BOGOS.io Free Gift Buy X Get Y
BOGOS: Free Gift With Purchase, BOGO, Discounts, and Bundles
Rating
4.9
feedback
2,180
chart
#173
All reviews
Rating Breakdown
June 1, 2023
Very happy with this application! It meets all my needs, and I recommend it. Another very positive point is the support team! Special mention to Anne and Brian, who are very responsive.
Thanks for leaving us a review! Our team is definitely so grateful to see your review!
Nov. 8, 2022
Fantastic service! I need help with something and the response is immediate, even after working hours! 10/10 would recommend!
Thank you so much for leaving us a review. We're glad you enjoy Free Gifts!
Feb. 6, 2021
This app has several great functionalities. And the support team has a quick response time. They even customized the Check Out banner for us which was a nice surprise.
Feb. 4, 2021
This excellent APP and technical team solved all the problems of installation and use for us in an efficient and timely manner. Secomapp covered almost all the promotional offers we needed. 5 our of 5 for this one!
Thank you so much for your awesome review! We are so proud to hear that Free Gifts app now will be a part of your website.
Feb. 4, 2021
Robert really helped me a lot, he's kind and helpful, helped me resolve my app problem, I will say he is good :) Five stars ~
Thank you for your review! Robert will definitely be happy to read your review
Feb. 3, 2021
Support help me a lot and fixed the issue immediately ! One more thing I like, they have live chat support, no need to wait.
Thank you for leaving us a review! We're glad to know that our support team has managed to meet your needs for the promotion
Feb. 3, 2021
Love the app. Used to increase AOV with special offer on checkout screen and automatically adding to the cart once they hit the threshold.
Thank you so much for your feedback, we are thrilled to know that Free Gifts app was able to help your business!
Feb. 3, 2021
GREAT CUSTOMER SUPPORT - instant reply, perfect service. I love it! Free installation and literally no effort whatsoever
Thanks for leaving us a review! We're glad that you enjoyed your experience with our app. Our support team would be excited to know that you enjoyed our service!
Jan. 29, 2021
I used this app for a free gift promotion and it works great. The support team is really quick to answer and helpful.
We're thrilled to be a part of your promotion. Thank you for sharing your kind words with us! It means the world to us and to our entire team.
Jan. 29, 2021
Great app, helped accomplish what we needed when running some extra apps. Brian helped customize what was needed, amazing customer service!
Thanks for leaving us a review! Brian is definitely so grateful to see your review!
Jan. 25, 2021
The app works perfectly.
Thank you for your review! We're constantly working on improving our product day by day!
Jan. 18, 2021
Horrible experience. They completely messed up my cart and when i add products to the cart, it doesn't update. Reached out to support and they said they backed up my theme, but they backed up my theme incorrectly. All the changes made were also in my "backup" theme. I had to manually revert all of the code they made and guess what, it all started to work again. I spent 3 hours trying to fix all of this and all customer support said during this time was that it wasn't their fault. Well I just fixed it by reverting all their code, so yes, it was their fault.
Hi there, I'm sorry for the unhappy experience you are having. We've been trying to connect you via the ticket number 90925. Could you please check it and let us know your thoughts? Thank you so much!
Jan. 23, 2024
I have been using BOGO Free gifts for years now and recently updated to their new updated version of the app... all i can say is I WISH other apps had the same support level that this app has. They honestly have faster support than Shopify Plus 24 hour support... they reply fast and dont waste your time! Great app!
Thank you for leaving us such a wonderful reviews! Customers' satisfaction is always our first priority and your review reaffirm the hard work we put in everyday. I have forwarded your message to Louis and he is really grateful to read your review.
Jan. 15, 2021
An excellent App that works very well with our website. The developer of this App provided a great service, helped us set up the App in a timely manner, and met our business needs. Highly recommended!
Thank you for taking the time to leave a review. We're happy to hear that our customer service was able to help you with the issues and get the app runs properly for you!
Jan. 11, 2021
I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.
Thank you for your review! We are constantly working on improving our product and we value your feedback.
Feb. 13, 2024
Great support and the app works great! A lot of options for qualifying for a free gift and choosing a free gift. Mina and David are very responsive!
Thanks for leaving us such a wonderful review. Our Support Team will definitely be happy to read what you wrote. Customers' satisfaction is always our first priority, and we will continue to try our best to make our app better!
Dec. 18, 2020
This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.
Thank you! I really appreciate your feedback. Our support team would definitely be happy to read your review.
Dec. 17, 2020
Ultimately we were unable to use this app because it conflicts with Shopify Scripts. However, I will say that the customer service team was very responsive when it came to both installing the app as well as then uninstalling the app from our store when we realized that there was a conflict, so credit to them for that!
Thank you for leaving us a review! Our team is thriving to improve the app better and better.
Dec. 15, 2020
Great app! Had some issues when starting but the customer service team resolved all my issues with getting our setup correctly working on our website.
Thanks for your wonderful review! We are glad to know that you're happy with our app because customers' satisfaction is always our first priority.
Dec. 14, 2020
I really do love this app. It's easy to use and great customer service from the support team. Highly recommend.
Thank you so much for your 5-star review! We're happy to know that you're having a great experience with our app.