All reviews

Rating Breakdown

  • 5
    96% (3,355 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 92% (3,233)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 22, 2024

Absolutely amazing support they help making any offer you need been using this app for over a year and they respond in 1 minute every time! THE BEST OF THE BEST you need them for your offers conversion rate doubled always!

Using app

14 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 22, 2024

Was looking for an app that would allow us to do free gifts with purchase and have it automatically add to cart. On the plus side it also has the bundles feature. Mostly easy to use. Whenever we've had questions they are super quick to help and fix anything. The only thing we didn't love about this app was there was how the pop up functioned for us, didn't have quite the customization we would have liked, but overall very easy to work with app. Works on POS too which is a huge plus.

Using app

23 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 22, 2024

The BOGOS support team is super helpful and informative. They have been an excellent help in setting up campaigns. In particular, AMY helped us set up the campaign at BlackFriday season with great dedication and speed!

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 25, 2024

They resolved my issues. It is working as expected

Using app

26 days

Total reviews

3

Average rating

2.3

Developer Reply

Hi Yummicandle, We’re sorry to hear about your experience. Our Tech Lead has emailed you regarding your concerns and hopes to assist further. We are looking forward to receiving your response soon! Regards, Richard Customer Success Manager at BOGOS

5 / 5 Share

Nov. 22, 2024

Amazing App, customer service was top notch too. Highly recommend for anyone who wants to have free items added to their carts!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Fast service and provided solutions to the problem. Very happy how it went.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

The BOGOS app support team is amazing. Anne & Brian has been extremely helpful making sure everything is on top with my offers. Everything from small technical fixes to layout optimizations — they're there, promptly!

Store

Birdie

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

I would recommend this app! Makes it easy to add two codes.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Unreal customer service: Fixed my optimization instantly with live chat support.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Their customer support is incredible! Super excited to launch our first free gift when you spend over campaign.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

LIMO was super helpful and got us the changes we needed in a fast and efficient way. Thank You!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Using app

About 6 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 21, 2024

We’ve used a variety of apps for our store to handle discounts, locked pages, upsells, and more, but this one is hands down the best we’ve ever tried. The support team is absolutely incredible—responses are almost instant, and even on their off days, the wait time is no longer than what you’d expect from any other app company. Mina was especially helpful, promptly answering all our questions and troubleshooting issues. The app itself is highly customizable and offers an impressive range of features for creating and tailoring discounts exactly to your needs. One downside is the app doesn't show saving, David and Daniel said they could code to show the amount they save, but than came back a day later and told us they could not do that in the app, which was a little disappointing. But the customer service is amazing and I still Highly recommend!

Using app

4 days

Total reviews

6

Average rating

4.2

5 / 5 Share

Nov. 21, 2024

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Great support!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Thank you Daniel for your assistance! amazing app

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2025

BOGOS is always there to lend a hand at a moments notice. Some of the best customer service I have ever experience!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Big thanks to BOGOS support team who always help me to find and solve the issue i experience so far when creating the offers. Especially big thanks to Mina who patiently help me to check the issue and tried to access to my store, check and finding the root cause and help to provide solution. She has good explanation and give the instruction to me to reproduce the steps and now the issue is sorted out. She is really really good!! Looking forward to reach her again if i have any question/concern

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Mina hat mir super weitergeholfen. Insgesamt eine coole App, aber wenn man sie kombinieren will mit Rabatten etc, dann kann das schon ein bisschen Geduld in Anspruch nehmen. Aber der Support ist super

Using app

About 1 year

Total reviews

3

Average rating

5.0