BOGOS: Free Gift Bundle Upsell
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Great app, easy to use and not hard to set up. The app originally didn't have the multilingual option but the app support managed to find a way with our translation app. Support service was amazing, quick reply with an effective solution.
Hi Triumph Hong Kong We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our merchants fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at [email protected]. We are all looking forward to having a chance to support you further and get you fully satisfied. Best regards, Rio Free Gifts - Customer Support Team.
Awesome app, use it all the time for custom offers and deals in my shop. Especially for free digital download ebooks with orders over xx amount. Support is fantastic as well, totally killing it with both service level and response times!
Dear Rawnice, Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app. If you need further support, we will always be ready to give you a hand via our live chat or [email protected]! Best regards, Rio Free Gifts - Customer Support Team.
Support is amazing! Very responsive and quick to help even with custom CSS changes. Works better than other Gift with Purchase apps I have tested.
Good day to you Drive PC Gear Conference, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Sam Free Gifts - Customer Support Team.
Great support team, very helpful and quick fixes for our demands. App works great for our free gifts! Thanks a lot! and a shout out to Mina! :)
Good day to you Cent Pur Cent, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Gloria Free Gifts - Customer Support Team.
This app is EXACTLY we were looking for. It doesn't use discount codes to make the gifts, we can make too much different types of promos and we can select what products we can give for free, which quantity of them, with which conditions, etc. We installed it in some of our shops and we are working with it without any problem. Very nice job!
Hi BIG®, You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support. Should you have any further assistance, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mitchell Free Gifts - Customer Support Team.
Excellent support team who are very responsive to questions and happy to customise where possible to suit your needs.
Good day Vida Glow Australia & New Zealand, We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Alex Free Gifts - Customer Support Team.
This APP has many functions, very useful! You can use it to get more orders and customers. It will be very necessary
Hi LUTEC, Thank you so much for your awesome review! Thanks to your trust in Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Rio Free Gifts - Customer Support Team.
We have been searching for for an application that can handle adding a free gift to cart for almost every order (automatically adding to cart and customers not having to opt in or use a coupon code) and have been having the hardest time to find someone that can also work with subscriptions. You would think the concept would be easy to execute but it has definitely been a trial. Finally, I was able to reach out to "BOGO buy x get y" and from the beginning of contact they have provided very quick service/responses, which is really rare to find. Any questions or customizations I needed, they were able to do with a very fast turn around rate. Other apps we worked with took over 48 hours just to get an initial response. Another noteworthy thing is that their SOPs for adding code is absolutely outstanding. Their code is always very neat and always tagged. We had so many issues with another apps code just basically being all over our theme and causing so many issues. I would definitely check these guys out if you are looking for something similar to what I have described or had similar issues from others apps.
Dear Redbarn.com, Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Sam Free Gifts - Customer Support Team.
Very good app and good customers services. Helped me a lot to run my store and to offer free gifts to customers.
Good day to you Skini, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Alex Free Gifts - Customer Support Team.
Go beyond the built in Shopify discounts. Secomapp is an absolutely fantastic team with first class support. This is not just an app, this is a partner you can count on for your shop.
Good day UJ Development, You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.
Installed this app for a sale and it works well. I would recommend installing for your store too....
Hi FitOne Nutrition Center, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Rio Free Gifts - Customer Support Team.
This is my favourite free gifts app! I don't love that the install requires code changes in so many places of my theme, or that each time I click 'APPLY' it re-installs the gift code in a place that I don't want it installed, but other than that it is quite robust and reliable and makes it easy for my customers to opt into their gifts. Thanks.
Dear Woohoo Body + Happy Skincare, We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Sam Free Gifts - Customer Support Team.
very patience support, help me solve the problem thanks help me set for priority for all offer for ok, and every time they reply very on time
Dear Tronxy 3D Printers Official Store, Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Best regards, Trix Free Gifts - Customer Support Team.
Really great and responsive customer service. Resolved the issue within 10 minutes of asking. Would highly recommend this app.
Good day True Grace, We are so proud that our app and support team can satisfy you! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Alex Free Gifts - Customer Support Team.
L'application fonctionne super bien. L'équipe et l'ensemble du support sont hyper réactifs et à l'écoute. L'application est souvent mise à jour pour offire plus de fonctionnalités. C'est très bien !
Dear SOSkin, We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at [email protected]. We are all looking forward to having a chance to support you further and get you fully satisfied. Best regards, Rio Free Gifts - Customer Support Team.
Just delete this app, useless. It will make your cart page very very slow. Even reduce the sales. After their coding team "Optimized" the speed of our cart page. All the products variant drop down does not work anymore. And I do not know what their coding guy did. The facebook pixel does not even work anymore. All my facebook ads saying there is no event been verified. All the tracking are also effected. We are spending thousands dollars on fb everyday. They literally caused us thousand dollars lost since yesterday they installed the code. Do not use this app unless you want to lose money. I have tried to contact their support many times. They have never get back to me.
***UPDATE June 21, 2021 Hi Admin, Our developer team has just sent you an email regarding the issue. Could you please help check and let me know your thought? ----------- ***UPDATE June 18, 2021 Hi Admin, Our technical team has fixed the issue and reply to you via email and livechat system. Could you please check it? ----------- Hi Admin, Sorry for your unhappy experience with our app. Our team has just got back to work and investigating the issue for you. We will update you as soon as we find it out!
Fast and awesome customer service. They went above and beyond to assit. Really appreciate it so much!! A great app.
Good day to you laurel denise, Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Martin Free Gifts - Customer Support Team.
We were looking for a nice and efficient app to set some bundle offers and made a good choice with this great app. It's really well designed to fill our needs, like having part of a stock of a same sku to be used as a classical item (to be purchased by our customers) and some to be used for promotion. Above all, the support is really quick, nice and efficient. Thanks a lot Trix and the team. Fred
Hi Colorful Black, We are all so proud that our app and support can make you feel satisfied! Trix would be really happy to read your review. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Rio Free Gifts - Customer Support Team.
Good customer service, friendly and quick and got the problem solved. The app works well and fits with our website.
Good day to you Life Cykel, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Martin Free Gifts - Customer Support Team.
Great app! support team have been extremely helpful and have solved any issues straight away. Would highly recommend
Dear Dr. David Jack, Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Best regards, Rio Free Gifts - Customer Support Team.
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