All reviews

Rating Breakdown

  • 5
    92% (2,011 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2019

This app is very useful especially if you want to add the free gift to cart automatically (giving less hassle to the buyer). The team is very responsive. 2 Thumbs up!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

Cool app. works well. developers installed it within a few hours. So overall very happy with the result.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

Used the app to offer buy one get one free promotion and it delivered. The native discounts function on Shopify works but is not intuitive to the customer (you have to add two items to cart to make BOGO come true). The user interface is not super straight forward, but luckily the support is very quick to respond and they were able to resolve my issues quickly. Would recommend for anyone looking for a gift offer function to their store.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2019

Exactly what I was looking for it does what it says in the title. Brian is the genius who made it happen.

Using app

17 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Nov. 28, 2019

We had the developer help install but it's still not working. When we drop the cart below the required amount to receive the free gift it stays in the cart even though the customer has spent less than the threshold.

Using app

20 days

Total reviews

5

Average rating

2.6

5 / 5 Share

Nov. 23, 2019

Thank you very much for your help, the Free Gift is already working! I will recommend it to my friends because you strongly support it!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

Incredible support provided (quick installation and response to questions)! Surprised the app was able to work with other checkout flow apps installed on site.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

AMAZING SUPPORT, AMAZING APP. This will be saving us tons of time fulfilling orders + it'll help with higher conversion rates! Highly recommend it.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2019

Easy installation because of the assistance that was given by the developer. They basically set it up for you so it's good to go and you can start your free gift promotions within 24 hours of installation.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

I used this app because I was looking for a solution to implement two tier gift with purchases and it worked as promised. Brian helped us install the liquid code for us promptly and was on hand to reply any queries we had about setting up the free gifts. Thank you so much for the wonderful work peeps. Please keep it up.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

The installation is not very clear, if you are not used to programming on the Shopify platform, it's a bit complicated. But technical support has been very fast and efficient, solving the problem.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2019

It's the only one I could get to work on my site! All the other apps wouldn't function correctly or they would interfere with other apps.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

I needed the ability to add a Free gift automatically to the cart. The support on this app is amazing! Brian is so helpful and got us up and running. He also tweaked it so it would work with stacked discounts. You can't beat the support team.

Store

BIGBIG

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 30, 2019

I wish I could live ZERO stars; this is the worst app I have ever encountered; they added so much code to my theme and destroyed so much of my custom settings. I tried reaching out to customer service, and they reply every 24hrs like clockwork(for a single reply), so if you are in a bind, don't expect a response until the next day, by that time, you just lost a bunch of sales. If you are reading this and thinking about getting this app DONT if you already did and you are looking for help removing all their destructive code, email me > [email protected] > UPDATE: There should be a way to reply to their reply They did next to nothing to fix the issues. DONT USE THIS APP. Also, NOTE the "sparklingvision" review was posted the very next day I posted my one-star review. It's clearly a fake review, be less obvious.

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry for all inconvenience you have had with our app. We actually have tried our best to fix the issues we’ve been informed as soon as possible. Sorry that the support has not come in time you decided to remove the access and app. Sorry again, we have proceeded the refund and replied to you already.

5 / 5 Share

Oct. 22, 2019

You cannot go wrong with the Free Gifts App and especially with the team behind it. The app works great and if you need any support Brian and Stephen are always available. Brian even helps me to fix a theme issue not related with their app in 5 min. Top service!

Store

Wacaco

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

I have tried several gift apps and this is the best. The customer service was very helpful and they even place the code for you!

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

Secomapp knows their business. I have a couple of their Applications now and they work exactly as advertised. I love the Free Gifts App. It has a lot of depth which is so beneficial to one's needs. It's very user-friendly and aesthetically pleasing. Thank you, guys! I highly recommend this App.

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Fantastic app! Makes it quick and easy to offer special deals to our customer that would be impossible without it. We've been using this for over a year now and it is our go to for customer deals, gifts, and special offers. Their support is top notch! They are always very quick to respond and ALWAYS resolve any issues I have quickly, and if necessary, taking the reins and doing it for me to ensure everything is set up and working properly. GREAT SUPPORT! Highly, highly recommend these guys if you're needing more custom deals/offer options!

Using app

About 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

Great App and Great Customer Support. It really helps for conversions Specially Thanks to Lea.......

Using app

6 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Sept. 28, 2019

This app has good support from the developers. They respond to requests promptly, and provide ample support for the app. It functions well, although there could be better controls to customize the look without using custom css.

Using app

Over 2 years

Total reviews

2

Average rating

4.5