BOGOS.io Free Gift Buy X Get Y
BOGOS: Free Gift With Purchase, BOGO, Discounts, and Bundles
Rating
4.9
feedback
2,190
chart
#182
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Nov. 20, 2017
So they add another promotion code on the cart to input the code and then there is ANOTHER one at checkout both do not accept the same discounts only one works for secomapp and one works for shopify. It is very confusing for customers to have two places to put promotions. It doesn't work easily. The people working in their customer service are rude and foreign. The customer service does not get back to you quickly. All this app did for me was cause me a huge headache. Save yourself the headache and get an app that actually works and is recommended by shopify! I called and spoke to a shopify rep and he recommended automatic discount app and it works with shopify so you don't have two different promotion codes in two different pages.
Sorry for your unhappy experiences. We have removed the promotion box from the app to avoid any confusion for customers. Our working time is from 8.30 am -6 pm, from Mon- Sat Noon (GMT +7). All mail requests sent within the time period will be checked and responded ASAP. Thank you!
Nov. 21, 2017
Secomapp's support team are the most helpful and fantastic team! They responded to all our queries promptly and assisted us through all the steps of set up. The best part is we are now using the Free Gift app on both our stores and it works perfectly and is very easy to use! I would highly recommend the Free Gift app to anyone!
Nov. 22, 2018
Easily the best support I've ever experienced from a company. They helped get everything just as we wanted. Would definitely recommend.
Nov. 10, 2017
really helpful staff and awesome app if you're giving away free gifts! not to mention its free too :D
Oct. 30, 2017
The app is the only one that allows you to have full control on the display of the free gifts on product pages and seamlessly add to basket dependent on whatever conditions of purchase you set. Support and modification since to tweak the app has been quick, professional and successful. Recommend!
Nov. 12, 2020
Our customers love free gifts and we love the UX of the cart when the gift shows up. It looks very good! Update (11/11/20): the developers have been so helpful! we recently installed a slide-cart app that didn't initially "play nice" with this app, but the developers worked together to get them to integrate! So impressed with their service!
Oct. 18, 2017
Great app! we have been using on our store and it gives us great flexibility with the promotions we wish to run. Support has been incredible, always helping with any questions we have and ensuring our promo runs smoothly.
April 22, 2019
This is a great app. I really like how it works on our website - doesn't detract from shopping and makes the free gift very obvious. The user never has to question what they're getting. The tech support has been very helpful as well. We used over Cyber Monday and again for a promotion this January. Will definitely use again in the future! Update April, 2019 - We keep on coming back to this app. It works seamlessly - user does not need to use promo code. Just set up your conditions and the free gift shows up in the cart. Great app!
Oct. 14, 2017
Works okay, kind of limited features and you need their tech support to help adjust the settings for things that should be built in and easy to adjust. However it might be the best current app of it's kind...
Oct. 5, 2017
The developers have been terrible. They pulled my most important item from my site and were completely incapable of getting this app to function properly on my website. They spent over a week leading me on that they could fix this and my item is still not on my site. Be careful with them. you never know what you will get and giving them access to your site opens you up to their mistakes.
Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application to run properly on your site. Please don't hesitate to get in touch with our team at [email protected], we will gladly take care of your needs.
Oct. 2, 2017
I signed up for a free trial, and tried a small gift with purchase promotion. The app stopped working after a few hours of my sending out an email campaign, coincidentally, after installing the app, we received several phone calls that our website was not working, and when I contacted support, there was no response. Needless to say, we deleted the app and will not be continuing.
Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application. Please don't hesitate to get in touch with our team at [email protected], we will gladly take care of your needs.
Sept. 29, 2017
I have rarely found an app that does exactly what I need it to, but Free Gifts has been my easiest install yet. I had put two apps into motion at the same time, and Free Gifts was installed by their support team, had answered two of my emails and the app is up and running with my needed setup in less than 36 hours. The other app hasn't even responded with the theme install yet. If you are debating, install this app, take it for a test run and you'll be impressed that it's fully up and running long before the trial period is over. Great support, app works exactly as advertised.
Oct. 11, 2017
The app is really good, and does everything we need for our store. But the best is the support. The support team helped us install the app correctly, and they've responded quickly to every question and request we've had. I only wished that there was a way not to accumulate gifts and discounts codes, but apparently Shopify doesn't let third party apps manage the discount codes... Other that that, it's perfect!
July 31, 2018
Great support and awesome apps! Tried many other same apps before, it's either slow response from the developer or complicated or not functioning. This app works so far and strongly recommend!
Sept. 6, 2017
The staff helped me install it. This was very useful and saved me a lot of time