Gameball: Loyalty, Points, VIP
Gameball: Loyalty & Rewards Program
Rating
4.8
feedback
235
chart
#1,377
All reviews
Rating Breakdown
June 23, 2020
I looked at ALLLL the loyalty programs available on Shopify and this one was one of the only ones with immediate chat...when you need help. Most of them required an email with a two day response time. Omar personally contacted me when he saw that I needed help and stayed with me until I felt confident in my decisions on how to calculate the rewards...giving wonderful explanations and helpful advice. Highly recommend!
June 18, 2020
We've tested them all and this is by far the best class Loyalty and Rewards app on the app store (and anywhere else for that matter!) ++++++++++++++++++++++++++ Here are the top 3 reasons why we give this app 5 stars. We would have given more if we could.... 1. It's awesome. The front end player profile widget is well thought out, engaging and packs a tonne of user functionality into a simple slide-out UI. 2. Great leadership and tech support behind the app to help and assist you to succeed when getting your Gameplan up and running!!! 3. Superb backend control, giving you the full creative freedom to design and configure a tiered-based rewards and loyalty program that will help you achieve the goal of every business - more sales! ++++++++++++++++++++++++++ Whatever your goal and the objectives you have for looking to implement a loyalty and rewards program, this app has got you covered. The team behind it are on a mission to help you boost your engagement with your existing and new prospect customers resulting in more conversions and ultimately more sales!! Given Gameball's approach to opening their core rewards engine via their API, you are able to trigger rewards for literally any event you can image, for example, you could create a challenge for your users to video themselves hopping on one foot and upload it to your store, set this upload as an event in gameball and trigger a challenge to reward people as they upload. (Ok, so this is a silly challenge but you get the idea! Flexibility). A more sensible challenge may be to focus your users on your blog as that's an important part of your business model, your covered.... set an event that triggers a "blog_visits" challenge in gameball that rewards each customer for every 5, 10, 20 or even single visit your blog? If your market demographic is more straight-laced than our young and youthful target customers then you can implement a more traditional corporate loyalty and rewards program just like those you find running in national retailers and you may wish to segment your customers with a traditional bronze, silver, gold status for example. Again, whatever your requirement, you can get there with this app. For us, we're heavily gamifying our customer experience. There are lots of ready-baked challenges and events integrated with Shopify that will get your loyalty and rewards program up and running in no time such as signup, orders, referrals and many more. For the more advanced requirements that you may dream up..... DO NOT FEAR THE WORD API. Embrace it, learn the basic concepts and get creative !!! If you've not got programming experience, Gameball's help and tech docs are awesome, so you can simply educate yourself enough to be able to engage a dev freelancer or Shopify expert to program the trigger events on your site, it will be cheap as you will have already learnt how simple it is you just need it coded. The benefits are huge and the possibilities are limited only by your imagination and are endless. Sooo, get.... Your Gameface on; The Gameball app plugged in, and get; Your Gameplan locked in and launched! Tweak it, enhance it, add to it, just keep it fun and exciting for your customers and your business will be the one that is rewarded for installing this app!! Make it happen & enjoy growing your customer base! HAPPY GAMEIFYING :-)
ًWow, we are so happy that you are enjoying our app that much!! Thanks for your feedback!
June 11, 2020
Excellent app for gamified loyalty programmes- also excellent customer service which solves any queries really quickly- would recommend!
We are so happy that you are enjoying our app! :) Thanks for your feedback!
June 9, 2020
Gameball is by far the best app out there for a Loyalty Program, in my opinion. It helps me to engage my customers in a fun way while rewarding them in the process. This app is very straightforward and very easy to integrate. Aside from this app, the support that I had received from Gameball was exceptional. Ahmed was very patient with me, explaining everything in detail so that I can better understand how to execute Gameball on my website. I would definitely recommend this app to anyone who is looking to elevate their brand experience.
We are so happy that you are enjoying our app! :) Thanks for your feedback!
May 14, 2020
I love where this app is going and the customer support from Omar was outstanding. I feel the pricing is a little top heavy and some features should be accessible in lower tiers like missions and campaigns.
Thanks for your review! We are always happy to support. Your feedback will be taken in consideration. We take feedback too seriously :)
April 7, 2020
If you're looking to gamify your store, this is the app to do it. It's actively updated with new features being added frequently, and is a great balance of simple and fully featured. The front end widget is lovely. Plus customer support has been super responsive and worked out any kinks I had along the way. When they added POS integration and started rolling out newsletter and review integrations I was all in. I've tried very nearly all of the reward system apps on Shopify, but none of them quite did what I wanted them to at the price points I could fit into my budget until this one popped up. Definitely worth it!
We are so happy that you are enjoying our app! :) Thanks for your feedback!
March 25, 2020
Easy to configure in your shop. I had a problem with the amount of points and used the chat function integrated in the app, they responded and helped me! Turns out it was a misunderstanding on my part. Though, I do suggest using this app!
We are so happy that you are enjoying our app! :) Thanks for your feedback!
Feb. 16, 2020
Stop grappling with which rewards app to install and get Gameball! It takes gamification to the next level, with fun challenges, badges and points for customers to earn toward discounts. It still has referrals and all the usual stuff, but lots more. Support team is amazingly responsive and happy to jump on a call with you to help build out the program to suit your brand. The interface is super easy to use and understand, and you can build your own challenges from scratch, modify and customise everything to suit your brand. Can’t recommend them highly enough, and it’s only a matter of time before they become a top contender in the rewards and loyalty space. Fantastic App.
We are so happy that you are enjoying our app! :) Thanks for your feedback!
Jan. 8, 2020
Une application que je cherchais et finalement j'ai trouvé tout ce dont j'avais besoin pour développer les ventes pour moi ainsi que le personnel et les services et les réponses aux messages instantanés, et un merci spécial à Omar
Nous sommes tellement heureux que vous appréciez notre application. Merci pour vos commentaires! :)
Jan. 2, 2020
The flexibility of how customers can earn points has been amazing! It's exactly what I have been looking for and can't wait to explore ranks and more dynamic challenges such as buying x of brand (requested feature). The support you get is second to none and they are more than happy to take on any constuctive feedback. We have been using this for a week so still finding our feet but so far our customers have loved it and having the ability to use every single point towards a discount has been a bonus.
We are so happy that you are enjoying our app! :) Thanks for your feedback!
Dec. 30, 2019
Looking for an app that would ad in some of the features and I was blown away at first by the style and look of the app and second by the support. I messaged them through the app and they responded instantly, helped me with the issues I had. Great bunch of guys, highly recommend the app and Gameball.
We are so happy you are enjoying our app! :) Thanks for your feedback!
April 20, 2022
Gameball is my favorite app on Shopify, many things make them the best loyalty app, the ease of the user experience since collecting points to redeeming the coupons, the people behind it are amazing and supportive all the time. KEEP GOING ♥️
We are so happy you are enjoying our app! :) Thanks for your feedback!
Dec. 20, 2019
Gameball app is one of a kind for us! It replaced literally 3 apps that we used to have. Having the referrals, the levels & challenges, the notifications, the reporting on this and more, all of this helped us with our user retention. I'm writing this review after I faced a small issue and the support responded instantly.
We are so happy you are enjoying our app! :) Thanks for your feedback!
Dec. 17, 2019
I used this app to create a loyalty game for my brand. I really like how simple it is to setup. It would be better if integrated with a mobile app or had mobile app features.
Hi! Thanks a lot for your review. Did you know that Gameball offers native Android and iOS integrations? If you have a mobile app, you can easily have Gameball features integrated in there. Please refer to our Developers Portal: https://docs.gameball.co Thanks for your insights, maybe we need to highlight this somewhere. We will get in touch with you about how to have Gameball in your mobile app.
Dec. 9, 2019
I wanted to be your first review! I really like how Gameball looks & feels. I think it's s the best in customers engaging that recently joined Shopify App Store. I am looking to witness it in top engaging apps, will keep using at and share the results with you, keep going gurus!
We are so happy you are enjoying our app! :) Thanks for your feedback!