All reviews

Rating Breakdown

  • 5
    92% (2,018 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

March 19, 2016

Great app & support. John is really good in what he does and it has been a pleasure working with them.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2016

If I can give the app and the team 10 stars, I will. Great app, really increase my conversion rate. Highly customizable, and works very smoothly. You know, there are lots of apps out there look good, but not after you get them and realize that they doesn't work as well as they promised or as you wished. Not this one. And the team is extremely helpful and responsive. Always willing to help and solve code-newbie problems I had.

Store

Unature

Using app

About 1 year

Total reviews

9

Average rating

4.8

5 / 5 Share

March 15, 2016

I'm giving this 5 stars because their support is awesome. The instructions aren't THAT helpful because each theme is different. They worked with our theme which had a number of varying implementations. The Secomapp team was very flexible with us, entering their code into our theme quickly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2016

Support was great and the app is super too. Fairly flexible and with a little thought and planning, can really help to increase sales and customer interaction in-site. Fab!

Store

Mykitco

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

3 / 5 Share

Feb. 14, 2016

Friendly reminder - please do not install this apps by yourself. It is quiet technical and please wait for the team to help you to do so. There was an error when our content team try to install and errors occurred, the FREE GIFTS team then tried very hard to get back with us to help and support. Thank you very much and hope to give a more positive feedback after we really try the apps.

Using app

About 3 years

Total reviews

9

Average rating

4.8

5 / 5 Share

Jan. 12, 2016

Great app , great support 10/10 :)

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2015

Support is always fast and good, they install everything for you and make sure their app is compatible with your OTHER apps -- not all app suppliers would do this. Price reasonable and functions are useful, they also customize the display of their functions to suit your theme at no extra cost. We have used it for almost a year now and no major problems so far and bugs are always fixed in no time.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2015

Fantastic support, up and running quickly and I didn't even have to mess up my code a few times to get it right like other apps... seems to be doing the job and looks very professional. Highly recommend.

Using app

13 days

Total reviews

8

Average rating

4.5

4 / 5 Share

Dec. 16, 2015

Brilliant App. Fits the bill perfectly when wanting to add 'Buy X and get Y free' functionality into the website. Kudos to the customer care staff and developers as well for swift work. Very happy with the choice :)

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 15, 2015

John literally set this up in 1 second for me. Love this app. Great Customer service. You da bomb John.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 7, 2015

It started out rough with the communication but they go above and beyond in ensuring the job gets done quickly. It's better than the other app as customer service is key and this app and the co-owner kept consistent communication! Hands Down on customer appreciation and resolving issues.

Store

Blk Blu

Using app

10 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Dec. 1, 2015

Great app. Fast, free installation was very much appreciated! Used for our weekend of holiday deals...easy to set up, worked smooth and as advertised. Thanks Free Gifts!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2015

The app is great. I tried their competition and chose this one. It does just what you want it to. Even better than the app is the support. Stephen went above and beyond to install the app and to help my shop run smoothly. He removed some inactive code from another app that was slowing down my site. I could not be happier with the service and I'm so glad I chose this app!

Using app

About 1 month

Total reviews

14

Average rating

4.7

5 / 5 Share

Nov. 19, 2015

This is awesome, A very powerful and easy to set up marketing tool. We have been using it for some time and the take up has been excellent. It is a very worthwhile item to have for anyone wanting to give something extra for customers to remember them by. Thomas and the development team are always on hand with fantastic support. Nothing is too much trouble and I will recommend any work that they do

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2015

Great app and great support! Love it!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2015

The support team was fast and helpful and got my app set up quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 13, 2015

We use this app for weekly free gifts on purchases over a certain amount. It works well and we are able to schedule the free gifts ahead of time. There have been a couple instances where the app seemed to glitch and not provide the free gift but customer support usually responds within 24 hours.

Using app

About 4 years

Total reviews

4

Average rating

3.5

5 / 5 Share

July 8, 2015

Good app and good service. Does what it's supposed to do.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

2 / 5 Share

June 25, 2015

Good app in theory, but glitchy and not worth the money - $15.99 is FAR too expensive, particularly for something I will use only a few times a year. Some super-frustrating glitches include: I have to delete the gift product and recreate and re-upload them because after the offer ends, the products become mysteriously "unavailable" and not even Shopify could repair it. Also you have to rely on customer honesty - I set it to give a free gift for purchases over $16, which it did, but if someone had only $4 in their cart, and added the free gift product (which was full price $15), then they got it for free instead of paying full price even though their cart did not total $16. Aww, so very tired of sloppy apps :-(

Using app

9 months

Total reviews

1

Average rating

2.0

4 / 5 Share

June 15, 2015

App works as advertised. Great support. No localization issues which is an exception for most Shopify apps.

Using app

3 months

Total reviews

1

Average rating

4.0