Frequently Bought Together CBB

Hello Elixir Health & Wellbeing Team, Thank you for your feedback—I’m sorry to hear that the app didn’t work as expected on your end. The spike in bot activity you mentioned isn’t something we typically see, so it would be really helpful to understand how that was measured on your end. If you’re able to share the reports, tools, or any specific observations, we'd be more than happy to investigate further. Since the app has already been removed, we weren’t able to review how it was behaving on your store or check if any configuration adjustments could have improved the results. We’ve also checked our previous chat and email history and didn’t find any concerns raised by your team during that time, so we’re really hoping to get the chance to work on this with you directly and better understand what may have led to the experience you had. Our team has been trying to reach out to you to closely assist with this matter, so please feel free to reply to any of our emails anytime or contact us directly at [email protected]. We’re available 24/7 via email or chat, and if you’d prefer to discuss this over a phone call, just let us know—we’ll be happy to accommodate you in whatever way works best. Geniunely hoping to hear from you soon! Warm Regards, Code Black Belts Support Team