Fraud Filter
Create custom filters to help you prevent fraud
Rating
2.5
feedback
214
chart
#2,860
All reviews
Rating Breakdown
Review RSS Feed
Dec. 27, 2022
It's a good app and adequately blocks customers. For anybody complaining about the app not working, for the blocking feature to work the filter must contain all of the attributes to block the customer. For example, when setting up a filter, only include one attribute because for the filter to work it needs to meet all of the attributes. 10/10
Jan. 27, 2022
Great app, i found it very helpful when running my store. I would recommend it to anyone who needs to filter fraud.
Thank you for getting in touch and letting us know that the Fraud Filter app has been useful for your store! We appreciate you sharing your feedback with us here. -Victor, Shopify Support
Nov. 23, 2021
This app does have it's flaws, but I have a pretty major suggestion if you are trying to use it! Turn on manual payment capture so you do not need to take the processing fee! I have had someone persistently trying to place orders, and manual payment capture helps SO much with this app.
Hi, there. Thank you so much for taking the time to leave this great review. We are so happy to hear that the Fraud Filter app has been working for you and your shop. Thanks again! - Marty, Shopify Support
July 9, 2021
Simple and efficient. Just what we needed to prevent fraud COD orders. IMHO it should come as standard with every shopify install. Thx.
March 18, 2021
I have a question. This app is installed and configure some fraud rules in my store. But if some Fraudulent orders still are created, how does this responsibility identify? which side will pay for these users, Shopify or merchant.
We appreciate your five-star review and the question you have asked, so thank you for taking the time to reach out to us. Shopify does not cover any associated fees a merchant may pay due to chargebacks, which are a potential consequences of fraudulent orders. We do however offer apps such as Fraud Filter to help prevent them, along with other tools such as Fraud Protect (https://bit.ly/3dmiG8L) and our in-built fraud analysis program: https://bit.ly/3m6THdP. We also offer advice and guidance on how to prevent chargebacks and how to manage them if one is received, which can be found on our Help Center here: https://bit.ly/2PoUYkf. -Victor, Shopify Support
Dec. 21, 2020
good good goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
June 14, 2020
This filter has saved me from many fraudulent transactions. Thank you for creating this app! I don't know what I would do without it.
April 30, 2019
This app is great, Fraud Filter has helped saved a lot of time and money for Torres Targets and our website www.torrestargets.com
Nov. 2, 2018
This is a Great app to block orders from all fraudolent customers. you can choose Multiple way to block. Give a try!
Sept. 5, 2018
Good app to detect them scammers. A great thing that they don't promote is that you can block freight forwarders that can really be an issue with chargebacks. We blocked them ALL for our Home and garden site https://wroughtironhaven.com. You can to here's a zip list Id recommend blocking: 97230,92683,10469,11212,33198,33178,33166,33195,33122,33126
May 31, 2018
we always fight fraud and this app helps us in some aspects to reduce the fraud level.. thanks for creating this app it takes a while until you get the habit of using this
March 17, 2018
We just recently launched, so we haven't had many orders yet. But I find the functionality works fine for us so far and I like that it supplements the already existing fraud analysis in shopify that shows up in the admin side when viewing each order.
March 5, 2018
I use this app to add suspected fraudulent buyers. Thankfully it had never had to flag one for me yet, but it’s a piece of mind