All reviews

Rating Breakdown

  • 5
    92% (2,017 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Jan. 5, 2018

These guys are great, we had an issue with using recharge subscription app and they use hidden products for the way they work and Secomapp could not work with them. I expressed my concern and in 4 days they made a fix that we suggested, thats service. They really stand behind there app and customer service is spot on.

Using app

27 days

Total reviews

6

Average rating

4.3

5 / 5 Share

May 27, 2021

The support is fantastic and Brian and Trix have personally worked with us to style the free gifts app in the cart to match our theme, and support on other questions. This support wasn't charged and I am very impressed with his responsiveness. Every time we've had a question or a query a member of the team has helped us out very quickly. Great app and does the job it is designed to very well.

Using app

About 5 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 5, 2018

HUGE! disappointment. After installing it this app creates duplicates of your variations. I wouldn't have any problem with that since I was assuming that uninstalling it would change everything how it was before. Wrong...It leaves all the products 100% or 50%. Thanks to it we lost $695. Very, very disappointing. Stay away!

Using app

12 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 3, 2018

good service, nice prople helped me very fast!!

Using app

10 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 31, 2017

***WARNING!!! THIS APP WILL SERIOUSLY MESS UP YOUR STORE - INSTALL AT YOUR OWN RISK *** in addition to making quite a lot of changes to your theme files, this app will also creates and duplicates ALL your VARIATIONS!!! Yes, for every product!! And then when you uninstall it - it leaves all that mess behind!!! I don't know how in the world these guys are allowed to have any apps on Shopify!! It took me almost 3 hours to reverse all the changes and I did using a backup of my theme. I'd be seriously screwed if not for this backup. *** STAY AWAY ***

Using app

17 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry for a bad experience you have with our app. For our application working, we need to create those clone product variants. Liquid update to your theme is strictly required for this app to work (for hiding those variants from your store's front-end). It would be better if you let us help. The clone variants will be removed if you remove all your rules before uninstalling and most of our merchants are happy with this solution. I'm sorry again about the problem with your store, please send me an email at [email protected] if you need further help.

5 / 5 Share

Dec. 30, 2017

The app needs to be chosen for your successful store.

Using app

About 2 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 29, 2017

This app messed up our store twice. There are a lot of options but each option we wanted to add caused problems. This app asks for extensive help from the developer and a lot of things went wrong in our case. It took a lot of emailing to get things sorted out. The installation took quite some time and some last minute stress the evening before Black Friday. After they installed this app, the featured image of our products was replaced by the second picture in our product pages which is the backside of our products. The support is quite okay though.

Using app

About 1 month

Total reviews

8

Average rating

4.1

Developer Reply

We're sorry your experience with our app was not up to the mark. We'll try harder to match your expectations.

5 / 5 Share

Jan. 5, 2018

Really love the app, i've tried many other apps and they didn't offer the features that i needed, Free Gifts app has all of the features for any kind of offer. It will add and remove a product from the cart automatically when the conditions are met. Great support, fast responce. And they installed all of the offers that i needed for me. Highly recommend!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2017

The app is really easy to use, it totally encourage our customer the make the extra mile and add some more product only for a free gift. The team is great also, they are really helpful and quick to fix or explain anything related to the app. Great job guys!

Store

Retroce

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2017

Lovely app - looks really good and clean, has many options when it comes to giveaways and works well too. Dev team is on top of everything and ready to assist.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2017

Great app - super friendly/helpful staff.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2017

good app. i use app and happy because it verry much

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Limo was so helpful in getting a free sample promotion set up for us! We have been using this app for years and are always impressed by the customer service! Mahalo!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2017

Use the increase in conversion is very good, support enthusiasm. Good!!!!!

Store

Tiigeer

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2017

Easy to use. Quick installation from their customer support. <3

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2017

This app is great and excellent customer service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2017

Best app i used! best support!

Store

Cdcase

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2017

Great app for free gifts. simple and easy, and good support

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2017

Great app and very responsive support!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2017

We've used this app several times to offer our customers free gifts with a qualifying purchase. The app works as described. Nothing but a positive experience. Support team never lets you down.

Using app

4 months

Total reviews

2

Average rating

5.0