All reviews

Rating Breakdown

  • 5
    92% (2,006 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 28, 2021

I use this app to run promotions on our website and works well. The dev team is quick and efficient.

Using app

Over 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Good day to you Dr. Brandt Skincare, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us, especially our developer team to keep on improving the app everyday! If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Ellie Free Gifts - Customer Support Team.

5 / 5 Share

July 26, 2021

I used this app to run a big promotion on our store. The app team, in particular Trix was very helpful in helping our developer configure the app to our store without without any additional charges. The app is well made, easy to use and I cannot recommend it enough!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Dear OverBoard UK, Thank you so much for leaving us such an awesome review! Our team, especially Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers! If you need further support, we will be waiting for you at live chat or [email protected]. It's always our pleasure to assist you! Best regards, Alex Free Gifts - Customer Support Team.

4 / 5 Share

July 28, 2021

Great app, easy to use and not hard to set up. The app originally didn't have the multilingual option but the app support managed to find a way with our translation app. Support service was amazing, quick reply with an effective solution.

Using app

7 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi Triumph Hong Kong We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our merchants fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at [email protected]. We are all looking forward to having a chance to support you further and get you fully satisfied. Best regards, Rio Free Gifts - Customer Support Team.

5 / 5 Share

July 25, 2021

I have 8 hours with this app and already had 4 big sales using a buy 3 get 1 free strategy. Amazing support! They modified the app to combine beautifully with my theme and it looks gorgeous. Great app, don't hesitate to contact support.

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Dear Corazón de Taxco, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! All of our team are also excited to support you, your wonderful feedback is our motivation to work harder everyday! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Best regards, Cameron Free Gifts - Customer Support Team

5 / 5 Share

July 23, 2021

This app works perfectly and the team is super reactive and always there to help. Thank you Trix and Louis !

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you boutique-test-dify! Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us, especially Trix and Louis, to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Cameron Free Gifts - Customer Support Team.

5 / 5 Share

July 22, 2021

Awesome app, use it all the time for custom offers and deals in my shop. Especially for free digital download ebooks with orders over xx amount. Support is fantastic as well, totally killing it with both service level and response times!

Store

Rawnice

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Dear Rawnice, Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app. If you need further support, we will always be ready to give you a hand via our live chat or [email protected]! Best regards, Rio Free Gifts - Customer Support Team.

5 / 5 Share

July 22, 2021

Amazing support! Spoke with Trix from support and she's replies quick and been very helpful to my enquiries.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Shiokadooo, You made our day with your trust in Free Gifts app and your awesome review! Trix would be happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Richard Free Gifts - Customer Support Team.

5 / 5 Share

July 21, 2021

Support is amazing! Very responsive and quick to help even with custom CSS changes. Works better than other Gift with Purchase apps I have tested.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you Drive PC Gear Conference, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Sam Free Gifts - Customer Support Team.

5 / 5 Share

July 20, 2021

Great support team, very helpful and quick fixes for our demands. App works great for our free gifts! Thanks a lot!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you Cent Pur Cent, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Gloria Free Gifts - Customer Support Team.

5 / 5 Share

July 19, 2021

I really like this app very much! Trix, Louis, and the rest of the team have been really helpful and responsive to our queries and request. I would really recommend it to anyone out there if you're looking for a free gift app, this would be the best app option out there. Thank you team!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Dear Bottoms Lab AU, Thank you so much for leaving us such awesome review! Our team, especially Trix and Louis, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers! If you need further support, we will always be waiting for you at live chat or [email protected]. We are always willing to give you a hand! Best regards, Cameron Free Gifts - Customer Support Team.

5 / 5 Share

July 16, 2021

This app is EXACTLY we were looking for. It doesn't use discount codes to make the gifts, we can make too much different types of promos and we can select what products we can give for free, which quantity of them, with which conditions, etc. We installed it in some of our shops and we are working with it without any problem. Very nice job!

Store

BIG®

Using app

About 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Hi BIG®, You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support. Should you have any further assistance, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mitchell Free Gifts - Customer Support Team.

5 / 5 Share

July 15, 2021

Great app and responsive customer service! Helped me get my free gifts up and running on my Shopify store!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Good day to you Bottomslab MY, Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder on improving our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Ellie Free Gifts - Customer Support Team.

5 / 5 Share

July 15, 2021

Excellent support team who are very responsive to questions and happy to customise where possible to suit your needs.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Good day Vida Glow Australia & New Zealand, We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Alex Free Gifts - Customer Support Team.

5 / 5 Share

July 13, 2021

This APP has many functions, very useful! You can use it to get more orders and customers. It will be very necessary

Store

LUTEC

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi LUTEC, Thank you so much for your awesome review! Thanks to your trust in Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Rio Free Gifts - Customer Support Team.

5 / 5 Share

July 9, 2021

We have been searching for for an application that can handle adding a free gift to cart for almost every order (automatically adding to cart and customers not having to opt in or use a coupon code) and have been having the hardest time to find someone that can also work with subscriptions. You would think the concept would be easy to execute but it has definitely been a trial. Finally, I was able to reach out to "BOGO buy x get y" and from the beginning of contact they have provided very quick service/responses, which is really rare to find. Any questions or customizations I needed, they were able to do with a very fast turn around rate. Other apps we worked with took over 48 hours just to get an initial response. Another noteworthy thing is that their SOPs for adding code is absolutely outstanding. Their code is always very neat and always tagged. We had so many issues with another apps code just basically being all over our theme and causing so many issues. I would definitely check these guys out if you are looking for something similar to what I have described or had similar issues from others apps.

Using app

3 months

Total reviews

4

Average rating

3.8

Developer Reply

Dear Redbarn.com, Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Sam Free Gifts - Customer Support Team.

5 / 5 Share

July 8, 2021

This app has a good amount of flexibility allowing various ways to setup gifts. The best part is the customer service and assistance setting up what you’re trying to do. I ran into a couple technical issues with coding between other apps and they were super helpful and fast at fixing it! And it wasn’t even their app causing the issue! Great app.

Store

Kalumi

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Kalumi, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Martin Free Gifts - Customer Support Team.

5 / 5 Share

July 8, 2021

Very good app and good customers services. Helped me a lot to run my store and to offer free gifts to customers.

Store

Skini

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Skini, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Alex Free Gifts - Customer Support Team.

5 / 5 Share

July 8, 2021

Go beyond the built in Shopify discounts. Secomapp is an absolutely fantastic team with first class support. This is not just an app, this is a partner you can count on for your shop.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day UJ Development, You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.

5 / 5 Share

July 2, 2021

I asked the customer support team to hide the free gift from customer page. The team and development team were so perfect, especially Robert and Brian were so nice. They resolved the issue so quickly. This app is good but the customer support team is more good!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear ROMANTIC CROWN, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Robert and Brian would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Martin Free Gifts - Customer Support Team.

5 / 5 Share

June 30, 2021

Installed this app for a sale and it works well. I would recommend installing for your store too....

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi FitOne Nutrition Center, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Rio Free Gifts - Customer Support Team.