All reviews

Rating Breakdown

  • 5
    93% (2,196 ratings)
  • 4
    4% (102 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Dec. 1, 2023

Excellent Customer Service!

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Great app. It helps me add all the gifts I want directly to the basket.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

This app is very easy to use! Whenever I have a question, Dave and Louis get back to me very quickly and are able to help. I've been using BOGOS a lot for Black Friday and holiday promotions.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 30, 2023

App doesnt work well. If their support team fixes up one thing, there is always something else that breaks. I haven't been able to use this app for what it was meant to do even though I have been paying $39 every month for the past few months. Whenever I set up a new offer there is always an issue: fraudulent orders being created, quantities not adjusted correctly are some of the issues experienced. Their previous version worked better, this new version not designed or tested properly. I cannot be testing the app for them.

Using app

Almost 2 years

Total reviews

8

Average rating

1.0

Developer Reply

Hi Importatoy, I'm sorry for the unhappy experience that you encountered while using our app! Our support agent, David would like to arrange a call meeting to solve all the things you have encountered at once. However, we have not received your response on that yet. Our team is looking forward to your response soon! Just let me know your idea via our live chat system.

5 / 5 Share

Nov. 30, 2023

Great app and outstanding customer service!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

huge help to my buisness!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

best support ever!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Chica, David and Louis were very helpful in getting BOGO set up on my store and quickly correcting any technical difficulties that i was experiencing, really great and efficient experience!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

BOGOS App is very easy to operate and works well! Automattically add to cart and customer could choose the free gift they want. What's more, customer service is a treat, always helps me a lot. But I have to leave for the fee, I'll come back as soon as I eraned more dollars, lol.

Store

Nabalis

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 28, 2023

Best customer service I ever had inside and outside shopify. Highly recommended integration.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Support team is great! Fixed compatibility issues with my old theme quickly and on the day before Thanksgiving. Got me up and running for BFCM within an hour of reaching out. App works great and is customizable, love the new feature of the widget that alerts the customer to the promotion.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Amazing Customer support, You can't believe , how there are approaching and caring about your success.

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Needed some help setting it up but the support team were very pro active and helpful - thank you to Mina, Alex, Mikie & David for you excellent help!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

I recommend it to everyone! The app works very well and the customer service is excellent. They answer you immediately and are ready to satisfy every request. Really good!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Customer service is beyond my expectations!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

The technical support was fast and friendly. They solved our issue in just a few minutes and had their development team help us out - also in minutes. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Super quick and helpful customer service! Thank you!

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 27, 2023

Support team was excellent! Worked through all my challenges very quickly and had a super competent dev team that were able to customise certain elements.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Great app for special campaigns, like for christmas. The support team is very great and answers your questions fast and solves your problems really quick. :)

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

Mina from BOGOs support was amazing! She helped me create our first BOGO and made the process easy and painless.

Using app

4 months

Total reviews

1

Average rating

5.0