All reviews

Rating Breakdown

  • 5
    92% (2,010 ratings)
  • 4
    4% (95 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Sept. 17, 2019

The app does everything it is supposed to do, and the customer service is second to none. Peter and his team are very quick to help, no matter how tricky the issue is!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2019

App does exactly what is is supposed to do. It seems very flexible and user friendly. Brian is excellent with his customer service. Very fast response and he gets things done. I do recommend!

Using app

About 1 month

Total reviews

10

Average rating

4.3

5 / 5 Share

Aug. 30, 2019

This app has added an incredible service to our online sales and we've certainly had a huge hike in our conversation rate since installing. What's more - their customer service is fantastic. Every time I contact them they are able to help me and are really fast. Thank you for making a great app. Love it! Highly recommend.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 27, 2019

We had an issue for the app and contacted the support as our offer did not shown on the cart correctly. Brian, from the support team is very helpful to setup the correct offer for us very quickly. Only thing is we still could not figure out how we can do another offer next time.... .

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2019

Really great application and Louis form the support team was super helpful and always willing to help and assists no matter the issue.

Store

PurelyB

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2019

We had some issues with the App but the support team, Brian, got back to us within the day and helped us out within the next few days till our issue were solved! Thank you for the prompt and good support! Cheers!

Using app

11 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 23, 2019

Great app. Perfect for creating more sales. One bug I have about it is that if there were a possible way to edit or change the font or background displayed on the page of the offers shown. Overall pretty good.

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 22, 2019

Great app and customer service. The app is mostly working well, as with most apps, they can clash with other apps. Other than that, I can recommend it.

Using app

10 days

Total reviews

11

Average rating

4.5

5 / 5 Share

Aug. 22, 2019

The team was so so helpful with answering our questions and assisting the app very quickly. We can't wait to start using the app and see how it will help increase our conversion!!

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 9, 2019

Very useful app. Offering free gifts makes a big difference to my conversion rate. Developer is also very quick to resolve the minor issues I had.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 2, 2019

This app is really fun and adds a lot to my store. I had some issues and the developers were quick to solve them. Offering gifts to your customers makes them feel appreciated and might just bring them back again and again. I would highly recommend this app!

Using app

6 months

Total reviews

5

Average rating

5.0

2 / 5 Share

Aug. 2, 2019

The app did not work for us and caused our site to lockup. Support by email is in Asia. So if you live anywhere in the USA, your issue will not be addressed until the following day. It's a great concept though. We didn't get to use because it bought our site to a halt.

Using app

5 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 1, 2019

This app is good and the service from the team is fantastic. I have many stores and asked them for help. They response so fast and complete the work perfectly!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2019

This app and the team is really good. I created free gifts offer using this app and it can help me boost sales, because it seamlessly add free gifts based on the rule I set, so customers are not confused. Recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2019

This app is working fantastic and the support is great! Very fast and accurate. I've used another free gift app before, and this one is better so far. Great!

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 22, 2019

They changed code on our site, that created pricing errors that cost us thousands of dollars. You extreme caution. Their bad coding made lower prices display on 80% of our items. It was a pretty bad mistake to make.

Using app

About 1 month

Total reviews

25

Average rating

2.1

Developer Reply

We would like to send our sincere apology to all your loss. The issue was because the supporter, who had already asked to have the permission to your site, was refused to be given the access to help you test the offers more carefully. In details, there are 3 access needed to Apps, Theme, Products. And we just received only 2 from you: Apps, Products. However, he has included this important reminder to you in case anything wrong might happen (as highlighted here: http://prntscr.com/oj7gkn ) With enough access given to our supporter, we can assure that no issue like this will happen. It was hard to avoid all risks when running business online. We understand your frustration and will do everything within our hand to make it up to you.

5 / 5 Share

July 17, 2019

This app has been wonderful! The support is top notch and always quick to respond and help me with any questions I've had! Thanks!

Using app

Almost 4 years

Total reviews

3

Average rating

3.7

4 / 5 Share

July 9, 2019

The app was a little clunky to get started, but the support team were great at getting us sorted and also fixing my user error issues straight away. The app did exactly what we needed, with bonus add-ons.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 9, 2019

While it didn't work out great for us to continue using long term, the app is useful and the support is great! After having issues and having support fix majority of it, we ended up with additional compatibility issues with our theme and 2-3 other app we were using so we had to get rid of this one but for most shops it should be fine!

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

July 9, 2019

The tech support is amongst the most responsive, having worked with this app on a number of stores now for the past couple years. Very reliable and good at what they do.

Using app

3 months

Total reviews

2

Average rating

5.0