All reviews

Rating Breakdown

  • 5
    96% (3,387 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (3,261)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2018

This is a very good and solid app. Whenever we had issues, the customer support team has been quick and phenomenal. Nicolas was quick to help address any issues we've came across while changing through multiple themes. He made the whole experience seamless, easy and super quick. Also, due to some complications with another App that we are also currently running (Bold Product Options), Nicolas was able to help make everything compatible with some clever editing! Highly recommended!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

I have used this app for Free Gifts on our website and I have found it to be very good and easy to bespoke the messaging. Support has been excellent.

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 12, 2018

Brian and the Secomapp team are great and easy to work with. The application has been able to accomplish all my needs from free items to buy x get y for free. Highly recommended.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 12, 2018

We've used the Free Gifts app several times in different ways, and it always performs perfect. Totally worth it and especially now towards the holiday season.

Using app

12 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

I am doing a trial with this app. I must tell that the support I have receive is really great, all my problem were solved immediately and the app is just working great. I must wait the results, but all the preparation was just perfect for me.

Store

Sweetea

Using app

14 days

Total reviews

4

Average rating

4.0

4 / 5 Share

Oct. 4, 2018

Was a little confusing when first installed, but awesome and really quick responses from the team! They will be on it before you know it

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 25, 2018

Only used it for a short period, but looks like a very good app, works as it should. Looking forward to adding more promotions to the site using the app. Great Customer Support from Louis!

Store

Cinder

Using app

15 days

Total reviews

3

Average rating

4.7

3 / 5 Share

Sept. 25, 2018

Very good app for free gifts, but too expensive for using it just for this action. I was hoping the app would let me run a 3 for 2 (buy 2, get 1 free) on selected collections, letting the customer pick the 3 items and then adjusting the cart total for the cheapest item to be free. The app works very well, but it would be nice to add more functions to justify its high price.

Using app

21 days

Total reviews

1

Average rating

3.0

4 / 5 Share

Sept. 23, 2018

This app could have been useful in our campaign however we had a few issues with the "spend $___ get something free" linking up to our oberlo product and then to our aliexpress product order, thus resulting in the customer not getting a shipping confirmation. Could be an amazing app if there is more specific setup instructions to avoid issues like this. I just want to say that the staff are super attentive and quick to respond to any issues/needs and do there best to assist. Thanks!

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 21, 2018

Still testing the app (will be happy to review again in a couple of months), but works well so far, many options for promotions, gives you flexibility to be creative. Customer service is great, quick response, Peter (thank you!) helped us changing some details that were important to make things work and look the way we needed. So far, happy with the choice!

Using app

15 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 19, 2018

Secomapp customer service is attentive, knowledgeable and friendly. Quick assistance was provided to us, with thoughtful follow ups sent afterwards.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

Peter installed it, had few bugs. he fixed the problems and answered fast. Great support and product :) Thank you.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

A great app for promotions, to increase basket value and increase conversion. Easy install and great support from Anne and Brian who were really happy to customise elements to match our theme too and ensure everything working as expected. Support was extra fast too.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2018

This app works well with our website and I like how there are many options for promotions to play with. The Secomapp team has been very supportive especially Peter who helped us to the last minute. Thank you Peter! Much appreciated! Very recommended this app!

Using app

2 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 3, 2018

Awesome app, but expensive. Fast response from the support team.

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 21, 2018

Good support, app does what it says.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2018

John & Brian at Secomapp have been nothing short of awesome to work with. They were very accommodating and went above and behind to help integrate their app with our custom theme while refusing to accept any money from us. Thank you so much. App is perfect.

Using app

8 days

Total reviews

11

Average rating

4.3

5 / 5 Share

Aug. 21, 2018

Very good support and good app, thanks Louis

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2018

Fantastic app and amazing support! I highly recommend this app.

Using app

7 days

Total reviews

20

Average rating

5.0

5 / 5 Share

Aug. 13, 2018

Incredible app and exceptional service by Brian/team. Tweaked the UI to exactly how we needed it. Best gifts app on Shopify

Using app

10 days

Total reviews

6

Average rating

5.0