BOGOS.io Free Gift Buy X Get Y
BOGOS: Free Gift With Purchase, BOGO, Discounts, and Bundles
Rating
4.9
feedback
2,177
chart
#177
All reviews
Rating Breakdown
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Jan. 18, 2022
Reallye easy to create offers for your customers! Plus, they have wonderful customer service. Daniel was a HUGE help!
Good day TRU47! Sincerely, thank you for such a wonderful review! Daniel will be delighted to read your review, which is full of praise. Our staff will work even harder to bring better features and services if you continue to support us. You'll always be a source of joy for us! Feel free to contact us by live chat or email at any time at [email protected]. We look forward to speaking with you! Thank you and best wishes, Star Free Gifts - Customer Service Team
Jan. 17, 2022
Very helpful app with very helpful staff. With this app, we're able to create many more offers with complex mechanics.
Hi Arch Angel Shoes, This is Free Gifts Customer Support Team. Thank you very much for your kind words on the Free Gifts app, as well as your useful input. Your support means everything to us, and it will motivate the Free Gifts Team to work even harder to expand the features for our loyal clients. If you have any more questions, please contact us by live chat or email at [email protected]. We are always willing to help! Best wishes, Kenny Free Gifts - Customer Service Team
Jan. 16, 2022
This is the only GWP app that worked for us, the rest were causing constant issues with our customer experience and were really slow. The support is great too, really efficient and helpful. Highly recommend.
Hello, SuperFeast! This is the Customer Support Team of Free Gifts. Thank you very much for your kind words on the Free Gifts app, as well as your constructive criticism! Your support means a lot to us, and it will motivate the Free Gifts Team to keep improving the services for our loyal clients. Please contact us via our live-chat or email at [email protected] if you have any additional requests. We are always willing to help! All the best, Daya Free Gifts - Customer Support Team.
Jan. 13, 2022
Excellent customer support. App requires editing liquid code but the Secomapp team performed the install safely and quickly, then helped me create, customise and test my first offer via live chat all done within 30 min.
Good day to you, SMAI! We can't express how grateful we are to have the opportunity to support your company! Our entire team is ecstatic to read your fantastic review. With your invaluable support, we will make every effort to provide better features and services. You are always a source of pride and joy for us! Please contact us at any time via live chat or email at [email protected], as we are always happy to hear from you! Best wishes, Lily Free Gifts - Customer Support Team.
Jan. 12, 2022
great app, used on our 8 websites with no issues. Very helpful and client service available anytime.
Dear Floraïku Paris, With your faith in the Free Gifts app and your fantastic rating, you brightened our day! Our entire team is ecstatic that we were able to assist and satisfy you! Please contact us via our live chat or email at [email protected] if you have any more requirements. We'll be pleased to help you at any time! Best regards, Dave Free Gifts - Customer Support Team.
Jan. 11, 2022
Anne helped me in a professional, friendly, and speedy manner. She perfectly understood and created a complex offer that was difficult to explain. Thank you very much!
Hi WAGYUMAN, Our staff, especially Anne, is grateful to have you onboard, and it is always a joy to assist you. We will absolutely work harder to develop our Free Gifts app as a result of your support. If you want assistance, please contact our staff by live chat or email at [email protected]. We are very excited to have the opportunity to assist you! Best regards, Shawn Free Gifts - Customer Support Team.
Jan. 5, 2022
The team is amazing and so helpful. I was in touch with Anne and she was great. She even got the team to do some custom coding work for us on their day off because it was urgent. Exceptional and reliable customer service. Thanks!
Nice day to you Coco Curls, Thank you so much for leaving so awesome a review! Anne would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Sam Free Gifts - Customer Support Team.
Dec. 30, 2021
the costumer support had a quick response and a was so helpful!! Really helped me to create the offer we needed on store
Dear קמדיס - לעור בריא יותר, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Sam Free Gifts - Customer Support Team.
Dec. 28, 2021
Overall experience with this app is good. And the support team are prompt to assist to solve any set-up issues.
Hi Triumph Malaysia, Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied. If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Sam Free Gifts - Customer Support Team.
Dec. 24, 2021
I initially liked it. However, it does not work for cell phones. Until they solve, I am not giving it their 5 stars.
UPDATE Dec 27th, 2021 Dear UNBROKENSHOP, A follow-up email has been sent to you to fully explain and suggest the way to resolve this. Could you please help me check it and let me know your thought? ********* Hi UNBROKENSHOP, We are really sorry for this inconvenience! We have tried to contact you regarding this issue via email with ticket ID: #113728 but haven't got your response yet. Could you help me check it and let me know your thought? I'm really looking forward to your response!
Jan. 11, 2022
I found it difficult to cancel this app and get in touch with customer support but after I complained with a 1 star rating they were attentive and helpful so upgrading from 1 to 3 stars.
Updated December 27, 2021 Hi Jasmine and Will, I have sent another follow-up email to the ticket IDs: #113682 and #113686 but still haven't received your response yet. Could you help me check it and let me know your thought? ****** Updated December 24, 2021 Hi Jasmine and Will, It's a pity that I haven't received your response. I have tried to contact you via 2 emails with ticket IDs: #113682 and #113686. Could you help me check your mailbox and let me know your thought? I look forward to your response! ****** Hi Jasmine and Will, I'm really sorry for this unhappy experience! I have sent you an email regarding the information of canceling the app's subscription with the ticket ID: #113682. Could you help me check it and let me know your thought?
Dec. 23, 2021
I used this app to offer "spend X and get Y free" automatically, which is not a feature of Shopify. The customer service from Daisy and Henry was 100%. Blown away by the time and effort they put into getting everything set up for me, even down to colour customisation. App does what it says it will do, is clean, efficient and professional!
Good day to you BodFood Australia, Thank you very much for your wonderful review! Daisy and Henry would be overjoyed to read your fantastic review! Your valuable input inspires us, especially our development team, to keep improving the app on a daily basis! If you want more assistance, we are always available through live chat or at [email protected]. Your complete happiness is always our top concern! Best regards, Michael Free Gifts - Customer Support Team.
Dec. 23, 2021
I use this app to create free gifts on my store - they was really helpful when I didn't know how to exclude a product from the free gift giveaway - would recommend 100%!!
"Good day Face The Future, This is Free Gifts - Customer Support Team. Thank you so much for your compliment on Free Gifts app and also for your helpful feedback. Your support means the world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We are always ready to serve! Best regards, Ellie Free Gifts - Customer Support Team.
Dec. 22, 2021
I'm so satisfied with how this app works and the customer support that's provided. For my christmas deal I wanted free products to appear automatically in my cart and within no time with the help of the developers and Anne of the customer support this was arranged. Thank you for putting all the effort in and for the great customer support Anne!
Good day Lashs London, We are all so proud that our app and support can make you feel satisfied! Anne would be really excited to read your awesome review. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Alex Free Gifts - Customer Support Team.
Dec. 16, 2021
Anne and Brian make the perfect support Team! Nothing is perfect, but so far they display great team cohesion and made me feel like they would think and tackle problems from both merchant and shopper point of views. Hopefully a long collaboration!
Dear 三麥廚房360º嚴選, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anne and Brian would be definitely delighted to know that you are satisfied with our app and support team! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Sam Free Gifts - Customer Support Team.
Dec. 15, 2021
The platform can be a little bit buggy, however, the customer service is amazing and help you fix things instantly! Can't fault the customer service - Brian & Robert have been great.
Hi Evidence Skincare, Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied. If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Sam Free Gifts - Customer Support Team.
Dec. 15, 2021
Great support! Was able to fix the issues stated. Very patient customer service as well. I recommend this app to the ones always giving freebies :)
Good day to you, Ausnew Home Care! We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Sam Free Gifts - Customer Support Team.
Dec. 14, 2021
I have chosen this app to increase our sales over Christmas. I am not a technical person therefor I have contacted your support team via chat. Daisy immediately responded and has helped me throughout the whole process of setting up my first free gift listing. I cannot really express how thankful I am. My experience with your support team and especially with Daisy have been outstanding and for me personally - one of a kind. Your app and especially your whole support team is amazing. Thank you very much and I will highly recommend your app and the Service.
Dear Thompson Luxury Bags, Our team, especially Daisy is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Alex Free Gifts - Customer Support Team
Dec. 8, 2021
Great service. Customer support is doing its best job to improve your experience. High recommendation, thank you :)
Good day The Peggy We are all so proud that our app and support can make you feel satisfied! Anne and Wayne will be really excited to hear your feedback! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Alex Free Gifts - Customer Support Team.
Dec. 8, 2021
Great service. Anne and wayne are always there whenever I've needed help. Highly reccomend it to anyone looking to boost their sales.
Hi Alabaster Box, How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app. May you need further assistance, please contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Alex Free Gifts - Customer Support Team.