Rating

5.0

feedback

1,674

Reviews

chart

#83

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    19%
  • Less than a month
    17%
  • Less than a year
    27%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, effectiveness in GDPR compliance, and exceptional customer support. Many users highlighted specific support team members like Zeus, Georgi, and John for their quick responses, patience, and technical knowledge. The app is described as essential for GDPR compliance, with a clear interface and seamless integration with Shopify stores. Users appreciated the personalized assistance they received, especially in complex setups, and felt confident in the app's ability to keep their stores legally compliant. Overall, the consensus is that Consentmo is a top-notch app with outstanding customer service.

Highlights

Positive customer support experience with specific team members like Zeus, Georgi, and John
Ease of use and effectiveness in GDPR compliance
Seamless integration with Shopify stores and clear interface
Personalized assistance in complex setups
Confidence in the app's ability to keep stores legally compliant

Rating Breakdown

  • 5
    97% (1,629 ratings)
  • 4
    2% (27 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 89% (1,484)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 1, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Great app - great price - great support 5 / 5

Using app

About 2 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 25, 2025

Zeus did a great job! Very nice Customer Service! Thank you.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

We opted for this app based on other users' rave reviews of their help desk/customer service, and I can confirm it's great. Everyone I chatted with (John in particular) knows the app inside and out, and their help is never the surface-level stuff you often get from Shopify apps. I hope they'll keep investing in the people who staff the help desk.

Using app

15 days

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more