All reviews

Rating Breakdown

  • 5
    92% (2,017 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Dec. 12, 2017

Great team , great app, thanks for supporting .. lovely app

Using app

12 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 11, 2017

Works very well and has the ability to include Gift Cards as a free "gift". Just remember to hit the "apply" button after creating new gifts/deals.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2017

I would definitely recommend it to a friend. The attention they give to your business is great and they want to make sure they set up everything correctly to your liking. It would be nice to have a chat service where we can work a little more quickly but overall I am very satisfied.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2017

Free Gifts offered what multiple others could not and the support has been excellent. We were running a promotion and had tried several different apps and none of them could make it work. Within hours, we had a new customer using a promotion set up through Free Gifts. So glad we found this one, thanks!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2017

Good app and nice support Recommend this app.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2017

Works perfectly as intended and better than many, many other, more expensive apps we've tried. Keep up the great work! :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2017

Easy to use. Quick installation from their customer support.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 5, 2017

It gets the job done and the support is great.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2019

The Free Gifts app was a huge driver of our holiday success with how it allowed us to execute on our gift with purchase strategy. Love the app. Very effective. Thank you **update 2019- We updated our theme and now the app looks completely seamless. Worth every penny. Also customer service is super helpful and fast.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2017

Excellent app! Works well for situations when you want to give gifts on special occasions.

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 28, 2017

The support is great despite the major time difference. They set up a test deal and got me all set up for my sale this coming Friday! Halfpintnaturals.com

Using app

7 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 4, 2018

works well with my other apps. does what it says! Great customer service! Thank you guys!

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 24, 2017

I have to say I have been pretty blown away with the level of customer support on this app, and the amount of customisation / control that is possible. Nicolas, John and the team have offered me pretty much 24/7 support over the last few days in setting the app up on my two shopify stores, in the run up to Black Friday. I've been able to create a buy-one-get-one-free offer that tracks with my store's inventory, handles multiple variations on those products with ease, and maxes out at three free products per customer. Every time I've thought 'Oh I wish I could make the app do X or Y' I've found a button in the settings that allows me to control it. Very happy indeed.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2017

Awsome to get discount and gift

Store

Fanmv

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2017

THE BEST APP FOR FREE GIFTS!! Great customer service, they install everything you need and modify the code for you in just a few hours, they help you with everything. The gifts appear in the cart and you select the items and rules. Works perfectly!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

Super quick response to questions and they helped me with every request I had. You wont get better customer support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 22, 2017

***Update*** Just when you thought it couldn't get any worse... After 3 days of this app throwing errors and giving away free products, bum code being installed multiple times, generally destroying our store and us banging our heads against their support staff in vain attempts to get get thing fixed we told Secomapp to uninstall CAREFULLY. Guess what - they screwed that up too!! - we are now getting liquid errors and our store is broken. Save your Sanity, save your business DO NOT GO NEAR THIS COMPANY they are cowboys. Astounded that companies like this get to provide apps for businesses that are actually trading. Shopify, you need to vet your App suppliers much better. ** UPDATE* OMG Developer was sent screen shots of issues for the 7th time - yes, 7th time - still no joy, unbelievable. About to stick head in oven. DO NOT Install this APP! Experience has been an absolute nightmare, communications with the developer have been repeated 5 times now and still the app is not working correctly. After spending days tying to get this up and working correctly the developer left a test free gift on last night - my customers bought heaps of free product presented buy the faulty app. Still not fixed and our store is showing free variants still. During install (the second time) poor / broken code saw our store throwing random pricing errors for a day. Questions the developer multiple times and still do not have an answer. Our in house developer has been mopping up after this app for two days Communication is a nightmare The repeated back and forth is unbelievable - I am loosing the will to live. Do no touch this app with a barge pole.

Using app

6 days

Total reviews

25

Average rating

3.9

Developer Reply

Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application. Please don't hesitate to get in touch with our team at [email protected], we will gladly take care of your needs.

5 / 5 Share

Nov. 21, 2017

Love this app! Just what I was looking for! The only thing I've learned is not to have too many sales running at once. They overlap each other. For example-buy 3 shirts get 1 shirt free and buy 1 ring get 1 ring free:when you click on the ring it will say "buy 3 get one free". But simple solution-one sale at a time.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

These guys are very responsive and are great at assisting you with your site's individual needs!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Really Nice, The customer service is amazing, Brian Lee was my operator and he helped us in any aspect, really fast and professional I really recommend this extension

Using app

Over 2 years

Total reviews

1

Average rating

5.0