BOGOS.io Free Gift Buy X Get Y
BOGOS: Free Gift With Purchase, BOGO, Discounts, and Bundles
Rating
4.9
feedback
2,179
chart
#173
All reviews
Rating Breakdown
Review RSS Feed
April 16, 2021
I used this app, and customer service is very good! They help us customize functions, and always answer my question via email or chat.
Good day to you Knours, We are so thankful to have such a lovely customer like you with us. Your trust and your wonderful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app. In case you need our support, please feel free to contact us via live chat or email us at [email protected]! Best regards, Trix Free Gifts - Customer Support Team.
April 16, 2021
I want to say that they are very dedicated, help me solve problems, help me customize functions, the service is very good, and the action is very fast.
Dear TAANAA JEWELRY, Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Best regards, Trix Free Gifts - Customer Support Team.
April 15, 2021
The customer service is amazing and really responsive, yet to use the app though. Fingers crossed! Thank you.
Hi Bagallery, You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support. Should you have any further assistance, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.
April 13, 2021
Fantastic customer service, by far the best one ever. I just signed up tonight, so I don't know much about the app yet, but I will leave another review on the app after awhile. Again, thanks for the best customer service.
Good day Blauve, We are so glad to hear that our customer services could make you satisfied! Thanks to your support, we would work tirelessly to improve our app and develop more features for our precious customers. May you have any further questions, please feel free to contact us via live chat or email us at [email protected]. We are always ready to support you! Best regards, Trix Free Gifts - Customer Support Team.
April 9, 2021
Great service by both Robert and Brian. Fast, helpful and patient. Quick turnaround and helped troubleshoot on different browsers too. Great customer service. Thanks team!
Hi Algemist, Thank you so much for your trust in our app and we sincerely appreciate your support for Free Gifts. Robert and Brian would definitely be happy to read your awesome review. We will try our best to develop our app even more for our customers. May you need any further assistance, we are always here to support via live chat or email [email protected]õm Best regards, Trix Free Gifts - Customer Support Team.
Sept. 10, 2021
works perfectly as promised - must have app for all shopify stores to increase AOV's - great support!
Dear Almo Wear, We are so grateful for your trust in our Free Gifts app and feel so excited that we could make you satisfied with our services. Thanks to your support, we will work tirelessly to improve our app even more. Should you have any further questions, please feel free to get back to us via our live chat or email us at [email protected] Best regards, Trix Free Gifts - Customer Support Team.
March 30, 2021
The app was great , customer no need to add the free gift into the cart. It's automatically added free gift when the orders meet condition. The support team ( John Nguyen , Robert, Brian) very helpful to fixed the issue.
Hi TRAPO® Car Mat Malaysia, It's so great our Free Gifts app and support team could satisfy you! We would definitely put effort into developing more stunning features for our precious customers. Should you have any questions, we are just one message away via the live chat or [email protected] Best regards, Trix Free Gifts - Customer Support Team.
March 30, 2021
A good app to offer free gifts with different conditions. The support from the developers is also quick to iron out any issues and develop features to optimise them further. I would recommend this app for anyone looking at going a step forward from the Buy X Get Y native setup on Shopify
Dear Casinetto, You make our day with your awesome review! We really appreciate your support to Free Gifts app and feel so motivated by a lovely customer like you. Our team will work tirelessly to develop more interesting features. If you need any further support, please feel free to send us a message via live chat or [email protected]. Best regards, Trix Free Gifts - Customer Support Team.
Aug. 30, 2021
Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.
***UPDATE Apr 12, 2021 Hi Ginsonline Team, We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought? ------------- Hi Ginsonline, I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought? Thank you so much! Robert Free Gifts – Customer Support Team
May 5, 2022
works perfect, very good to adapt, many options! Good and nice & superfast support too, in case you are stuck with a problem!
Hi Team-Trettl Cosmetics, How lovely you are! We appreciate you and your support to Free Gifts app so much. Our team would definitely keep on improving the app so that we can provide you with more stunning features. May you need any further assistance, we are just one message away via our live chat and [email protected]. Best regards, Trix Free Gifts - Customer Support Team.
March 26, 2021
This app is great! Super easy to set up and use. Robert from customer care was so efficient with helping in the set up process. Very basic app that fulfils its purpose perfectly!
Dear Soho Skincare, Thank you so much for giving us a 5-star review. We are glad to know that you are satisfied with our Free Gifts app and our customer services. More than this, we are so proud to accompany you in your business. Should you need any further support, please contact us via our livechat or email us at [email protected]. We always appreciate you. Best regards, Trix Free Gifts - Customer Support Team.
March 26, 2021
App is used mostly for gift with purchase promos and it works well. Customer support goes above and beyond to always help - Robert is always awesome.
Dear NEST New York, We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are always ready to support you! Best regards, Trix Free Gifts - Customer Support Team.
March 25, 2021
Secomapp has AMAZING apps! But what's even better is the Dev who answered every question and fixed any issue I had, immediately! I'm so impressed by the customer service that I recommend EVERYONE to download and try their apps because if something is not working properly, it will get fixed to your satisfaction and for me that's key in downloading an app. Thank you VERY MUCH Brian Lee you and your apps are truly are AMAZING!!
Hi Juicy-Junk, You made our day with your awesome review! Brian will be happy to know that he was able to assist you promtly. With your support, Free Gifts app team will work tirelessly to improve the app and develop more interesting features. May you need any support, please let us know via our livechat or email us at [email protected]. We're just an email away :) Best regards, Trix Free Gifts - Customer Support Team.
March 24, 2021
Great app but the support team is even better. Robert, Louis and the rest of the team are always on hand to resolve issues very quickly.
Hi AesthetiCare Professional Zone, We are so grateful for your trust in our Free Gifts app and even more for your kindness. Robert and Louis would definitely be happy to read your review. It's our honor to support you and be with you in your thriving business. If you need any further support, please don't hesitate to contact us via our livechat or email us at [email protected] All the best, Trix Free Gifts - Customer Support Team.
Oct. 5, 2023
We have been using free gifts on our store for 1 year and everything works really smoothly. Support is very responsive and always ready to fix what's need to be fixed. PS: Mina is amazing from support and now the version 2.0 is really another level.
Dear AgoLab Nutraceutica, It's so great to hear that you have been with us for 1 year! We are so happy to support and accompany you in your business. If you need further assistance, please contact us via our livechat or email us at [email protected]. There's nothing more important to us than your satisfaction and success! Best regards, Trix Free Gifts - Customer Support Team.
March 22, 2021
Love the app! and the support team is awesome. Thanks for helping us reach our goals and increasing our AOV!
Hi The Crowned Candle Co, Congratulations on reaching your goals! We are so happy for you and grateful to be with you in your business. Your feedback means world to us and it definitely motivates our Free Gifts Team to work harder on improving the app. If you need any support, please don't hesitate to contact us via our livechat or email us at [email protected]. We are always with you! Best regards, Trix Free Gifts - Customer Support Team.
March 19, 2021
Great app. Support is pretty awesome too. Surely free gifts help conversion rates and love how this one functions for customers.
Dear vipwatchbands! How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app. May you need further assistance, please contact us via our livechat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.
March 18, 2021
Great app and support. All my questions answered quickly and got a lot of help setting up my promos.
Hi Party Love, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Trix Free Gifts - Customer Support Team.
March 18, 2021
This app is brilliant and the help provided by the support team is excellent.. though it is perfect, a little more improvement will make it the best.
Good day Mother Sparsh Storem, You made our day with your trust in Free Gifts app and your awesome review! Your feedback would definitely encourage us to improve our app and keep on providing excellent services to our precious customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.
March 17, 2021
The support staff are very helpful and reply super fast via online chat. This is the best free gift I have found so far. My one hope would be for there to be a pop up button of the offer on the shop page rather than only the banner in the checkout.
Hi Strands of Silk, Thank you so much for your compliment on Free Gifts app and also for you helpful feedback. Your support means world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We are always ready to serve! Best regards, Trix Free Gifts - Customer Support Team.