BOGOS: Free Gift Bundle Upsell
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This app is one of the best and essential app I'm using. All the different kinds of gift promotions can be realized with this app. The support team always answered my question so quickly and solved all issues right away. Thank you!
Hi US Whamisa, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Trix Free Gifts - Customer Support Team.
Trix was so much help. She is fantastic. The app is great! Trix helped me install Highly recommend.
Dear upcosmetics.com, Your satisfaction is a gift we will always treasure! Thanks to your precious support, we will work tirelessly to improve Free Gifts app and provide even better services. We are just a message away, so please reach us via live chat or email [email protected] when needed! It's always our happiness to accompany you! All the best, Trix Free Gifts - Customer Support Team.
Immaculate support! Solved multiple issues I had so quickly. App is quite detailed whilst still being easy to use, giving so many options when choosing different offers. Works perfectly for our business.
Good day to you Issada Cosmetics, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Trix Free Gifts - Customer Support Team.
I use this App in many different shops and I think it works really well. Moreover the support is really efficient! Answers and solutions in a very short time!
Dear The Organic Pharmacy, We can't express in words how happy we are to have your trust and satisfaction! Please reach us anytime via live chat or email us at [email protected] for any issues and concerns. We are always willing to assist you! Cheers, Trix Free Gifts - Customer Support Team.
Update October 2021: I have been using this app for 6months for specific promotions that we have ran and it always does the job. Very easy to set up yourself and if there's ever anything a bit more complex the team are more than happy to help with the set up. Couldn't be happier with the service, the team are deadset superstars! App seems to be working fine so far, I need to play around with it more to but it's easy to use absolutely no issues so far. Very impressed with the teams customer service and responsiveness throughout all the initial onboarding and with any questions we've had.
Hi Happy Skin Co, We are super thrilled to read your review and a big thank you from all of Free Gifts Team! Your support encourages us to work harder on improving the app and giving you even better support to our precious customers. If any further request, we are so happy to give you a hand via live chat or at [email protected]. It's always our pleasure to be with you! All the best, Trix Free Gifts - Customer Support Team.
Customer service is fantastic. Great for applying 1 free item to the cart. GWP with multiple options required a bit more styling
Good day to you 2XU, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers! If you need further support, we will always be waiting for you at live chat or [email protected]. We always appreciate you so much! Best regards, Trix Free Gifts - Customer Support Team.
I used this app, and customer service is very good! They help us customize functions, and always answer my question via email or chat.
Good day to you Knours, We are so thankful to have such a lovely customer like you with us. Your trust and your wonderful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app. In case you need our support, please feel free to contact us via live chat or email us at [email protected]! Best regards, Trix Free Gifts - Customer Support Team.
The customer service is amazing and really responsive, yet to use the app though. Fingers crossed! Thank you.
Hi Bagallery, You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support. Should you have any further assistance, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.
Great service by both Robert and Brian. Fast, helpful and patient. Quick turnaround and helped troubleshoot on different browsers too. Great customer service. Thanks team!
Hi Algemist, Thank you so much for your trust in our app and we sincerely appreciate your support for Free Gifts. Robert and Brian would definitely be happy to read your awesome review. We will try our best to develop our app even more for our customers. May you need any further assistance, we are always here to support via live chat or email [email protected]õm Best regards, Trix Free Gifts - Customer Support Team.
The app was great , customer no need to add the free gift into the cart. It's automatically added free gift when the orders meet condition. The support team ( John Nguyen , Robert, Brian) very helpful to fixed the issue.
Hi TRAPO® Car Mat Malaysia, It's so great our Free Gifts app and support team could satisfy you! We would definitely put effort into developing more stunning features for our precious customers. Should you have any questions, we are just one message away via the live chat or [email protected] Best regards, Trix Free Gifts - Customer Support Team.
A good app to offer free gifts with different conditions. The support from the developers is also quick to iron out any issues and develop features to optimise them further. I would recommend this app for anyone looking at going a step forward from the Buy X Get Y native setup on Shopify
Dear Casinetto, You make our day with your awesome review! We really appreciate your support to Free Gifts app and feel so motivated by a lovely customer like you. Our team will work tirelessly to develop more interesting features. If you need any further support, please feel free to send us a message via live chat or [email protected]. Best regards, Trix Free Gifts - Customer Support Team.
Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.
***UPDATE Apr 12, 2021 Hi Ginsonline Team, We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought? ------------- Hi Ginsonline, I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought? Thank you so much! Robert Free Gifts – Customer Support Team
perfect support !! Great App
Hi Team-Trettl Cosmetics, How lovely you are! We appreciate you and your support to Free Gifts app so much. Our team would definitely keep on improving the app so that we can provide you with more stunning features. May you need any further assistance, we are just one message away via our live chat and [email protected]. Best regards, Trix Free Gifts - Customer Support Team.
App is used mostly for gift with purchase promos and it works well. Customer support goes above and beyond to always help - Robert is always awesome.
Dear NEST New York, We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are always ready to support you! Best regards, Trix Free Gifts - Customer Support Team.
Great app but the support team is even better. Robert, Louis and the rest of the team are always on hand to resolve issues very quickly.
Hi AesthetiCare Professional Zone, We are so grateful for your trust in our Free Gifts app and even more for your kindness. Robert and Louis would definitely be happy to read your review. It's our honor to support you and be with you in your thriving business. If you need any further support, please don't hesitate to contact us via our livechat or email us at [email protected] All the best, Trix Free Gifts - Customer Support Team.
We have been using free gifts on our store for 1 year and everything works really smoothly. Support is very responsive and always ready to fix what's need to be fixed. PS: Mina is amazing from support and now the version 2.0 is really another level.
Dear AgoLab Nutraceutica, It's so great to hear that you have been with us for 1 year! We are so happy to support and accompany you in your business. If you need further assistance, please contact us via our livechat or email us at [email protected]. There's nothing more important to us than your satisfaction and success! Best regards, Trix Free Gifts - Customer Support Team.
Great app and support. All my questions answered quickly and got a lot of help setting up my promos.
Hi Party Love, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Trix Free Gifts - Customer Support Team.
This app is brilliant and the help provided by the support team is excellent.. though it is perfect, a little more improvement will make it the best.
Good day Mother Sparsh Storem, You made our day with your trust in Free Gifts app and your awesome review! Your feedback would definitely encourage us to improve our app and keep on providing excellent services to our precious customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.
The support staff are very helpful and reply super fast via online chat. This is the best free gift I have found so far. My one hope would be for there to be a pop up button of the offer on the shop page rather than only the banner in the checkout.
Hi Strands of Silk, Thank you so much for your compliment on Free Gifts app and also for you helpful feedback. Your support means world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We are always ready to serve! Best regards, Trix Free Gifts - Customer Support Team.
We love this app so much, it is so user friendly & functional! The support of their team, especially Robert is incredible :) Could not recommend this app more!
Hi YCL Jewels International, This is Trix from Free Gifts - Customer Support Team. Thank you for letting Free Gifts app accompany you in your business. Robert will be happy to know that he was able to support you and make you satisfied. You support motivates us to work harder to develop new features for Free Gifts. If you have any questions, please contact us via our livechat or email us at [email protected]. We are always ready to support our customers! Best regards, Trix Free Gifts - Customer Support Team.
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