All reviews

Rating Breakdown

  • 5
    80% (53 ratings)
  • 4
    12% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (5 ratings)

Reviews with Text

  • 100% (66)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 7, 2020

I can't get any help with my form. I have reached out to live chat with no response except, let me check. I've emailed and nothing. I would like to use the conditional email option and the show/hide logic option. I've tried everything and just need some guidance......NOTHING. Don't waste your time on this tool. PS a 2 day trial??

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

As per our discussion, we have resolved your queries and you are continue using the app. Please let us know if you need any other updates and our support team is always ready to assist you. Thanks

5 / 5 Share

July 30, 2019

Very good app with lots of form building functionality. Customer Service team is very responsive, my queries are always handled very swiftly. Highly recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2019

The team did a great job on the app. It works well and is simple yet effective. We needed a submission counter included and within days the team built it as a feature on their app. So we re happy and plan to use it on a few more of our sites.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2019

The thought put into the variety of possible forms is awesome. Easy to create forms. After I created my form I needed assistance in setting it up on a specific page on my site. Got an immediate response and the team went above and beyond to quickly do what I need without me even having to ask. Was very very very impressed with the level of customer service. Keep going guys you are doing an awesome job! Thank you again for everything

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2019

Great app and Great service. A majority of my business comes from forms and this one is a keeper. I like the conditional logic that shows certain fields based on answers in other fields. I also like the auto emails it will send upon submission of the forms, to the customer and to me. You can send them from your own email and you can customize the emails with form entries for added personalization. The support has been there to help me through a few issues as well!

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for the five-star review :) We really appreciate it!

4 / 5 Share

March 29, 2019

Nice form, easy to use. One thing is wish the form has easy sending from option, instead of emailing the developer to activate it. Also, if the option to change the size of each fill out area was built in, it would be perfect. If there were too many info, makes the form long ex: current layout first name- one line, last name one line, if this was made where both were on the same line to save space. Customer service is great, they reply pretty quickly (within 1 day)

Using app

9 days

Total reviews

6

Average rating

4.8

Developer Reply

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

4 / 5 Share

March 22, 2019

App is really helpful - but could do with some user interface upgrades to make it easier to use. We built a wholesale application form with it. There were some bugs, but the developers fixed them quickly and efficiently.

Using app

About 2 months

Total reviews

4

Average rating

3.5

5 / 5 Share

March 19, 2019

Super easy to use! Thank you so much! Elegant dashboard and many options to choose from. App is perfect for making any forms you need on your site! I used it to make a wholesale popup form.

Using app

4 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 31, 2019

Great and reliable app, easy to create a form and deploy it. It's customizable so that we can adhere to our brand standards. I've had to reach out to support a couple times; they are thorough and quick! Great job!

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 25, 2019

Fantastic support for this app! It accomplished exactly what I was looking for and with all of the theme variations out there in the world of Shopify they really stand behind supporting their application.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2019

A perfect tool for creating custom forms with ease. This app is easy to use and exactly what we needed.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2018

Does exactly what it says and pleasantly more! Attentive and efficient customer service make this a no-brainer to download and start using.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2018

We have been using this App for two of our stores and we are really happy with it. If anything needs to be changed because of doesn't work properly or something else, the developers will do it for you.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2018

Installed this app so that we could accept registrations from the US and Australia. Initially the app was not functioning as we had wished, but a quick message and literally anything and everything we wanted to tweak was done in a timely manner - allowing us to charge in AUD and USD. The app looks fantastic in desktop and mobile versions, interface is slick and has multiple features to adjust the design. Highly recommended - keep up the good work team.

Using app

14 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 15, 2018

I used this app but then noticed they only allow you to have 2 forms without upgrading to their ridiculous price plans (its a form builder people these are not expensive). Thanks but no thanks. Save your money for important things like bringing customers to your store.

Using app

31 minutes

Total reviews

4

Average rating

3.0

5 / 5 Share

Sept. 17, 2018

We use this app to gather product registrations. It's easy to use and comes with a lot of great features. And when I wanted to tweak something the form doesn't let me do, I reached out to support and they did it for us in a jiffy. Thanks!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2018

This app was perfect for what we needed. Not only is it very flexible in what it can do, but the customer service team members are top notch. We ran into an issue during development and they wasted no time fixing it up for us. Highly recommended!

Using app

24 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 5, 2018

Good extension with shopify and easy to use!

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 3, 2018

Super unhappy with Form Builder for several reasons: 1) No ability to duplicate a form, but instead must build each from scratch, a ridiculous waste of time. 2) Adding photos to a form has to be done within the HTML code of the page on which the form will live and frequently, any addition to the code creates errors within the data collected through the form. 3) Form data does is not connected to anything within Shopify -- new records or orders are not created within my Shopify store, requiring manual effort to create orders when customers submit via the forms. 4) "Edit Preferences" from "View Details" in my Shopify app list generates a "file not found" error, making it impossible for me to change my account preferences, cancel my account, etc. 5) Support limited to email only for first 2 levels of account, which honestly is too little for such a manually oriented app.

Using app

7 months

Total reviews

2

Average rating

2.5

5 / 5 Share

Nov. 16, 2018

Excellent app and even better customer service! The conditional logic is an awesome feature and pretty easy to use once you get the hang of it. Developer's responses to my questions were prompt and professional and a couple of bugs I had with one form were resolved quickly! Highly recommend!

Using app

9 months

Total reviews

2

Average rating

5.0