All reviews

Rating Breakdown

  • 5
    92% (2,012 ratings)
  • 4
    4% (95 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2018

So far I love this app and I like the support even more. Nicolas has been extremely patient with me and always replied promptly to my emails. It's black friday week and this app came to the rescue with very user friendly features. Thank you

Using app

27 days

Total reviews

6

Average rating

4.2

5 / 5 Share

Nov. 21, 2018

This app is really easy to use and gives us the option to offer our customers to redeem discount codes and freebies in one transaction. Just what we were looking for!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2018

The app is easy to use, and the support team is very responsive and helpful! This seems to be the best app if you need to boost your sales and conversions.

Using app

1 day

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 20, 2018

$30 ++ ? It is absolutely not worth the cost. Instructions are there, but it could be better as there are some code adjustments to do, it could take you a while to figure it all out. Also when I remove the main product from my basket, the customer can still get away with free gift by removing the main product. I truly hope it was my mistake (it has to be for that price), but yes, not working for me and not worth the struggle even though support is there. The design is poor looking to my taste. I uninstalled and still I had to go through many liquid files to remove manually files that weren't removed. I love the concept though, just need some major improvements for such a price. So far my recommendation is : don't even try it.

Store

ZADEKO

Using app

3 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 20, 2018

I use the app across many websites, it has helped increase sales and is very easy to use. Support staff are very helpful and quick to respond. Highly recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2018

This is the only app that allowed me to do what I needed to. Support is also top notch, helped me a lot.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2018

Great app that does exactly what it says. The support team, and especially Louis, is very responsive and incredibly helpful.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

Peter N, was a huge help at setting this app up. He went above and beyond. Great customer service. Love the app but it does not work with our free shipping option so it is not a good fit for us.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

Great Support Team in helping from A - Z on all aspects of this app. Would Highly recommend to others!

Store

FABBO

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

good interface - plus quick and responsive to helping me fix set up issues - would highly recommend!

Using app

About 1 year

Total reviews

9

Average rating

5.0

4 / 5 Share

Nov. 5, 2018

App appears to have certain customization issues, however with Peters help I was able to settle all those issues. FIND PETER

Store

Hawking

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 31, 2018

They were very quick and helpful with install as well as easy to use once installed! Great customer service.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

I have install this app for my merchant store which it is working well as what the app description. And really thanks for the support team which they doing the great job and solve our problem very fast.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

Thank you so much to Peter Nguyen. You made great support to solve the issue for me. It is the best customer experience even better than some big brand.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 29, 2018

DON'T DO IT!! I had to get a support person to update my liquid to get the app working. But during the set up and test process, some of my products ended up being listed for FREE! Luckily someone I knew spotted it and alerted me in time. The extra variants they added for the discounts were overriding the price. So lucky I was able to run around and delete what they'd done before anyone tried to buy something for nothing. Very very stressful experience. Would absolutely not recommend.

Using app

About 23 hours

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application and make sure that you will not face the listed issue again. Don't hesitate to get in touch with our team at [email protected], we will gladly take care of your needs.

3 / 5 Share

Oct. 28, 2018

Installation and overall support were quick. However, the app didn't function as well as I expected.

Using app

11 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 26, 2018

For order packing, we need every item to appear on the order sheet with a corresponding barcode, and needed a way to automatically add custom inserts and stickers to all of our shipments. This may not be the typical use-case scenario for the Free Gifts app, but it was a simple and highly recommended way to do it without paying for expensive custom programming. The app works just as we hoped, and the tech support from Secomapp has been great. 5 stars!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

This app has helped me make a lot of sales. The developer team was also very helpful in helping me change the theme and customize it to my store. Very happy with it thank you.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

It helped me a lot to make offers and it works great. I would like the design were more customizable, but that's all.

Using app

18 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 26, 2018

Best app out there for offering free gifts as it simply is the most versatile. Their support team is there to help you out whenever you need it, great service.

Using app

Almost 4 years

Total reviews

8

Average rating

4.8