All reviews

Rating Breakdown

  • 5
    76% (84 ratings)
  • 4
    13% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    9% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2020

I used this app to add a customised form, the support were really helpful and quick to respond and gave me the solution we needed. Thanks

Store

FRACTEL

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 4, 2020

Excellent customer service. I had a problem with the auto response to my clients and they helped me quickly.

Using app

About 1 month

Total reviews

2

Average rating

3.5

Developer Reply

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers.

5 / 5 Share

June 3, 2020

I am looking to set up a multi-step form and this one turns out to be the best. I've spent days searching only to find that no other Apps support the Page Break feature. Since the fields are way too many (with image demonstration), it would be nice to divide them into different sections and loads at a later stage. Room for improvement: 1) add the padding setting. For now, I have to manually create the tag for some spacing, or the submit button would stick to the Pre-Next bar. 2) Loading speed The shorter code generated requires at least 8 seconds until the whole content shows up. Maybe that's because the form has too many fields as I said before. And it takes time to connect to this APP as well. So I decided to copy the complete HTML code on the dashboard page. Now it loads much faster. Overall I am very satisfied with this App and would recommend to anyone who needs a multi-step questionnaire. Besides, customer support is very responsive as well, almost the same-day reply.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback. Our team is working on it and will update this shortly. We are also launching few more better options to embed code in next few days.

5 / 5 Share

April 22, 2020

I really appreciate the customer support. It helps us a lot to customize the form. I really recommend this app and service

Store

OneOdio

Using app

22 days

Total reviews

6

Average rating

5.0

4 / 5 Share

April 15, 2020

Great customer service and easy to use app. Would love to see more support documentation available on how to use the forms including troubleshooting form fields.

Store

PUBLIC

Using app

9 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 15, 2020

good customer service, I installed 5 different my client websites. highly recommend. !!!!!!!!!!!!!!!!!!!!!

Store

Gmini

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

Very good app and an AWESOME SUPPORT! I had 2 requests that have been fulfilled in a very short time due to a tight schedule. Thank you again!

Using app

About 1 year

Total reviews

6

Average rating

5.0

1 / 5 Share

Jan. 7, 2020

I can't get any help with my form. I have reached out to live chat with no response except, let me check. I've emailed and nothing. I would like to use the conditional email option and the show/hide logic option. I've tried everything and just need some guidance......NOTHING. Don't waste your time on this tool. PS a 2 day trial??

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

As per our discussion, we have resolved your queries and you are continue using the app. Please let us know if you need any other updates and our support team is always ready to assist you. Thanks

5 / 5 Share

Oct. 6, 2019

We installed this form to help us collect additional information for approval of wholesale accounts. We like that we are able to review the entries submitted via the form and approve/deny the entries before they can be created in our Shopify system itself.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

Easy to use! We had a form made and published in minutes. Customer support is quick in response with the live chat option.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2019

Very good app with lots of form building functionality. Customer Service team is very responsive, my queries are always handled very swiftly. Highly recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2019

The team did a great job on the app. It works well and is simple yet effective. We needed a submission counter included and within days the team built it as a feature on their app. So we re happy and plan to use it on a few more of our sites.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2019

Great service, you exceeded my expectations at all times. I'm ready to launch my online Art Gallery. Thank you for developing this great app!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2019

The thought put into the variety of possible forms is awesome. Easy to create forms. After I created my form I needed assistance in setting it up on a specific page on my site. Got an immediate response and the team went above and beyond to quickly do what I need without me even having to ask. Was very very very impressed with the level of customer service. Keep going guys you are doing an awesome job! Thank you again for everything

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2019

Great app and Great service. A majority of my business comes from forms and this one is a keeper. I like the conditional logic that shows certain fields based on answers in other fields. I also like the auto emails it will send upon submission of the forms, to the customer and to me. You can send them from your own email and you can customize the emails with form entries for added personalization. The support has been there to help me through a few issues as well!

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for the five-star review :) We really appreciate it!

5 / 5 Share

April 17, 2019

App really works and helpful. It's amazing and support are very responsive. Good Job Form Builder Team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five-star review! We really appreciate it! 😊

5 / 5 Share

April 15, 2019

Great customer service! Great customer service! Great customer service! Great customer service! Great customer service! 5 stars customer service

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the five-star review! Our customer support works hard to assist you for any queries :)

4 / 5 Share

March 29, 2019

Nice form, easy to use. One thing is wish the form has easy sending from option, instead of emailing the developer to activate it. Also, if the option to change the size of each fill out area was built in, it would be perfect. If there were too many info, makes the form long ex: current layout first name- one line, last name one line, if this was made where both were on the same line to save space. Customer service is great, they reply pretty quickly (within 1 day)

Using app

9 days

Total reviews

6

Average rating

4.8

Developer Reply

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

4 / 5 Share

March 22, 2019

App is really helpful - but could do with some user interface upgrades to make it easier to use. We built a wholesale application form with it. There were some bugs, but the developers fixed them quickly and efficiently.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 19, 2019

Super easy to use! Thank you so much! Elegant dashboard and many options to choose from. App is perfect for making any forms you need on your site! I used it to make a wholesale popup form.

Using app

4 days

Total reviews

5

Average rating

4.2