Premium: Custom Form Builder
Custom form builder w/ Signup & custom fields w/ file...
Rating
4.2
feedback
107
chart
#8,295
All reviews
Rating Breakdown
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March 14, 2022
I downloaded the app to upgrade my customer registration list and the app fulfils almost all my needs. Customer support was very helpful and assisted me throughout the whole setting up process.
Feb. 25, 2022
Very useful app especially with the payment option. Support was also helpful. Would be great if they eventually added it's own custom email blast feature so you don't have to rely on another app for emails.
Nov. 24, 2021
Great customer service! Accidentally deleted an form and really needed to recover the submissions and they got right on it
Oct. 19, 2021
We wanted to customise some of the field inputs on our form and contacted the app developer to see if it was possible. They responded really quickly and were able to action all our requests. The app functions really well and the level of service is top quality. Highly recommend.
Oct. 1, 2021
really wonderful app, top support and assistance.. i think best app for registration form and also a perfect accessible price!
Sept. 23, 2021
Been using this app across several websites and it simply does the job it is supposed to do. In addition to this made a mistake on my end and support logged in sorted it and emailed me when finished within 24 hours excellent support Thanks
Aug. 5, 2021
Very easy to use and had a minor problem with some HTML code. Customer service answered quickly and had the error fixed within 24 hours. Highly recommend this app!
We're so glad to hear that the support and setup have been super smooth for you! Thanks so much for this awesome review, and don't hesitate to reach out if you ever need help ✨
July 8, 2021
This app does exactly what I needed and the customer service is second to none! Customisable and easy to use! Thanks!
Thank you so much for your lovely review! 💖
June 16, 2021
The interface of this app is super easy to use, and the support team is very helpful! However, I wish that conditional tagging was easier to use and that tags translated to MailChimp as well as into Shopify*. Overall I am glad I chose to use this app! *You can still get it to tag in MailChimp if you have your Shopify also connected to MailChimp
Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!
June 15, 2021
Have only recently started to play around with the app to get an understanding of the forms. Had an issue with Conditional Logic which was quickly fixed by the support staff. So far so good! Looking forward to designing and implementing some of my creations.
March 8, 2021
My forms keep disappearing after they are working while for no reason. Very annoying and costly. Wish they would fix it
Hi Ultraluxe Skincare, Our support contacted you about the issue. Please let us know the issue you are facing and we are happy to check it. We didn't see any such issues in our other stores. Thanks Form Builder Support
March 3, 2021
Love this app! Very easy to use. And the customer service team behind the scenes are awesome as well! Definitely recommend!
Feb. 20, 2021
This app is so simple to use and set up and the support is phenomenal. I needed assistance on a multi language site and support just logged in and updated the code for me. Excellent app and support Thanks
Feb. 8, 2021
Been using this app across a few of our stores now for a couple of years and have found it very reliable indeed. Needed some support this weekend on a new store we are putting up and didn't expect an answer until Monday and was pleasantly surprised that we got an answer to our needs over the weekend. Great support and a great simple to use app that does what is is supposed to do
July 25, 2020
Great service on modifying an app for me! Took a day or two but know I got a custom order form for multiple products for my special catalog shoppers. Thank you for your service [email protected]
July 23, 2020
Great Form builder app, one of the only ones I could find that would allow video submission which I needed for my product warranty support form. Also the dev worked with me to modify the plan to allow higher MB upload limit to more fit my shop. Great app
June 18, 2020
I used this app to add a customised form, the support were really helpful and quick to respond and gave me the solution we needed. Thanks
June 4, 2020
Excellent customer service. I had a problem with the auto response to my clients and they helped me quickly.
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers.
June 3, 2020
I am looking to set up a multi-step form and this one turns out to be the best. I've spent days searching only to find that no other Apps support the Page Break feature. Since the fields are way too many (with image demonstration), it would be nice to divide them into different sections and loads at a later stage. Room for improvement: 1) add the padding setting. For now, I have to manually create the tag for some spacing, or the submit button would stick to the Pre-Next bar. 2) Loading speed The shorter code generated requires at least 8 seconds until the whole content shows up. Maybe that's because the form has too many fields as I said before. And it takes time to connect to this APP as well. So I decided to copy the complete HTML code on the dashboard page. Now it loads much faster. Overall I am very satisfied with this App and would recommend to anyone who needs a multi-step questionnaire. Besides, customer support is very responsive as well, almost the same-day reply.
Thanks for your feedback. Our team is working on it and will update this shortly. We are also launching few more better options to embed code in next few days.