All reviews

Rating Breakdown

  • 5
    92% (2,006 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2022

top app fonctionne très bien , user friendly , simple a comprendre par le client , et elle a aucun bug merci aussi pour leurs support très réactif

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour Small Boss. Merci beaucoup pour tes mots gentils! Toute notre équipe est ravie en ce moment ! Nous continuerons à travailler dur pour améliorer les fonctionnalités et l'expérience de nos clients fidèles grâce à votre soutien. Si vous avez besoin d'aide, veuillez nous contacter via le chat en direct ou par e-mail à [email protected]. Nous serons disponibles chaque fois que vous aurez besoin de nous ! Notre équipe utilise un outil de traduction donc désolé s'il y a une faute d'orthographe :D Meilleurs vœux, Ryan Free Gifts - Équipe d'assistance à la clientèle

5 / 5 Share

June 19, 2023

This is a must-have app! definitely increases conversion rates. Similar applications charge double and also restrict based on traffic, which is absurd. Above everything, excellent customer service! Thanks to Mina, Ellie, David, and Henry for their assistance in customizing the app to match my site. I have no words to thank this wonderful team for providing the best service I have ever received! recommended!!

Using app

About 1 year

Total reviews

22

Average rating

4.9

Developer Reply

Epic Loot Shop, have a wonderful day! Your kindness and love are greatly appreciated by the Free Gifts customer service team. Ellie, David, and Henry are overjoyed that we have received such a positive review:D Please contact us via LiveChat or email at [email protected] if you have any questions. I'm glad we're working together! Ben Free Gifts - Customer Support Team

5 / 5 Share

May 20, 2022

Great support from Anna, really fast and professional! This app is great to use for all your upsell!

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BALR.

Using app

19 days

Total reviews

6

Average rating

5.0

Developer Reply

Good day, BALR. Thank you so much for your thoughtful comments about our assistance:D Your positive feedback has given us a boost in confidence, especially Anne, and we will use it to improve our services! If you have any questions, please contact us via Live Chat or email at [email protected]. We look forward to assisting you once more! Best wishes, Daniel Free Gifts - Customer Support Team

5 / 5 Share

May 17, 2022

The app is easy to use and the support team is amazing! I was able to successfully set up multiple gift offers to run at once and the developers were super helpful and quick whenever I needed further customization. I 100% recommend!

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Dermo28

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Howdy Dermo28, We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service! Please contact us via LiveChat or email at [email protected] if you have any questions. Best to you, Clay Free Gifts - Customer Support Team

5 / 5 Share

May 13, 2022

Thank you a lot for the support team, Anne and the team is beyond great. For during the free trial period, they helped to set everything from our request and resolved issues from my questions.

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LYN ID

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings LYN ID Thank you so much for your wonderful feedback! Our entire team is ecstatic right now! Thanks to your support, we will continue to work hard to improve the features and experience of our loyal customers. If you require any assistance, please contact us via live chat or email at [email protected]. We'll be there for you whenever you need us! Best wishes! Emily Free Gifts - Customer Support Team

5 / 5 Share

May 12, 2022

Bonjour, Pouvez vous me communiquer votre mail. Je n'arrive pas à rentrer en contact avec vous.....

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jams Cuisine David from our team has already reached out to you twice via email and if you need anything, just reply to it and our team would be more than willing to support you! We hope to be of assistance to you! Johnny Free Gifts - Customer Support Team

5 / 5 Share

May 10, 2022

Super bonne app entièrement satisfait !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour La Rose Cristalline Nous apprécions vos commentaires positifs ! En ce moment, toute notre équipe est aux anges ! Nous continuerons à travailler dur pour améliorer nos produits et l'expérience de nos clients fidèles grâce à votre soutien. Si vous avez besoin d'aide, veuillez nous contacter par chat en direct ou par e-mail à [email protected]. Nous sommes toujours disponibles pour vous aider si vous en avez besoin ! Toutes mes excuses pour les erreurs de traduction, le cas échéant, car nous avons utilisé Google Translate pour le français :D Nous espérons vous être utile ! Élie Cadeaux gratuits - Équipe d'assistance à la clientèle

5 / 5 Share

May 9, 2022

The support is beyond great. Even during free trial period they helped to set everything up and adjust settings/visuals on our request.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

I hope your day is going well, aimn-nextlevel We are grateful for your wonderful review! Our entire team is ecstatic right now! As a result of your support, we will continue to work hard to improve the features and experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. If you require our assistance, we are always available! We hope to be of assistance to you! Amber Free Gifts - Customer Support Team

5 / 5 Share

May 9, 2022

Very helpful customer service and easy set up with the help of their team. App works well and looks great on my website

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Worry Rings, Thank you so much for your thoughtful comments about our assistance:D Your positive feedback has given us a boost in confidence, and we will use it to improve our services! If you have any questions, please contact us via Live Chat or email at [email protected]. We look forward to assisting you once more! David Free Gifts - Customer Support Team

5 / 5 Share

May 4, 2022

This app does exactly what the client needed, pretty easy to implement. But what really surprised me the most is the support. Even on trial, the support (chat and email) helped us so fast and that's pretty important nowadays. Really glad to opt on this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Conservas Pinhais, We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. If you require our assistance, we are always available! We hope to be of assistance to you! Ellie Free Gifts - Customer Support Team

5 / 5 Share

May 4, 2022

100% Legit and Satisfied. with the help of customer support. really appreciated. thank you so much for this kind

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Good morning, Amanda Clothing. We are ecstatic and grateful for your compliments on our services! That note will surely aid us in our efforts to provide outstanding customer service! Please contact us via LiveChat or email at [email protected] if you have any questions. Best regards, Daniel Free Gifts - Customer Support Team

5 / 5 Share

May 3, 2022

Customer service at its best! David is at the top, I would say even a genius. Professional staff, I thank him from the bottom of my heart!

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

Greetings, Mon Adorable Félin! We here at Free Gifts love the great vibes you're sending our way:D David is ecstatic to learn that you are pleased with their assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. We're thrilled to have you among us! Steven Free Gifts - Customer Support Team

5 / 5 Share

May 2, 2022

The application is very good and meets all my expectations. Also very responsive customer service on chat and email! They meet all the needs. Great

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Le Paradis Doux. Thank you so much for your kind thoughts regarding our assistance:D Your excellent comment has given us a great confidence boost, and we will utilize it to enhance our services! Please let us know if you need anything; we'll be available via Live Chat and email at [email protected]! We look forward to supporting you again! Best regards, Ellie Free Gifts - Customer Support Team

5 / 5 Share

May 2, 2022

We've been using this app for years without any issues! Today we had a small hiccup during our Mother's Day promotion, but the developer team at Secomapp fixed it within the hour (outside of their regular business hours!) so that we wouldn't have any delay in our user experience. Truly the best customer service. Fast, reliable, and always friendly. #miracleworkers saving my Monday. Thank you!!

Using app

About 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Au Naturale Cosmetics, We are ecstatic and grateful for your compliments on our services! That note will surely aid us in our efforts to provide outstanding customer service! Please contact us via LiveChat or email at [email protected] if you have any questions. Best regards, Daniel Free Gifts - Customer Support Team

5 / 5 Share

May 2, 2022

Great app for us to use when we want to give a little extra boost to our seasonal promotions. And most importantly, EXCELLENT support when we need help.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Skull Shaver, I hope you're having a good day. We sincerely appreciate your amazing review! Right now, our entire crew is overjoyed! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support. If you need any help, please contact us by live chat or email at [email protected]. We are always available if you want our assistance! We looking forward to assisting you! David Free Gifts - Customer Support Team

5 / 5 Share

April 29, 2022

We were looking for an app that would automatically add a bonus item to the cart and this app just ticks all the right boxes. Great app, pretty straight forward to use. Once familiar with the app, quite easy to use. The best part? David and Henry provided amazing support (much appreciated!) and very quick to respond and action.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

A warm thank you to you, Tefal Shop! That review has brought a lot of joy to our hearts! Because they are thrilled, David and Henry are speechless right now! We now have even more drive to improve our services in the days ahead thanks to you:D Please contact us via Live Chat or email at [email protected] if you require any assistance. Have a wondrous day! Robert Free Gifts - Customer Support Team

5 / 5 Share

April 29, 2022

Great app and the customer support team is just phenomenal! David and Brian respond back to me within seconds almost every time and have performed the whole setup for me. Truly a great team.

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Smile You're Good, have a wonderful day! Your compassion and affection are greatly appreciated by the Free Gifts customer support staff. We are overjoyed to have gotten such a positive feedback, and David is the happiest of us all:D Please contact us via LiveChat or email at [email protected] if you have any questions. I'm delighted we're working together! Anne Free Gifts - Customer Support Team

5 / 5 Share

April 27, 2022

The app is very useful for setting specific parameters for adding free gifts, and the support is fantastic. Thanks a lot to David for helping us out!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Dear Cidrani | Fermented Microdrinks, That is such a heartwarming review! David is overjoyed right now! Thanks to you, we now have even more motivation to improve our services in the future:D If you ever need assistance, please contact us via Live Chat or [email protected]. Much love, Brad Free Gifts - Customer Support Team

5 / 5 Share

April 26, 2022

This app has been really helpful in offering samples at checkout to our customers, thus improving customer experience and conversion. The team are always super helpful and quick with any questions and queries that pop up.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bondi Sands Europe, We at Free Gifts appreciate the kind compliments you just left :D This review will be immensely helpful to us as we seek to provide the best possible customer service! Please contact us via Live Chat or email at [email protected] if you have any questions. I eagerly await the opportunity to serve you! Blake Free Gifts - Customer Support Team

4 / 5 Share

April 20, 2022

the app is still raw and need more refinement. But the team has been super supportive to help us. All problems were sorted out and fixed. Recommend!

Store

Amile

Using app

20 days

Total reviews

4

Average rating

3.5

Developer Reply

Hi Amile, We appreciate you taking the time to leave such a thoughtful comment! We will undoubtedly continue to strive to improve the features and experience for our devoted customers. Please contact us via live chat or email at [email protected] if you require any additional assistance. We are always ready to help. Our primary goal is to provide you with the best possible service! Best wishes! Luz Free Gifts - Customer Support Team