BOGOS.io Free Gift Buy X Get Y
BOGOS: Free Gift With Purchase, BOGO, Discounts, and Bundles
Rating
4.9
feedback
2,394
chart
#114
All reviews
Rating Breakdown
Review RSS Feed
May 18, 2023
Great support! Their team work is really good. Despite of time differences, somebody was always there to chat with me and helped me. They solved the issue I had quickly and explained it to me the way I could understand. Even tho there is some things that I wish I could do with this app (I wanted to change the free gift item title so that it's clear to customers that it's free gift), I am comfortable to keep using this app and very satisfied with their customer service.
Dear maeda-en , Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.
May 16, 2023
Got 1st class customer support and they helped us fix our issues very fast. The app is very easy to use as well. :)
Greetings Diversitywear.dk, It is always a pleasure to serve you, and our team members are so happy to make you feel satisfied with our service. With your feedback, we can make even more progress on our Free Gifts app development. If you need help, please contact our support team by live chat or email at [email protected]. The possibility to serve you excites us greatly! Much appreciated, Hannah Free Gifts - Customer Support Team.
May 15, 2023
The app it good - support are very helpful and quick! Robert and Mikie were helping me fast and made all adjustments I asked for. But it will be nice to have more options inside the app - like changing size of the pop-up, and add custom description. In this case I will not interrupt support and will do everything by myself.
Goldbergh, have a wonderful day! Your compassion and affection are greatly appreciated by the Free Gifts customer support staff. We are overjoyed to have gotten such positive feedback, and Robert and Mikie are the happiest of us all. Your review is a motivation for us to work harder in order to improve our app. Please contact us via LiveChat or email at [email protected] if you have any questions. I'm delighted we're working together! Hannah Free Gifts - Customer Support Team
May 13, 2023
The support from these guys is awesome. I had one minor question and they were on top of it really fast, and helped get my offer set up correctly. I have used this app several times (I create a lot of ecommerce sites) and they have always been so easy to work with and the app works exactly as I need it to. Highly recommend using this app for promo deals!
Using app
About 10 hours
Total reviews
1
Average rating
5.0
Hope you are having a wonderful day BACK-YARD Southern Style Seasoning, We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers. If you require any assistance at all, please contact us by live chat or email at [email protected]. We are always there if you need us! All the best! Hannah Free Gifts - Customer Support Team.
May 11, 2023
I was thoroughly impressed with the quick and efficient customer service provided by this app and the support team. The user interface was easy to navigate, and the support team was knowledgeable and responsive, addressing any technical issues I encountered promptly and effectively. That being said, I did come across one minor issue that I feel could be improved upon. It appears that the app does not offer the option to set different messages for the gift sliders, instead relying on a global message to be displayed regardless of the activated offer. This could potentially limit the ability of users to customize messages to specific gift offers. Despite this drawback, the app's overall functionality and outstanding customer service more than make up for it. The app's team was able to address my concerns in a professional and courteous manner, making the process smooth and stress-free.
Good day Bogotestcpl, I just want to say thank you for your kind and helpful feedback about our app. Our team has noted your recommendation about gift slider title, and we will definitely keep it in that mind as we work on improving the app. We always try our best to provide the most satisfactory support for our awesome customers, so your review means a lot to us. If you have any questions, please contact us via our live chat or email us at [email protected]. We are always ready to support our customers! Best wishes, Hannah BOGOS - Customer Support Team.
May 8, 2023
When i have a problem, they kindly find a way as if it's their own. It is impressive that they solved the problem quickly and that continuous feedback was possible even though I was away for a while.
Hi MEDICUBE SG, Thank you very much for your awesome review. Our team is happy to know you are satisfied with our support! Your lovely words definitely motivate us to work harder to improve our apps and our support team. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We always appreciate you! You really made our day, Hannah Free Gifts - Customer Support Team.
May 5, 2023
Everytime we face a problem they solved my problem immediately and I'm grateful for this, keep it up!
Have a wonderful day, GAIAS! It's so great having you with us; your lovely review has made our day. We can't be happier to have satisfied you with our app and services. We will certainly work harder to improve our app and hope that you will have successful sales campaigns with our app. If you need any assistance, feel free to let us know via live chat or email us at [email protected]. Our team is always willing to support you as soon as possible. Best regard, Hannah BOGOS - Customer Support Team
May 4, 2023
Their customer service is prompt and very knowledgeable. I have 6 Shopify Stores and many personalization demands for each and they were able to accommodate them easily. I wish every Shopify App was this good :)
Good day to you Super-Dry (04)! Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Hannah BOGOS - Customer Support Team.
Aug. 15, 2023
Have been using this app for a while now, and it has definitely helped raising the average order in our stores, as well as it's a great way to let customers try new products. The support team is always super helpful and gets the job done quickly!
Hi iGlow.no, Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team. If you have any questions, please contact us via our live chat or email us at [email protected]. We are always ready to support our customers! Best regards, Hannah BOGOS - Customer Support Team.
May 3, 2023
Awesome! Really appreciate the responsive service from the support team and highly knowledgeable on resolving the issues and the customisations requested by us. Worth of choosing the app. One App for all the offers. Highly recommended.
Good morning thedeconstruct! We are so blessed right now to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer service! We will definitely let the support team know about your kind praise and we are sure that they will be so very happy. :) If you ever need assistance just let us know via LiveChat or our support email [email protected]! You really made our day! Hannah BOGOS - Customer Support Team.
May 2, 2023
The customer support was very helpful and responsive! They got back with me right when I reached out to them and were able to complete my request.
Good day Trace Minerals! We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.
May 1, 2023
Very quick and easy set up. I had a small issue with my cart(I believe caused by the theme being used, not the BOGOS app) and their support team took care of it very quickly.
Hi Unique eCigs, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.
April 26, 2023
This app is simple and easy to use. This works well for BOGOs and free items. Set up is user friendly.
Thank you very much, boscia! We were thrilled to get such positive comments like yours! Thanks to your feedback, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Support Team.
April 25, 2023
I have to thank both David and Louis for helping me install and get my first offer on our website today, they have both been very helpful, knowledgeable, and also patient with me. The app is now up and running and I have my first 2 offers on so let's hope it brings in some sales, I have given it a 4 star rating as there is a couple of limitations to headings and such like which David has told me they are working on that would improve the app. Kind Regards Mick, Collared Creatures
Hello Mick! This is Hannah from BOGOS Support team, and I just wanted to pop in and say thank you for your kind and helpful feedback about the app. David and the rest of the team have taken note of your recommendations about the headings, and we'll definitely keep that in mind as we work on improving the app. We're always striving to provide the best possible experience for our awesome customers (that's you!), so your input means a lot to us. We're really excited to work with you on the gift campaign! If you have any further questions, please contact us via live chat or email at [email protected]. Best wishes, Hannah BOGOS - Customer Support Team.
April 25, 2023
Easy to use. Kind support. Quick response. I had problem to set what I wanted, but could easily solve problem by customer support in a day.
Good day to you Puremer Japan, Our entire team really appreciate you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers. If you require any more assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one objective is to provide you with the finest service possible! All the best! Hannah BOGOS - Customer Support Team
April 24, 2023
Very easy to set up and great customer service quickly helped confirm I had everything right before going live. Thanks Anne!
Greetings 1up Racing Official Store! Anne and our entire team thank you for those awesome compliments! BOGOS team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us. We will be there for you :) Hannah BOGOS - Customer Support Team.
April 24, 2023
Amazing support! The team is always available and willing to go above and beyond to respond to support requests. The app does what it promises and is easy to use!
Hello, SBT Cosmetics NL! Thank you very much for your kind and considerate thoughts on the BOGOS app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers. If you have any further questions, please contact us at [email protected] or via live chat. We're always willing to lend a hand if you require it! Best of wishes, Hannah BOGOS - Customer Support Team.
April 20, 2023
There were many Free Gift apps, so I chose the one with the most reviews - and I'm glad I did. The set-up was a breeze (I'm not technical), and the support was second to none. Communication is swift and real-time. David was very patient, and the dev team knew their stuff! I highly recommend BOGOS!
Have a wonderful day, SSS Vault! We are grateful for your warm words. David and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance. If you require any more assistance, please contact us by live chat or email at [email protected]. We are always delighted to be with you. Best, Hannah BOGOS - Customer Support Team.
April 19, 2023
Great support. The team is always available and willing to go above and beyond to respond to support requests.
Thank you very much, LOVESKIN! We were thrilled to get such positive comments! Thanks to your efforts, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Support Team.
April 18, 2023
This app & development team are amazing! Here is why.... 1. Increased my AOV significantly 2. So easy for anyone to install and setup 3. Best customer service! I had a few modifications to the design and they made the changes so quickly, literally within the hour of being requested. You will not be disappointed. I tried several other apps and never could get them to work properly. This one is top notch!
Good day Hunny Prints®! We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.