All reviews

Rating Breakdown

  • 5
    95% (2,854 ratings)
  • 4
    3% (86 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 93% (2,803)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2025

I've used many GWP apps but this one is by far the best and most superior. You can filter by country, customers can't abuse the gifts by increasing the quantity, and the support is super fast, super efficient. Really impressed! David was fantastic to deal with.

Using app

8 minutes

Total reviews

5

Average rating

3.4

5 / 5 Share

April 9, 2025

Had a few questions and Mina was so quick to help me out. Issues solved

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

I recently tried BOGOS, and I must say—what an experience! From the moment I interacted with their service, everything felt smooth, well-designed, and customer-centric. What I loved most: Great value for money – True to the name, their BOGO (Buy One Get One) deals are generous and actually useful. Customer support – Support Person - MINA - Responsive, polite, and quick to resolve queries. That’s rare these days.

Store

Vairam

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! We are so happy to hear you had such a smooth, well-designed, and customer-centric experience with us! We're delighted you found great value in our BOGO deals. We especially appreciate your kind words about Mina's responsive, polite, and quick support! From BOGOS team with love 💗

5 / 5 Share

April 6, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

Of course, 5 Stars, I've been using the BOGOS app on my Shopify store, and honestly, it's been such a smooth experience. The app is super easy to use, the design is clean, and setting up offers takes no time at all. There are plenty of flexible options for different types of promotions, which is really helpful. But what I love the most is the instant help support. Anytime I had a question or needed help, I got a reply straight away. A special shoutout to Mina, who has been incredibly supportive.. every time I reached out, She always understood exactly what I needed and got it done in literally got it done in literally a minute. So professional and efficient! If you're looking for a user-friendly app with top-notch support, I definitely recommend BOGOS. It’s made running promotions on my store so much easier!

Using app

28 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for your great review. We are absolutely delighted to hear you've had such a smooth and easy experience using our app on your Shopify store. We're so glad you find the app user-friendly, the design clean, and setting up offers quick. We especially appreciate your kind words about our instant help support and the fantastic support you've received from Mina! From BOGOS team with love 💗

5 / 5 Share

April 3, 2025

Very easy to install and set up on our site. Amy in the support team was very helpful in handling any questions. Looking forward to seeing the results of this promotion.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2025

Timber was very quick and helpful - thanks!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

I've downloaded a few bundle apps trying to find the right fit. After downloading the BOGOS app - I've already successfully integrated it into my store. I've created and customised bundles, requested assistance through the chat - and all done in under an hour! Thank you Brian and Anne for your speedy assistance! 10/10

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

Great app! Easy to use, really good functions and perfect support

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2025

Mina's customer service responds quickly when there’s an issue, which is reassuring.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

Amy has been very helpful. The team answers right away and help me with every troubleshooting. Thank you all for making my offer be live and working with Inventory. RECOMMEND.

Using app

8 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 31, 2025

best service

Using app

3 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 30, 2025

I was running a 24-hour BOGO sale, but your system stopped the offer because it required an upgrade. Unfortunately, we didn’t see the notification until the next day, so the promotion didn’t run properly and we lost thousands of dollars in the sale. It’s really disappointing, there should be a better system in place, either an automatic upgrade or at least a way to keep active sales running. A promotion should never be stopped mid-way. Based on this experience, I won’t be continuing with your app or recommending it to others.

Using app

7 months

Total reviews

3

Average rating

4.3

Developer Reply

Dear Cristina, Thank you for sharing your feedback, and I truly apologize for the inconvenience you experienced. I understand how disappointing it must be to have your promotion interrupted unexpectedly. It appears the issue arose because the system requires an upgrade for certain features, and the notification wasn’t seen in time. I deeply regret that this affected your sale. We are continuously working to improve our app’s reliability, and your feedback about automatic upgrades and better handling of active sales is very valuable. I’ve followed up with you via email to explore potential solutions for this issue. Please check your inbox, and I hope we can find a way to make things right. Sincerely, Zee - BOGOS Customer Support Lead

5 / 5 Share

March 29, 2025

Highly Recommend! Super Flexible App + Amazing Support Team I've tried several gift apps before, but BOGOS.io Free Gift BOGO Bundle is by far the most impressive! What I love most is how feature-rich and flexible it is — it gives store owners so many options to customize promotions exactly the way they want. Whether it's BOGO, tiered gifts, or different product rules, everything can be tailored to match your preferences. Another thing that really stands out is how beautifully the free gifts are displayed on the storefront. It catches customers’ attention immediately and encourages them to grab the offers — which has definitely helped boost engagement and conversions. But what truly made the experience great is the support team. They’re incredibly friendly, quick to respond, and super helpful. I had quite a few questions and some unique requests, and the team not only guided me patiently but even helped adjust the app to fit my needs. It felt like I had a tech team backing me up! Huge thanks to the BOGOS team — your support and dedication are much appreciated. Keep up the amazing work!

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your generous review. We are so happy to know you find our app feature-rich, flexible, and that you appreciate how the free gifts are displayed. We're especially grateful for your kind words about our amazing support team. It's wonderful to hear they were able to assist you with your unique requests and that it helped boost engagement and conversions. From BOGOS team with love 💗

5 / 5 Share

March 28, 2025

Fantastic app! Very good and quick support from Mina. I get replied the very second i chat to support and my issues get fixed in 5 minutes. I recommend!

Store

vosem

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2025

This app is incredible. I tired about 4 cheaper ones to start and when i cam accross this i realised why its more expensive. The Support was also incredible!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

Very good customer service support of Anna, amazing fast and helpful response!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2025

Using app

2 months

Total reviews

1

Average rating

5.0