All reviews

Rating Breakdown

  • 5
    93% (218 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (9 ratings)
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5 / 5 Share

June 23, 2020

I looked at ALLLL the loyalty programs available on Shopify and this one was one of the only ones with immediate chat...when you need help. Most of them required an email with a two day response time. Omar personally contacted me when he saw that I needed help and stayed with me until I felt confident in my decisions on how to calculate the rewards...giving wonderful explanations and helpful advice. Highly recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2020

We've tested them all and this is by far the best class Loyalty and Rewards app on the app store (and anywhere else for that matter!) ++++++++++++++++++++++++++ Here are the top 3 reasons why we give this app 5 stars. We would have given more if we could.... 1. It's awesome. The front end player profile widget is well thought out, engaging and packs a tonne of user functionality into a simple slide-out UI. 2. Great leadership and tech support behind the app to help and assist you to succeed when getting your Gameplan up and running!!! 3. Superb backend control, giving you the full creative freedom to design and configure a tiered-based rewards and loyalty program that will help you achieve the goal of every business - more sales! ++++++++++++++++++++++++++ Whatever your goal and the objectives you have for looking to implement a loyalty and rewards program, this app has got you covered. The team behind it are on a mission to help you boost your engagement with your existing and new prospect customers resulting in more conversions and ultimately more sales!! Given Gameball's approach to opening their core rewards engine via their API, you are able to trigger rewards for literally any event you can image, for example, you could create a challenge for your users to video themselves hopping on one foot and upload it to your store, set this upload as an event in gameball and trigger a challenge to reward people as they upload. (Ok, so this is a silly challenge but you get the idea! Flexibility). A more sensible challenge may be to focus your users on your blog as that's an important part of your business model, your covered.... set an event that triggers a "blog_visits" challenge in gameball that rewards each customer for every 5, 10, 20 or even single visit your blog? If your market demographic is more straight-laced than our young and youthful target customers then you can implement a more traditional corporate loyalty and rewards program just like those you find running in national retailers and you may wish to segment your customers with a traditional bronze, silver, gold status for example. Again, whatever your requirement, you can get there with this app. For us, we're heavily gamifying our customer experience. There are lots of ready-baked challenges and events integrated with Shopify that will get your loyalty and rewards program up and running in no time such as signup, orders, referrals and many more. For the more advanced requirements that you may dream up..... DO NOT FEAR THE WORD API. Embrace it, learn the basic concepts and get creative !!! If you've not got programming experience, Gameball's help and tech docs are awesome, so you can simply educate yourself enough to be able to engage a dev freelancer or Shopify expert to program the trigger events on your site, it will be cheap as you will have already learnt how simple it is you just need it coded. The benefits are huge and the possibilities are limited only by your imagination and are endless. Sooo, get.... Your Gameface on; The Gameball app plugged in, and get; Your Gameplan locked in and launched! Tweak it, enhance it, add to it, just keep it fun and exciting for your customers and your business will be the one that is rewarded for installing this app!! Make it happen & enjoy growing your customer base! HAPPY GAMEIFYING :-)

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

ًWow, we are so happy that you are enjoying our app that much!! Thanks for your feedback!

5 / 5 Share

June 11, 2020

Excellent app for gamified loyalty programmes- also excellent customer service which solves any queries really quickly- would recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy that you are enjoying our app! :) Thanks for your feedback!

5 / 5 Share

June 9, 2020

Gameball is by far the best app out there for a Loyalty Program, in my opinion. It helps me to engage my customers in a fun way while rewarding them in the process. This app is very straightforward and very easy to integrate. Aside from this app, the support that I had received from Gameball was exceptional. Ahmed was very patient with me, explaining everything in detail so that I can better understand how to execute Gameball on my website. I would definitely recommend this app to anyone who is looking to elevate their brand experience.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you are enjoying our app! :) Thanks for your feedback!

5 / 5 Share

May 14, 2020

I love where this app is going and the customer support from Omar was outstanding. I feel the pricing is a little top heavy and some features should be accessible in lower tiers like missions and campaigns.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! We are always happy to support. Your feedback will be taken in consideration. We take feedback too seriously :)

5 / 5 Share

April 7, 2020

If you're looking to gamify your store, this is the app to do it. It's actively updated with new features being added frequently, and is a great balance of simple and fully featured. The front end widget is lovely. Plus customer support has been super responsive and worked out any kinks I had along the way. When they added POS integration and started rolling out newsletter and review integrations I was all in. I've tried very nearly all of the reward system apps on Shopify, but none of them quite did what I wanted them to at the price points I could fit into my budget until this one popped up. Definitely worth it!

Using app

3 months

Total reviews

7

Average rating

4.9

Developer Reply

We are so happy that you are enjoying our app! :) Thanks for your feedback!

5 / 5 Share

March 25, 2020

Easy to configure in your shop. I had a problem with the amount of points and used the chat function integrated in the app, they responded and helped me! Turns out it was a misunderstanding on my part. Though, I do suggest using this app!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you are enjoying our app! :) Thanks for your feedback!

5 / 5 Share

Feb. 16, 2020

Stop grappling with which rewards app to install and get Gameball! It takes gamification to the next level, with fun challenges, badges and points for customers to earn toward discounts. It still has referrals and all the usual stuff, but lots more. Support team is amazingly responsive and happy to jump on a call with you to help build out the program to suit your brand. The interface is super easy to use and understand, and you can build your own challenges from scratch, modify and customise everything to suit your brand. Can’t recommend them highly enough, and it’s only a matter of time before they become a top contender in the rewards and loyalty space. Fantastic App.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

We are so happy that you are enjoying our app! :) Thanks for your feedback!

5 / 5 Share

Jan. 8, 2020

Une application que je cherchais et finalement j'ai trouvé tout ce dont j'avais besoin pour développer les ventes pour moi ainsi que le personnel et les services et les réponses aux messages instantanés, et un merci spécial à Omar

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Nous sommes tellement heureux que vous appréciez notre application. Merci pour vos commentaires! :)

5 / 5 Share

Jan. 2, 2020

The flexibility of how customers can earn points has been amazing! It's exactly what I have been looking for and can't wait to explore ranks and more dynamic challenges such as buying x of brand (requested feature). The support you get is second to none and they are more than happy to take on any constuctive feedback. We have been using this for a week so still finding our feet but so far our customers have loved it and having the ability to use every single point towards a discount has been a bonus.

Using app

11 months

Total reviews

2

Average rating

4.0

Developer Reply

We are so happy that you are enjoying our app! :) Thanks for your feedback!

5 / 5 Share

Dec. 30, 2019

Looking for an app that would ad in some of the features and I was blown away at first by the style and look of the app and second by the support. I messaged them through the app and they responded instantly, helped me with the issues I had. Great bunch of guys, highly recommend the app and Gameball.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app! :) Thanks for your feedback!

5 / 5 Share

April 20, 2022

Gameball is my favorite app on Shopify, many things make them the best loyalty app, the ease of the user experience since collecting points to redeeming the coupons, the people behind it are amazing and supportive all the time. KEEP GOING ♥️

Using app

12 months

Total reviews

8

Average rating

4.6

Developer Reply

We are so happy you are enjoying our app! :) Thanks for your feedback!

5 / 5 Share

Dec. 20, 2019

Gameball app is one of a kind for us! It replaced literally 3 apps that we used to have. Having the referrals, the levels & challenges, the notifications, the reporting on this and more, all of this helped us with our user retention. I'm writing this review after I faced a small issue and the support responded instantly.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app! :) Thanks for your feedback!

4 / 5 Share

Dec. 17, 2019

I used this app to create a loyalty game for my brand. I really like how simple it is to setup. It would be better if integrated with a mobile app or had mobile app features.

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi! Thanks a lot for your review. Did you know that Gameball offers native Android and iOS integrations? If you have a mobile app, you can easily have Gameball features integrated in there. Please refer to our Developers Portal: https://docs.gameball.co Thanks for your insights, maybe we need to highlight this somewhere. We will get in touch with you about how to have Gameball in your mobile app.

5 / 5 Share

Dec. 9, 2019

I wanted to be your first review! I really like how Gameball looks & feels. I think it's s the best in customers engaging that recently joined Shopify App Store. I am looking to witness it in top engaging apps, will keep using at and share the results with you, keep going gurus!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app! :) Thanks for your feedback!