BOGOS.io Free Gift Buy X Get Y

March 16, 2021

We love this app so much, it is so user friendly & functional! The support of their team, especially Robert is incredible :) Could not recommend this app more!

March 16, 2021

Thank you so much for the consistent and prompt support! It helped us greatly to resolve our issues and questions on the same day. An improvement point would be to make the app easier to understand (some settings are too wordy / unclear). It'd be great to make it less wordy with clear explanation of the function (e.g. in mouseover text or smaller font).

March 15, 2021

I really like this app. The support team response quickly and always fixed my problem immediately. Robert is really nice to answer my question every time.

March 8, 2021

Excellent app. Does the job! Outstanding customer support. Everything was up and running within 15 minutes. However, I wish there was a way to set it up by myself.Still very fast support response.

March 8, 2021

Customer service was great and set up was simple! Excited to utilize this for future sales and promotions!

March 5, 2021

The support is great! In a few hours they answer you back and they fix the problem. :-) Fully satisfied with it!

March 5, 2021

I have just implemented this app on my second store as well now with the help of Robert and Louis. This service is really something else and it shows how dedicated this team is to providing great support for their users. 10/10 in all areas for this app. :)

March 4, 2021

This app is very useful and the support was so enthusiatic, giving the promp and solve very quickly, especially Mr.Robert, thank you alot for helping us.

March 4, 2021

Very fast and helpful support, sorted out the issues I had with the app on my store and is definitely worth the premium.

March 2, 2021

The support for Free Gifts by SecoMapp is truly great. The responsiveness of the support team as well as the speed at which the developer team works has allowed me to focus on other features.

Aug. 31, 2021

Brian & Robert has been very helpful to support throughout the process for our gifts setting in our store . It also help us to prevent customers from ordering gifts from our store.

Feb. 26, 2021

Seriously hands down the best customer service! The app seems to be able to do everything that I need, it's simple to use and as someone who is slightly umm technically challenged, the support was top notch. I managed to get exactly what I wanted and needed in minimal time supported by friendly and patient staff. I really recommend this app! Oh and Robert is awesome!

Feb. 25, 2021

it is quite straightforward on the surface yet not really bu the customer service help was really useful and it allowed me to achieve what I wanted to implement. 5 star for customer service!

Feb. 24, 2021

Not many digital savvy staffs in my team so the help on chat really helps. The service level is very high, quick response and solutions.

Feb. 23, 2021

The support team is great. They were so quick to respond, so helpful! It is a very good app and I recommend it. サポートの対応が早くてとても助かりました。 とても良いアプリなのでおすすめです。

Feb. 23, 2021

Great app for gifts, and a fantastic support, very helpful and friendly! Will help increase conversion rates.

Feb. 20, 2021

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

June 1, 2024

Thank you Mina for her prompt response even on her weekend, I didn't her real-time response but her's there and solve the problem for me in time. More than that she teach me how to correct things. :)

Feb. 14, 2021

This app requires the developers to add liquid code manually. I had 2 days of back and forth communication with Robert who said that even though they were on holiday, they would get it done, unfortunately he just ghosted me for 3 days, which caused us to scramble last minute to find another app at the last minute. I see others have had good service experiences but unfortunately our experience with this app was frustrating and disappointing. (I wouldn't have left a review, but Robert has sent 2 automated emails in the last few days to ask for one -so here it is).

Feb. 12, 2021

I installed it and couldn't get it to work and so uninstalled it. Unfortunately according to Shopify Tech Support it added code that completely hosed my shopping cart. This made me lose 1/2 day of sales while Shopify support walked me through removing their code from the liquify files.