All reviews

Rating Breakdown

  • 5
    93% (2,196 ratings)
  • 4
    4% (102 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 22, 2024

Update - The developer writes our our on all possible channels to revise the review. He is looking for the founder of the store. We feel harassed --------------------------------- We didn't like suport and also the app. It's not easy to use and it's old fashioned. We do not recommend!

Store

Zaphino

Using app

11 days

Total reviews

7

Average rating

4.4

Developer Reply

Hi Zaphino, Our team at BOGOS is very sorry for your unhappy experience with the app and our support. We took your question very seriously and have taken measures to improve our service. David from our support team has reached out to you via email for more details. We hope you can check his email soon so we can resolve the misunderstanding for your store. Thank you for your patience and understanding!

5 / 5 Share

Dec. 23, 2023

Very great support team and app. Highly recomended!

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

The support team is very good. Very helpful Can talk in my local language The app is very easy to use and works with stores.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

mina helped my store do 30k in 3 days great help setting up an automatic offer!

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

The support team is very coordinative and helping.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Mina always give us more help!!! thank youuuuuuuuuuuuuuu.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

We just installed the app and contacted their support team for some customizations. I have to say, they are amazing! They respond quickly, are very friendly, and willingly provide extra assistance.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Mina and Louis are very quick to respond and had the app setup and customized in less than 30 minutes. Highly recommended!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

support team is so nice and great, save more time

Store

Mcwand

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 16, 2023

This is pathetic app, the moment I dowloaded and saved it to my theme my website crashed. The checkout drawer stopped working . Don't go with their rating.. Pathetic app. Beware before installing.

Using app

About 4 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi Hungry Koala team, I'm sorry for the unhappy experience you have encountered! We have checked carefully from our side and taken immediate action to discover the issue caused by 2 missing events in your theme rather than coming from our app. However, our technical team is willing to help you with the problem within the theme as much as we can. We have sent an email to your mailbox and are looking forward to your response! Regards, Richard.

5 / 5 Share

Dec. 16, 2023

Great app with an even amazing support. Helped with all our use cases, and Anne helped us with initial setup. Would highly recommend.

Using app

7 months

Total reviews

18

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Very quick and friendly help support. Immediately asked questions the moment I opened the app and walked me through the process of setting up my first sale which had a tricky condition that would have been difficult to do myself. So far, app looks great for creating BOGO offers. Can't wait to see it in use next week.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

App works well. Support team is great. Mina was very efficient and helped us to set the app properly.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

BOGOS offers an enticing range of deals with its free gift and buy X get Y promotions. Their support team stands out, providing reliable assistance that enhances the overall Shopify experience.

Using app

7 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 15, 2023

Amazing customer service, quick to resolve any requests and always very helpful. I would give 100000 of stars if i could. Thanks so much Mina.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

What I really value with this app is the very helpful and energetic support team. App is very easy and fast to navigate and setup. Thank you again Mina and Brian for your support :)

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Awesome customer service! Literally did everything I needed for me

Store

Livie's

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

The cs team (Mina) is kind and so efficient. Very helpful, as we know free gifts are really important for sales, she helping us to create the offer and write the instruction, very good!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

We downloaded this app because we wanted to run more complicated promotions than Shopify is able to run natively. Consequently, the setup of these promos in BOGOS was fairly involved, and we needed a great deal of help. The team supporting BOGOS really delivered. I've used a great many Shopify apps but the support I received using this one is unmatched.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Mina was very helpful and helped us with our problem really fast.

Using app

29 days

Total reviews

8

Average rating

5.0