All reviews

Rating Breakdown

  • 5
    96% (3,387 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (3,261)
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5 / 5 Share

Nov. 29, 2018

Great customer service. Helped me out on black friday weekend and made sure there was no issues! highly recommend

Store

RIPNDIP

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 29, 2018

The free gift app was the basis for our BFCM promotion. The support form the Secomapp team was great and the app easy to use. In the end we could set up our campaign in a very short time frame and without any problems. Compliment!

Using app

13 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 27, 2018

We used the App to run a bundling offer over BFCM. It worked really well and caused us absolutely no hassle. Would defo recommend. Thanks.

Using app

25 days

Total reviews

7

Average rating

5.0

4 / 5 Share

Nov. 27, 2018

Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!

Using app

25 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 26, 2018

App worked perfectly, and Nicolas went out of his way to ensure that we were up and running before our busiest weekend of the year.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2018

Does exactly what is described. A lot of setup options, which is great. And technical support is super efficient, super friendly and super fast!

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 25, 2018

We urgently needed to set up this app for a pre-black friday deal that involved giving free gifts if a customer's order met a $ amount. Their support responded right away to help us set up in a timely manner and responded to all our questions quickly. The app worked great for the free gift deal which motivated customers to want to buy in order to get the gift. Great app and great support!

Store

D'IYANU

Using app

8 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Nov. 23, 2018

This app helped our store when we needed it the most and best of all the service was incredible. They were there for us when we needed them (at the eleventh hour).

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2018

So far I love this app and I like the support even more. Nicolas has been extremely patient with me and always replied promptly to my emails. It's black friday week and this app came to the rescue with very user friendly features. Thank you

Using app

1 day

Total reviews

6

Average rating

4.2

5 / 5 Share

Nov. 21, 2018

This app is really easy to use and gives us the option to offer our customers to redeem discount codes and freebies in one transaction. Just what we were looking for!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2018

I use the app across many websites, it has helped increase sales and is very easy to use. Support staff are very helpful and quick to respond. Highly recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2018

This is the only app that allowed me to do what I needed to. Support is also top notch, helped me a lot.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2018

Great app that does exactly what it says. The support team, and especially Louis, is very responsive and incredibly helpful.

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

Peter N, was a huge help at setting this app up. He went above and beyond. Great customer service. Love the app but it does not work with our free shipping option so it is not a good fit for us.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

good interface - plus quick and responsive to helping me fix set up issues - would highly recommend!

Using app

6 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

I have install this app for my merchant store which it is working well as what the app description. And really thanks for the support team which they doing the great job and solve our problem very fast.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

Thank you so much to Peter Nguyen. You made great support to solve the issue for me. It is the best customer experience even better than some big brand.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

For order packing, we need every item to appear on the order sheet with a corresponding barcode, and needed a way to automatically add custom inserts and stickers to all of our shipments. This may not be the typical use-case scenario for the Free Gifts app, but it was a simple and highly recommended way to do it without paying for expensive custom programming. The app works just as we hoped, and the tech support from Secomapp has been great. 5 stars!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

It helped me a lot to make offers and it works great. I would like the design were more customizable, but that's all.

Using app

8 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 25, 2018

Brian has been quick a supportive through all my nitty and gritty demands. App has been working as intended even though not 100% i'd give it 5 stars due to great support.

Using app

3 months

Total reviews

3

Average rating

5.0