BOGOS: Free Gift Bundle Upsell
Free Plan Ready - Shopify app for Free Gift, BOGO,...
Rating
4.9
feedback
2,959
chart
#136
All reviews
Review RSS Feed
Aug. 21, 2025
This app worked very well for us until we switched from Liquid theme store to Hydrogen (React + remix) tech stack. They say they "support Hydrogen," but it's been a total nightmare to work with their very poor documentation and their customer support team has zero knowledge on how to integrate with Hydrogen, so it's been tons of "waiting for the tech team" on different time zones for about a month now with no avail. We also have to do the strangest hack in our product catalog with duplicated products that don't sync inventory, which really is a huge manually tracked mess that is prone to error. It's been so frustrating that we are instead exploring building our own Buy X Get Y app that will auto-add the Y product to the user's cart. We highly recommend staying away from this app if you're built on Hydrogen.
Dear Jenny, We should have offered an 1-on-1 call upfront to walk your team through the setup and bridge the timezone gap - that’s on us. But I would like to clarify that we do integrate with Headless/Hydrogen. Our public documentation is designed for headless in all tech stacks and covers both headless and third-party integrations, which may have made it harder for your devs to isolate the headless-only path. To address that, we had been already developing a seamless headless-specific solution since July and now it's completely done. Let us know if you think twice and give us a chance to support you further.
June 3, 2025
Customer support is amazing and fast! Thanks especially to support ANNE ◡̈
Thank you for your great review! We're so happy to hear that our customer support is amazing and fast. In case of any question, please feel free to let us know. From BOGOS team with love 💗
June 3, 2025
Thanks to Mina, I was able to do everything i wanted. She was clear and very helpful. The app is also easy to use. The experience from start to finish makes more eager to use the app to the fullest
We're so happy to hear that Mina was so clear and helpful when supporting you with the app. It's wonderful to know that you find the app easy to use and that your experience from start to finish makes you eager to use it to its fullest! Thank you for your fantastic review! From BOGOS team with love 💗
June 3, 2025
The BOGOS team give me a perfect support. The app work very well, it met all I need. Thank you BOGOS Team!
Using app
About 2 months
Total reviews
3
Average rating
5.0
June 3, 2025
This app is very powerful and in my opinion the best gift with purchase app in the Shopify app store. Their support is quick to respond and goes above and beyond which is rare in this day in age. A special shout out to Mina for her excellent help in solving a complex problem. I'd give her more stars if I could
Thank you so much for your incredible review! We're absolutely thrilled to hear that you find our app very powerful and the best gift with purchase app in the Shopify App Store. We will keep trying our best so please let us know anytime you need help. From BOGOS team with love 💗
June 2, 2025
Very helpful and quick service from their support staff
Thank you for your feedback! We're so happy to hear that you received very helpful and quick service from our support staff. We will keep trying to serve you better. From BOGOS team with love 💗
June 2, 2025
Buena atención al cliente, la app está bastante bien.
¡Muchas gracias por tu reseña! Nos alegra saber que has recibido una buena atención al cliente y que encuentras la app bastante bien. ¡Apreciamos mucho tus palabras! From BOGOS team with love 💗
May 31, 2025
Quick response and detail support. App perfectly works. Thank you team
Thank you for your great review! We're so happy to hear that you received a quick response and detailed support, and that our app works perfectly for you. We truly appreciate your kind words to the team! From BOGOS team with love 💗
May 30, 2025
Thank you so much!
Thank you so much too for your great review. We hope you will have more amazing experience with our app From BOGOS team with love 💗
May 30, 2025
Anne has been so incredibly helpful. The variety and ease of this app is honestly amazing. i highly recommend.
We're thrilled to hear that Anne has been so incredibly helpful and that you find the variety and ease of our app honestly amazing. We truly appreciate your high recommendation! From BOGOS team with love 💗
May 30, 2025
I've just added this app to our store. At first, I had some doubts about whether we could run the type of promo we had in mind, but Mina was super helpful and set it up for us in just a couple of minutes. Thank you, Mina, for your kind support :) Now let's see how it performs once the promo goes live!
Thank you for your fantastic review! We're delighted that Mina was super helpful when supporting you with every first steps. If you have any questions, feel free to ask us anytime. From BOGOS team with love 💗
May 30, 2025
Thank you so much for your generous review! From BOGOS team with love 💗
May 28, 2025
I’m very grateful to Anne from support and their developer, who responded immediately to a small bug related to how the app interacts with my theme. They fixed it in under 5 minutes, without any action needed on my end — which is amazing. I truly appreciate such great customer service.
We're so glad that Anne from our support team and our developer were able to respond so quickly and efficiently to resolve that small bug for you. Thank you so much for your kind words and for appreciating our customer service! From BOGOS team with love 💗
May 28, 2025
Support from MINA has been extremely helpful, and the whole system is very easy to use!
Thank you for your wonderful feedback! We are so happy to hear that you've found Mina and our support team are extremely helpful to you From BOGOS team with love 💗
May 28, 2025
Thank you so much for your review, we really appreciate it! From BOGOS team with love 💗
May 28, 2025
Anne has been an amazing help. Super efficient and friendly. We are testing out the app's features and functionality before we go live next week. So far we are loving it and loving the help. Knowing there's a dedicated and efficient support team behind is just so wonderful.
Thank you so much for your wonderful feedback! We truly appreciate you highlighting our dedicated and efficient support team and finding our app a perfect fit – we're always here to help! From BOGOS team with love 💗
May 28, 2025
很好的服务 处理问题的速度非常快
谢谢您的好评！我们很高兴听到您对我们的服务以及处理问题的速度感到满意。如果您有任何其他问题，请随时联系我们！ 来自 BOGOS 团队的爱意 💗
May 27, 2025
Quick, knowledgable and very kind customer service. App works great and generates a lot of revenue.
We are so pleased to hear that you experienced quick, knowledgeable, and very kind customer service. It's also fantastic to know that our app works great for you and generates a lot of revenue. Thank you for your wonderful feedback! From BOGOS team with love 💗
May 26, 2025
Thanks Amy for your fantastic service, fast and efficient, highly recommend.
Thank you so much for your fantastic review! We are delighted to hear that you received fast and efficient service from Amy. We truly appreciate your high recommendation! From BOGOS team with love 💗