All reviews

Rating Breakdown

  • 5
    96% (3,355 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 92% (3,233)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2024

App is great and Mina from support is also very helpful and quick to respond and resolve all our issues.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Great customer support

Using app

22 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

This tool is amazing. I am a novice, so I had to ask for support, and Mina was so quick to answer and so kind and helpful. She knew exactly how to set up what I wanted to set up. Highly recommend this app to anyone who wants to buy x get y.

Using app

31 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

The support team has been incredibly helpful! David from the support chat and Raw from the development team solved my issues with our discount codes and custom cart integration very quickly, and in time for our big Black Friday sale. I'm confident if any issues arise in the meantime, they'll be able to help. Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

I just downloaded this APP today and my god not only the app but the customer service chat is beyond exceptional. In 2 min I was assisted by David and then Anne and they both resolved my issues literally right away. And the great thing about this is, if there is any custom coding work that needs to be done to make sure the app features work on your theme, they will have they Dev team code it in just a few hours and have you straight. Highly recommend. The support team is great. Thank You David and Anne.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

The app perfectly works for Gift with purchase promotions, the support team is very active and respond to our queries immediately. For any fix or customization the team get our requirements and completes them within hours.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Super fast and helpful responses! Thanks team!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Anne is very responsive and helpful - wish all customer service was this good!!

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Love the seamless integration and quick setup. Mina from the support team is quick to respond and always available.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Anne and Louis from the support team is incredibly dedicated. They provide near real-time assistance and continuously help with customization. It's clear they genuinely care about their service.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 25, 2024

Daniel on the Support team has been an amazing help during this Black Friday/Cyber Monday season. We have multiple gifts and offers running simultaneously and he has been instrumental in helping me troubleshoot offer issues and setup. The team is incredibly quick to respond in general and offers clear communication. The app itself is good. There are a few things I wish were different: 1) the creation of a duplicate gift sku that is created by the app once an offer is activated. This creates a bit of double work when setting up and testing the promo rules. Additionally it creates a weird blank spot at the bottom of the collection page for each gift you create. Not super ideal.

Store

Cos Bar

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 25, 2024

Chat support was super fast and very helpful!! Would recommend

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Great app and support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Anne was AMAZING! Helped me with all my questions and set up. Great service

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 24, 2024

Bedste gave app vi har brugt, og deres kundeservice er i verdensklasse og hjælper på kort tid, selv de sene timer i weekenden.

Using app

About 1 month

Total reviews

8

Average rating

4.0

5 / 5 Share

Nov. 24, 2024

Great support from Anne! Lots of help on setting it up and super kind

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

anne was great , thanks a lot

Using app

About 3 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 24, 2024

Ann was a really great help for using this app, patient and ultimate in resolving and fascilitating the porcesses.

Store

SKINES

Using app

10 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 24, 2024

Incredible support! I was having issues with the offer showing in my cart and the support team was able to find a dev within mins to help fix the issue. Highly impressed by the team!

Using app

10 days

Total reviews

2

Average rating

5.0