All reviews

Rating Breakdown

  • 5
    95% (2,873 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 93% (2,819)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2024

Great support by Anne, helped me with all my queries and even made some customization for me that I didnt know I needed. Excellent customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

EXCELLENT customer service by this team! Mina, David and Wayne helped me set up a number of offers ahead of BFCM and I couldn't have done it without them! This app works great and with the help of the team I feel confident going into this sale! 10/10 recommend!

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Brilliant little app and the support has been excellent. Mina had everything up and running in a matter of minutes for us.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

This app is great for Black Friday sales and their customer service is fast! Love it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

This app is great and does exactly what we need it to! David, our Support was very helpful in getting all of the customizations we wanted, including custom fonts, and provided us quick responses to issues we ran across.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

David was incredibly responsive and helpful in addressing my issue promptly. His quick and knowledgeable assistance made the process smooth and efficient. Very satisfied with the service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

App is great and Mina from support is also very helpful and quick to respond and resolve all our issues.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Great customer support

Using app

22 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

This tool is amazing. I am a novice, so I had to ask for support, and Mina was so quick to answer and so kind and helpful. She knew exactly how to set up what I wanted to set up. Highly recommend this app to anyone who wants to buy x get y.

Using app

31 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

The support team has been incredibly helpful! David from the support chat and Raw from the development team solved my issues with our discount codes and custom cart integration very quickly, and in time for our big Black Friday sale. I'm confident if any issues arise in the meantime, they'll be able to help. Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

I just downloaded this APP today and my god not only the app but the customer service chat is beyond exceptional. In 2 min I was assisted by David and then Anne and they both resolved my issues literally right away. And the great thing about this is, if there is any custom coding work that needs to be done to make sure the app features work on your theme, they will have they Dev team code it in just a few hours and have you straight. Highly recommend. The support team is great. Thank You David and Anne.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Super fast and helpful responses! Thanks team!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Limo was very helpful. Thank you so much

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Anne is very responsive and helpful - wish all customer service was this good!!

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Love the seamless integration and quick setup. Mina from the support team is quick to respond and always available.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Anne and Louis from the support team is incredibly dedicated. They provide near real-time assistance and continuously help with customization. It's clear they genuinely care about their service.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 25, 2024

Daniel on the Support team has been an amazing help during this Black Friday/Cyber Monday season. We have multiple gifts and offers running simultaneously and he has been instrumental in helping me troubleshoot offer issues and setup. The team is incredibly quick to respond in general and offers clear communication. The app itself is good. There are a few things I wish were different: 1) the creation of a duplicate gift sku that is created by the app once an offer is activated. This creates a bit of double work when setting up and testing the promo rules. Additionally it creates a weird blank spot at the bottom of the collection page for each gift you create. Not super ideal.

Store

Cos Bar

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 25, 2024

Chat support was super fast and very helpful!! Would recommend

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Great app and support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0