BOGOS: Free Gift Bundle Upsell
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Great app that works perfectly as intended on our highly customized website. Even better, this development crew worked quickly and effectively to ensure the app was working perfectly before a large promotion on our behalf.
Hi Arma Sport, We are so glad that our team has been able to support you and your promotion campaign promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve BOGOS more in the future! May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Hannah BOGOS - Customer Support Team.
App works pretty good! We tested a lot of stuff before and it always was a pain. Since we have BOGOS we run minor promotions all the time. Like: get a free Item, if you buy for more than 40€. Best of all is the support team. It might be, that you need to reconfigure some code on your theme. But this is no problem at all. The team is super responsive and helps you solve any kind of problem.
Dear Mabyen Baby, We can't express in words how grateful we are to have a chance to support a patient and warm-hearted customer like you! Our team will work tirelessly to develop new features and improve our support quality so you can have even better experience with your gift promotions! Don't hesitate to drop us a message via live chat or email address [email protected]. We are always willing to assist you! Cheers, Hannah BOGOS - Customer Support Team.
Super speedy response/help with support! Have had nothing but a great experience with this app! :) Would recommend!
Dear Scribble Prints Co., Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.
Great support, really fast and quality answears:)) This app helped us with some issues Shopify couldnt. .
Hi Lerni.sk! You made our day with your confidence in BOGOS and your amazing review! That we were able to assist and satisfy you makes everyone here happy! Contact us at [email protected] if you have any further questions or concerns. At any time, we'll be happy to assist you! Have a wonderful day! Hannah BOGOS - Customer Support Team
Super simple app, very easy to use and set up offers quickly. Have not had any major issues with other site functionalities. The support team has been available every step of the way - even during the trial period - Mina, Anne, Louis and Chica were amazing and super helpful in answering all of my questions.
Good day BondiBoost.com! Anne, Louis and Chica are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.
Had a small issue with the setup and the team was able to get to fixed immediately. Shout out to Anne and Louis that assisted with service recovery. Appreciate it! - Janice
Good day escentials.com, Thank you so much for your thoughtful words on BOGOS. Our agents Anne and Louis are even happier to know that you are satisfied with their support! Your comment means a lot to the team and we'll do all we can to enhance the service for our long-term clients. If you still have questions, feel free to reach out to us at [email protected] or via live chat. We're always happy to help out if you need it! Best regards, Hannah BOGOS - Customer Support Team.
Great customer service, fast response and app works well on website, made our promotion really easy :)
Thank you very much MIRROR WATER, Our team was thrilled to get such positive comments! Thanks to your kind words, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Service Team
Very good service, good support and very good attention, I had a problem with the publications, but they managed to help me and advise me without hassle and with very good patience.
Hi silviastrauss, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.
It wasn't possible to do what i needed but the experience with Customer Support has been great, they've helped me a lot and they've been really nice and gentle :)
Good day My Essential Feelings! We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.
Super app! Gemakkelijk gifts aan te maken. Vriendelijke en behulpzame customer service. Ze reageren snel.
Cari Aruba Aloe NL! Siamo molto felici e grati per la tua fantastica recensione dei nostri servizi! Quella nota ci aiuterà sicuramente nel nostro cammino per ottenere un'assistenza clienti perfetta! Se hai bisogno di qualcosa, sentiti libero di contattarci tramite LiveChat e la nostra email [email protected]! Ti ringrazio davvero :D Hannah BOGOS - Team di assistenza clienti
I used this app as part of a giveaway campaign. I wanted to give a free book to customers who placed orders over $50, but did not win the giveaway prize. I also wanted the free gift to auto-populate in a customer's checkout when their order exceeded the minimum spend to make it easy for them. Shopify's BOGO option did not support this and I was recommended to try this app. So what's GOOD: the app can't provide a discount code for you to give to customers, which was my preference, but it can create a special link for you to send out. This worked well and customers found this easy to use. So what's BAD: if a customer removes items from their cart reducing the order value to less than your offer's minimum spend the app does NOT remove the free gift from the customer's checkout. This includes when customers remove all the products in their cart, reducing their order to $0. I had one customer send through an order with just the free book on! It gets worse: despite the offer passing its end date and me UNINSTALLING the app on my site, a customer has just now put through an order with the free book gift listed as part of their order (the order is also for $25, under the $50 offer minimum spend threshold, so doubly annoying). This means if customers click on the special link created by the app, that I shared via emails with my giveaway subscribers, the offer is still triggering with all the issues mentioned above. So annoying - now I am desperately trying to work out how to remove the code it must have left somewhere. I hope leaving this review saves others from having to deal with this happening to them. Such a shame as the app has the potential to be good.
Hi Seeds of Wonder, I'm really sorry for your unhappy experience! Our developer team has just had a quick check and found out that your current cart has not been fully integrated within the app. Our team has just contacted you via ticket ID #133973 to quickly assist you with the integration. Could you help me kindly check it?
Anne was great to chat with, she provided very quick support. The app is very simple & easy to use! Highly recommend.
Greetings Paw Pantry! Anne and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us. We will be there for you :D Hannah BOGOS - Customer Support Team
Anne and Louis provided us with excellent customer service. They helped us set the app up and resolved all our queries in a prompt and professional manner. It was a fantastic experience. Thank you!
Good day to you etikette, Our team, especially Anne and Louis, want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Hannah BOGOS - Customer Support Team
Great customer service! David helped us to get our app to appear on our 7 stores exactly the way we wanted them! Can't recommend enough!
Have a fantastic day, TENGA Store Europe! The Free Gifts customer service staff is grateful for your kindness and love. Especially David, he is very happy about the excellent feedback we've received:D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Hannah Free Gifts - Customer Support Team
Exceptional and first rate experience from start to finish with this product. This app does something very straightforward but it does it incredibly well! In addition, it is expertly supported by a dev and support team who are second to none in my experience. Use this app, I guarantee you will not be disappointed! 10/10!
Good morning Victoria Beckham US! Our Free Gifts team feels so blessed to have had amazing merchants like yours encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise! If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com! You really made our day :D Hannah Customer Support Team - Free Gifts
Excellent app with an impeccable dev and support team. Installation and configuration is a breeze and the app performs precisely as required. Dev and support happy to discuss and swiftly make minor customisation in line with our customised theme. Highly recommend and commend. 5 Star!
Hi Victoria Beckham UK, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Hannah Free Gifts - Customer Support Team.
Great service !! I recommend this app. Thanks to Anne for the incredible service!!!!!!!!!!!!!!!!!!!!!
Hello Marée Chandelles / Points de vente, We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service! Please contact us via LiveChat or email at [email protected] if you have any questions. Best to you, Hannah Free Gifts - Customer Support Team
The app itself is smooth and gets the job done with some cool features that I'm looking forward to explore but the really beauty here is the behind the scenes DEV team. They are fantastic problem solvers and a real pleasure to deal with. Special shout out goes to Ellie, Chica, David and Alex. Looking forward to work more with you guys.
Hello, Cafe Najjar We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. If you require assistance, we are always available! We hope to be of assistance! Hannah Free Gifts - Customer Support Team
This app is perfect for adding some additional things to your website! We used it for great customer interaction on our merchandise and could not be happier! The customer service is also phenomenal.
Greetings ePoolSupply, It is always a pleasure to serve you, and our team members are delighted to have you on board. With your support, we can make even more progress on our Free Gifts app development. If you need help, please contact our support team by live chat or email at [email protected]. The possibility to serve you excites us greatly! Much appreciated, Hannah Free Gifts - Customer Support Team.
thank you for your support the app is good marketing tool and the service team is super fast and helpful.
Good day to you Kuvings Deutschland, You made our day with your trust in Free Gifts app and your awesome review! Our team members are all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah Free Gifts - Customer Support Team.
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