thanks so much for this awesome review, and don't hesitate to reach out if you ever need help ✨

5 / 5 Share

June 15, 2021

Have only recently started to play around with the app to get an understanding of the forms. Had an issue with Conditional Logic which was quickly fixed by the support staff. So far so good! Looking forward to designing and implementing some of my creations.

Using app

24 days

Total reviews

17

Average rating

2.9

1 / 5 Share

March 8, 2021

My forms keep disappearing after they are working while for no reason. Very annoying and costly. Wish they would fix it

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Ultraluxe Skincare, Our support contacted you about the issue. Please let us know the issue you are facing and we are happy to check it. We didn't see any such issues in our other stores. Thanks Form Builder Support

5 / 5 Share

Feb. 8, 2021

Been using this app across a few of our stores now for a couple of years and have found it very reliable indeed. Needed some support this weekend on a new store we are putting up and didn't expect an answer until Monday and was pleasantly surprised that we got an answer to our needs over the weekend. Great support and a great simple to use app that does what is is supposed to do

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2020

Great service on modifying an app for me! Took a day or two but know I got a custom order form for multiple products for my special catalog shoppers. Thank you for your service [email protected]

Using app

8 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 23, 2020

Great Form builder app, one of the only ones I could find that would allow video submission which I needed for my product warranty support form. Also the dev worked with me to modify the plan to allow higher MB upload limit to more fit my shop. Great app

Using app

About 2 months

Total reviews

3

Average rating

3.0

5 / 5 Share

June 18, 2020

I used this app to add a customised form, the support were really helpful and quick to respond and gave me the solution we needed. Thanks

Store

FRACTEL

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 4, 2020

Excellent customer service. I had a problem with the auto response to my clients and they helped me quickly.

Using app

14 days

Total reviews

2

Average rating

3.5

Developer Reply

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers.

5 / 5 Share

April 22, 2020

I really appreciate the customer support. It helps us a lot to customize the form. I really recommend this app and service

Store

OneOdio

Using app

7 days

Total reviews

6

Average rating

5.0

4 / 5 Share

April 15, 2020

Great customer service and easy to use app. Would love to see more support documentation available on how to use the forms including troubleshooting form fields.

Store

PUBLIC

Using app

13 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 15, 2020

good customer service, I installed 5 different my client websites. highly recommend. !!!!!!!!!!!!!!!!!!!!!

Store

Gmini

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

Very good app and an AWESOME SUPPORT! I had 2 requests that have been fulfilled in a very short time due to a tight schedule. Thank you again!

Using app

13 days

Total reviews

6

Average rating

5.0