All reviews

Rating Breakdown

  • 5
    93% (2,198 ratings)
  • 4
    4% (102 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 24, 2023

The App allow customers to place 0 value orders of our gifts for campaign. The loss we had suffered from this app far exceed the app cost. We do not recommend this app to anyone.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hi EcoFlow, I'm really sorry for the inconvenience. Our customer success manager has sent you an email to resolve the problem and clarify the Fraud order protection feature that we have. Could you help us check your mailbox? Regards, The BOGOS Team.

5 / 5 Share

Oct. 22, 2023

The app is great, but what makes it stand out is the outstanding support. Mina helped me in literal minutes, she and Brian (dev) fixed and customized everything I needed to be compatible with my site, both on desktop and mobile. I highly recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Super program og konge service

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2023

Absolutely amazing app and backend support from the team! Everyone I've chatted with was super helpful and the developers are not against helping you customize almost every aspect of the app. Shoutout to Anne & developer Brian for their assistance!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Phenomenal support

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2024

Though some unpleasant experiences happened before, I must say BOGO has a good support team. Timely response even at the weekend. Thanks MINA for her help:) ______________ Very unpleasant use experience. The use experience is not well designed enough that permitted non-target audience of our campaigns to get free gifts. This has caused us huge losses.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi EcoFlow Team, I'm really sorry for the inconvenience! Our team has sent you a message via both Live chat and email to resolve the problem. Could you check your mailbox and let us know your thoughts? I look forward to your response! Regards, The BOGOS Team

5 / 5 Share

Oct. 18, 2023

great app, super fast customer service.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

This app is a game-changer! I have been using over 3 years and their customer support is just the best! They help you with everything you need! Amazing support. Thank you, Mina!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 15, 2023

We've been using the App for some time now. Great app. Support is very helpful and quick to reply.

Store

WAG

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 14, 2023

Perfect app, made me a lot of good upsells which come in handy. Wonderful customer support especially from Mina and Wayne who made me a custom cart upsell!

Store

Akohu

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

So many constant improvements within the app, including new interface easier to use: it's now the best app for GWP promotions, never cause any issue with our theme! Plus big shout out to Mina and the support team: always ready to promptly help and sort out any issues.

Store

VIEVE

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 7, 2023

Super helpful. Answered all my questions and assisted me in setting up my offer. Wonderful!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

We absolutely love this app, and it stands head and shoulders above the rest. What sets it apart is its remarkable ability to seamlessly merge two conditions, a feat that no other app we've encountered can match. Furthermore, the customer support team is exceptional. Their response time is lightning-fast, and they go above and beyond to provide comprehensive answers to all of our questions. We couldn't be happier with our experience!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

What's more, BOGOS is incredibly user-friendly. Even if you're not tech-savvy, you'll have no trouble navigating the app. It's intuitive and straightforward, they understand that providing exceptional support is essential for ensuring a positive user experience, and they go above and beyond to assist their users.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

i had a lot to change and set up but David was here !! He did a really good job so big thanks to him.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Awesome customer service. Actually the best I've ever dealt with on Shopify

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Store

Teemji

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Really great app. Specially the back end support quick and prompt. Complete support from setting up the offer to remove any issues or customization required. 5 Star for these stars.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Excellent, and the service staff is very friendly.

Using app

Over 1 year

Total reviews

5

Average rating

5.0