BOGOS.io Free Gift Buy X Get Y
BOGOS: Free Gift With Purchase, BOGO, Discounts, and Bundles
Rating
4.9
feedback
2,180
chart
#173
All reviews
Rating Breakdown
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Dec. 1, 2020
Great app. Helped me add free gifts to cart. At first it was confusing how the app interface is, however, their support team especially Nicolas is AMAZING and quickly helped me through installation. Very easy to use once you learn the first time! highly recommend
Thanks for your review! Our Support Team and Nicholas are definitely grateful to see your review because it motivates us a lot to continue our works.
Nov. 30, 2020
I was having trouble getting it to work and when I contacted SUPPORT, they responded in a few hours and got it resolved!
Thank you for leaving a 5-star review! We're glad to know that you enjoyed your experience with our app.
Nov. 29, 2020
This app has performed better than we could have ever imagined. Robert was SO helpful & responsive, & really went above & beyond to ensure we were perfectly set up for our Black Friday sale. We offered two tiers of gifts on our website. So happy to have this app now part of our website.
Thanks for leaving such a wonderful review! We're happy to acknowledge that Free Gifts app now becomes a part of your website. Robert would be excited to know that you enjoyed his service.
Nov. 27, 2020
Really impressed with the support. They are quick and fast and accomodating. The app interface could be improved to be more clean looking and clear, but other than that I recommend this app.
Thank you so much for your review! Our Support team will definitely be happy to read what you wrote.
Nov. 27, 2020
We downloaded this app as a last minute decision for Black Friday. We were very impressed with how quickly we were up and running, and the free gift was a great incentive for purchases for Black Friday. Would definitely recommend.
We're thrilled to be a part of your promotion. Thank you for sharing your kind words with us! It means the world to us and our team.
Nov. 27, 2020
great app. very prompt support. this app requires some simple edits to your liquid files..ours wasnt quite as standard. opened a ticket and they went in and set it up completely free.
Thank you! I really appreciate your review. We are continuously striving to serve you better.
Nov. 26, 2020
Have installed on two Shopify stores. Great support and works great. Lots of options for price thresholds, product thresholds, etc.
Thank you for your review and and using our app on multiple stores! We're happy to know that you are having a great experience with our app.
Nov. 24, 2020
Easy to use free gift with purchase app with an excellent customer service team and attention to detail. Highly recommend!
Thanks for droping us a 5-star review! We're happy that our app adapts your needs because customers' satisfaction is always our 1st priority
Nov. 23, 2020
This is one of the best apps on my site. It does exactly what I need it to and the support is amazing. I've switched themes and each time they are there to help me quickly.
Thanks for your wonderful review! Customers' satisfaction is always our 1st priority and your review reaffirm the hard work we put in everyday.
Nov. 23, 2020
Really great app. Works as it should. Really appreciate the fast and helpful support they provide after installing the application.
Thank you for leaving us a review! We're happy to know that you enjoyed your experience with our app. Our Support Team will definitely be happy to read what your wrote.
Nov. 23, 2020
Great app and even better team. Appreciate the support they have given over the last few days in installing the app!
Nov. 23, 2020
Very usefull, high convertion, and simple to use app. Fast and kind customer service that answered even in the weekend!
Sept. 19, 2023
The moment we reached out with questions about setting up rules, they responded promptly and provided clear and concise guidance that made the entire process a breeze. The team especially David not only resolved my query but also ensured I fully understood the rule setup, which was immensely helpful. Appreciate it.
Nov. 21, 2020
Installed for Black Friday promotion. App does everything we want it to out of the box, impressed by the full feature set. Developer was very prompt with assisting with initial installation and making adjustments so it displays properly on our theme.
Nov. 20, 2020
Worst experience ever. Installed the app but didn't work. Asked for help and there was no response until a review was given and they responded. Did some customisation work on my theme without backup and broke some codes, resulting in carousel, menu and cart issues which affected our store conversions for a week. These issues were not brought to light until Secomapp highlighted to me, claiming that they stumbled upon these issues but they're gonna fix it out of goodwill if the neg review is removed. Review was removed but errors are still not fixed. Secomapp suggest I get a dev to fix the errors. Out of desperation, we have no choice but to back date the theme that's two versions before since Secomapp didn't back up the last theme version. There's also no clear instructions on uninstallation despite asking for it on 12 Nov. Horrible experience. Use this app at your own risk.
10:08 PM Hi admin, We're sorry for the unhappy experience you have encountered. We had backed up your theme on our local before we installed the app on Nov 12. Could you please check the emails we sent so that we can investigate the root cause and fix the issue for you? Thanks,
Nov. 13, 2020
This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.
Nov. 9, 2020
This app is amazing, and the customer service is incredible. They replied quickly and fixed all problems I had in no time
Thank you for your words. We are always devoted to offering the best service and help every shop owner from start to success. Have a nice day!
July 1, 2024
Been using this app for years and the support & dev teams are always really good. Mina from the support team has been a fantastic help recently and hopefully the dev team can implement a specific use-case feature which would further improve this great app.
Oct. 30, 2020
Well designed and functional app with tons of customization. More than excellent and very fast support.
Oct. 28, 2020
We use this app quite often to have free items added to the cart automatically and have rarely had any issues with it. If we do, support is quick to jump in to help or fix anything that arises!