Frequently Bought Together CBB
Frequently Bought Together
Rating
4.9
feedback
2,493
chart
#431
All reviews
Rating Breakdown
Review RSS Feed
Jan. 15, 2025
I used this company for years, traded it in for an "upgraded" more expensive app. Back with them again. The customer support and price tag are what brought me back. Great support!
Jan. 14, 2025
I could not be more satisfied with this app. Customer support is very helpful and understanding. The app does what it's supposed to, is easy to manage, and quick customer service! 10/10
Jan. 14, 2025
The customer service was excellent! Very attentive and quickly resolved my issue. Thanks to Deepika K, who is a great service person!
Jan. 8, 2025
The app is easy to install and friend use. Customer support is very responsive and quick.
Jan. 7, 2025
Jennesca was so helpful! I needed help with where the location of where the app was showing on my store and she fixed it within 2 minutes. They are very helpful and fast. I would highly recommend, especially because they have a fast working service team!
Jan. 7, 2025
Not as easy as I hope to set up
Hi Believe Inspire Beauty Team, Thank you for the feedback and we appreciate you sharing your experience with our app. We take feedback seriously and we are committed to resolving any issues you may have. We have a Team dedicated to assisting you with the app setup or its configuration. Just so you'd know we can be reached via chat or email and we can even arrange a call or meeting should you need assistance with anything. I'm afraid we did not find any history or conversation that you have reached out to our Support Team. We would have loved to assist you and guide you every step of the way, making sure you have a seamless experience with our app. By the way, I've noticed that you have the app currently disabled from your theme/store so if you are wondering why the app widget isn't displaying on your product pages, this is the reason behind it. If you want to see the app in action, feel free to enable it on your currently published theme. You can do that by going to Online Store > Themes > Customize > from App Embeds looking for Frequently Bought Together and enabling it: https://bitly.cx/hF0gb I hope you can respond to any of our emails or if you find the need to discuss this over the phone, just provide us with the best number to reach you and a preferred date and time and we will make sure to accommodate your request. We look forward to hearing from you and we hope you've had an amazing day! Take care and hope to connect with you soon! Code Black Belt's Support Team
Jan. 2, 2025
Dec. 30, 2024
The support is really quick and efficient to resolve any issue you could have. Highly recommend.
Dec. 28, 2024
First-class service! I've only just installed it (which was very easy) but needed some tweaks and it was done with zero effort from my side in minutes. I have a lot of apps installed and have had to raise a few tickets but the speed at which this was dealt with was simply outstanding! Thank you Andres
Dec. 27, 2024
Je ne peux pas noter parce que je n'ai tous simplement pas utilisé
Hello Rosita Amaranthe Team, We appreciate your feedback regarding our Frequently Bought Together app, however, we can see that you have been using our app and it has been enabled on your store: http://bit.ly/4gTToy7 - we can see it working properly as well. Is it possible that you may have confused us with another app? Anyway - we are more than happy to assist you with any concerns you may have, so feel free to respond to any of our emails or email us directly at support@codeblackbelt.com We have support available 24/7 and we are here to help you in any way we can. Thank you and I hope you are enjoying the holidays! Hoping to connect with you soon. Code Black Belt's Support Team
Dec. 20, 2024
Used this app before and it is so easy to set up and use and the second I need help or have a question they jump right into chat and help. I highly recommend this app!
Dec. 19, 2024
Hi The plugin shows 404 in Shopify, what is the problem? The combined purchase component is missing in the front end.
Hi Lakora Home Team, We appreciate sharing your feedback and we are very sorry to hear about what happened. There was a server outage that lasted for 20 minutes and we did our best to get everything back up and running as soon as possible. You reached out to us at the time, and we immediately advised of the situation. When our servers were back up and running - we reached out to you to let you know that the issue had been resolved, however, we never got any response. We aim to provide the best possible support to our valued customers and turn this experience around so we hope you can respond to any of our emails so we can sort this out. We understand how important our app is to your store, in fact, looking at the app's statistics it is doing very well in helping with your sales conversion and this is something we want to continue helping you out with through our app. Hoping to connect with you soon! Advanced happy holidays and I hope you have an amazing day! Code Black Belt's Support Team
Dec. 13, 2024
Easy to use and very helpful app. We have also been getting great and speedy help from the service team when needed. Appreciate their help and can recommend this app for bundle sales!
Dec. 12, 2024
Excelente! He tenido un pequeño problema y Andrés lo ha resuelto en cuestión de minutos. Muy buena app, cumple con su función.
Dec. 11, 2024
Great app and so simple to use. Needed some changes and the team helped us make the changes. Really happy with the app.
Dec. 10, 2024
This app has been a great addition to my shop! I recently changed themes and had some issues with the placement of the widget on my product pages. I sent an email and received an IMMEDIATE reply and assistance. Thank you for a great app and great customer service!