All reviews

Rating Breakdown

  • 5
    92% (1,999 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 27, 2023

5 star for BOGOS customer service. In-time and helpful. And their product can really help with our sales.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Fafrees Ebike, We are super thrilled to read your review and a big thank you from all of BOGOS Team! Your support encourages us to work harder on improving the app and giving you even better support to our precious customers. If any further request, we are so happy to give you a hand via live chat or at [email protected]. It's always our pleasure to be with you! All the best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 27, 2023

Great and fast Support. The App seems expensive, but it's a great and easy way to publish Discounts to your Customers.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Greetings Eukanuba, We just received your thoughtful review and we couldn't be any happier :D With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time! Our team will be right here over at Live chat or in the email [email protected] if you ever need us. Let us know and we will be right there to assist! Much appreciated! Hannah BOGOS - Customer Support Team

5 / 5 Share

Dec. 9, 2023

MINA FROM CUSTOMER SUPPORT IS AMAZING!! This app has helped me TRIPLE my conversion rate. It's by far the best app i have ever used hands down nothing even comes close to making an impact in my sales and for the FIRST TIME EVER i am FINALLY PROFITABLE!!! All thanks to BOGOS APP and NO THIS IS NOT A PAID REVIEW!

Store

My Store

Using app

5 months

Developer Reply

Have a fantastic day, My Store! We appreciate your kind words. Mikie and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team. If you need additional help, please contact us by live chat or email at [email protected]. We are always happy to be with you. Regards, Hannah BOGOS - Customer Support Team

5 / 5 Share

July 25, 2023

Thanks for Mina and Henry's help!~~~~~~~It's a gooooooooooooooood app!~~~And it is easy to use~~~~~

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Good day 風車生活, Thank you so much for such a lovely review! Mina and Henry will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services. For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at [email protected]. We are excited to speak with you! Best wishes, BOGOS - Customer Service Team

5 / 5 Share

July 25, 2023

Support have been excellent, upon contacting them regarding an issue on a few of our websites they resolved the issues within a matter of minues. The team at Secomapp were very quick and efficient at fixing the problems and getting our sites working properly again

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Federal Bikes, We are so grateful for your trust and satisfaction with BOGOS app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 24, 2023

I would highly recommend this app to anyone interested in offering a free gift with purchase. The team is based in Vietnam, but they have someone working US-friendly hours that is available for live chat and helps convey asks to their dev team for when they come online during Vietnamese working hours. We had some dev asks and they were extremely quick (less than an hour) to help solve them. I'm blown away by how helpful and nice the team is. Very excited to make use of the app.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings, Ornot Online Store We here at BOGOS love the great vibes you're sending our way:D We are ecstatic to learn that you are pleased with our assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. Regards, Hannah BOGOS - Customer Support Team

4 / 5 Share

July 24, 2023

BOGO App is really good. Using this from last 6 months approx. It's easy to use and the best part is their support team, they all are very quick and supportive.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hope you are having a wonderful day moirabeautyindia, We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers. If you require any assistance at all, please contact us by live chat or email at [email protected]. We are always there if you need us! All the best! Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 22, 2023

Mina and Louis still helped me during the weekend, they solved my problems fast, what an amazing team!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Have a fantastic day, Fresh Goods Market! We appreciate your kind words. Mina, Louis, and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team. If you need additional help, please contact us by live chat or email at [email protected]. We are always happy to be with you. Regards, Hannah BOGOS - Customer Support Team

5 / 5 Share

July 22, 2023

Customer service is the best of all the applications I've tested. They listen and are very responsive.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much, Dolcesolezza! We were thrilled to get such positive comments! Thanks to your efforts, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Support Team

5 / 5 Share

July 21, 2023

The app is super easy and simple to use. I wanted to move the 'free gift' icon location shown under collection page, and Mina had been so attentive and prompt to help. Thanks so much to Harry in Development for being able to arrange everything so quickly :) I'd give 5 stars for the best customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Have a fantastic day, JUNGSAEMMOOL! The BOGOS customer service staff is grateful for your kindness and love. Mina and Harry are very happy about the excellent feedback we've received :D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Hannah BOGOS - Customer Support Team

5 / 5 Share

July 20, 2023

I was recommended BOGOS by a friend after I mentioned I needed an easy-to-use "free gift with purchase" app. Installing it ended up being one of the best decisions I've ever made. Not only is it easy to setup and just WORKS, but the customer service is BEYOND what most apps will ever offer. Rarely is there ever an issue, but when there is one, they're on top of it and fix it fast. My business basically is only profitable with "free gift with purchase" deals and I use BOGOS to make it work. So I quite literally depend on BOGOS to keep my business alive and profitable. It's that good.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Wicked Warlock, This is BOGOS - Customer Support Team. Thank you so much for your compliment on the BOGOS. Your support means the world to us and it would encourage BOGOS Team to work tirelessly to improve the features for our valued customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We are always ready to serve! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 20, 2023

A thousand star for u're pretty and cleaver customer support Anne Good apps, nice UI, easy to use, and help full for make an offer

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Trapo Indonesia, hope you enjoy your wonderful day! The BOGOS customer support staff appreciates your generosity and love. Especially Anne - she is thrilled to know that you are satisfied with their assistance! Please get in touch with us by LiveChat or email at [email protected] if you have any questions. We are delighted to be working with you. Hannah BOGOS - Customer Support Team

5 / 5 Share

June 11, 2024

1000000% great

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Moe Moe Design, Thank you so much for leaving so awesome a review! Mina and Louis would really be happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 17, 2023

The customer service is amazing. Anne and Louis helped me out and took care of the small issue I had with my theme. Everything looks good to go, and I am looking forward to the increased sales.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Good day TinyHouseEssentials! Sincerely, thank you for such a wonderful review! Anne and Louis will be delighted to read your review, which is full of praise. Our staff will work even harder to bring better features and services if you continue to support us. You'll always be a source of joy for us! Feel free to contact us by live chat or email at any time at [email protected]. We look forward to speaking with you! Thank you and best wishes, Hannah BOGOS - Customer Service Team

5 / 5 Share

July 15, 2023

I recently installed BOGOGS app to schedule a bundle offer online. Service was fast, friendly and very helpful! The app seems very user friendly and I am excited for the offer to go live! Can't wait to use the app more in the future.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Dear biskthelabel, Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BOGOS app. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Yours sincerely, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 14, 2023

very simple and easy to use, if you need help the chat support is super quick and helpful. Definitely recommend! Shout out to Mina, one of their agents, most helpful agent I have ever worked with, she was very thorough and diligent with solving my problem

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

NexusFinds, hope you enjoy your wonderful day! The BOGOS customer support staff appreciates your generosity and love. Especially, Mina is thrilled to know that you are satisfied with their assistance! Please get in touch with us by LiveChat or email at [email protected] if you have any questions. We are delighted to be working with you. Hannah BOGOS - Customer Support Team

5 / 5 Share

July 14, 2023

5 STARS!!! this app is amazing! the customer service is A1. It's a powerful way to add to the cart value.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi byjehmartinez, Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team. If you have any questions, please contact us via our live chat or email us at [email protected]. We are always ready to support our customers! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 14, 2023

Anne and Louis kindly assisted me with the customized service. Despite my poor English, Anne took the time to understand my needs, and engineer Louis promptly made it happen.Thank you sooo much

Store

VIIDA

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Good day VIIDA, You made our day with your trust in BOGOS app and your awesome review! Anne and Louis would be happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

June 4, 2024

I like the app. There are a lot of ways to add gift products. It's fairly easy to use and intuitive. I was having a problem with a promo, and Mina from customer care was able to help resolve it quickly.

Store

Liquid Official Store

Using app

About 1 year

Developer Reply

Greetings to you Liquid Official Store, Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you, especially Anne in our Support team. Please feel free to get in touch with us at [email protected] or through our live chat if you have any additional requests. We are always pleased to help you! The very best, Hannah BOGOS - Customer Support Team

4 / 5 Share

July 10, 2023

App works well and the customer service is amazing. Super responsive and eager to help. They went above and beyond what I thought they would do

Store

Knesko

Using app

9 months

Developer Reply

Have a nice day, Knesko! We at BOGOS are grateful for the lovely words you just left :) This evaluation will be extremely beneficial to us as we strive for optimal customer service! If you have any questions, please contact us via Live Chat or email at [email protected]. Looking forward to assisting you! Hannah BOGOS - Customer Support Team.