Frequently Bought Together CBB

Hello Loren Kadi Team, We truly appreciate you taking the time to share your thoughts with us—it means a lot to our team to hear directly from our merchants. Thank you for being open about your experience and for helping us understand how we can do better. Just to clarify, our Frequently Bought Together app is currently designed to work exclusively on product pages. If you're looking for a solution that can display recommendations on both the product page and the cart page, you might find our Also Bought app a great fit. You can explore it here: https://apps.shopify.com/also-bought We’re always eager to hear suggestions like yours, and we’ve made sure to pass your feedback along to our Development Team for consideration. We also reached out via email and would love to hear more about your experience. If you’re open to it, feel free to reply anytime—our team would be more than happy to assist, answer questions, or explore options that might better suit your needs. We’re here for you whenever you need us, with support available almost 24/7 via email and chat. Looking forward to connecting with you! Warm regards, Code Black Belts Support Team

Hello Goode Rider Team, Thank you so much for sharing your feedback about the app. We truly value your input — it helps us improve and ensures we can provide the best experience for our merchants. We’re genuinely sorry to hear that the app configuration didn’t go as smoothly as you expected. That’s not the experience we want anyone to have, and we’d love the chance to make things right. From reviewing our records, we noticed your email earlier regarding irrelevant products appearing in your bundles. The good news is that this can be adjusted quickly through the app’s recommendation settings. If you’re open to it, we’d be thrilled to guide you through the process and help remove any irrelevant products, ensuring that only the items you want are displayed to your customers. Our app offers four versatile recommendation options, giving you full control over which products appear in your bundles. You can choose to feature items that are frequently bought together based on your sales history, highlight your most popular products across your catalog, or even manually select recommendations for each individual product. We’ll guide you through the setup so your product bundles look and perform exactly the way you want them to. We’d also be happy to schedule a quick call to walk you through the setup step by step. Sometimes seeing the settings live makes it much easier to understand and customize. Just let us know a convenient time and your preferred contact method, and we’ll make it happen. We’re committed to ensuring your store benefits fully from the app, and we want you to feel confident and satisfied with how it’s set up. Your success is our priority, and we never want any of our merchants to feel frustrated or disappointed. If you give us another chance, we’ll make sure everything is perfectly configured so your bundles and recommendations deliver the right products to your customers every time. Feel free to respond to any of our emails or reach us directly at [email protected] Thank you again for your time and patience. We genuinely look forward to helping you get the most out of the app and seeing your store succeed! Warm Regards, Code Black Belts Support Team