Consentmo GDPR Compliance
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Five stars for Consentmo! The support agent, Georgi, stayed with me while I troubleshoot a complex page setup.
Thank you! Glad Georgi stuck with you and got that complex setup sorted.
great app
Thanks! Simple and to the point - we like it.
BE CAREFUL! i downloaded this app for consent. after i found out i couldnt translate to my prefered language - i deleted the app. since then my pixel tracking is completely off. and not by a few percantage but by more than 95% !! which means i cant track any events on my site. it might be from leftover code or something. it took me time to figure this out. and i had to pay 500$ for a proffetional to try and fix this issue. which he his now working on. this forced me to shut down all ads and my website, and i still dont know when and if its going to get fixed. this one mistake cost me thousands in lost revenue, plenty of hours of troubleshooting, and more $ on getting support. check twice before you download this app!!
Thanks for sharing your experience - we’re really sorry to hear how disruptive this was for your store. Just to clarify a few important points: Hebrew is supported as a banner language, and our app doesn’t leave any scripts or leftover code once it’s uninstalled. We also checked from our side and confirmed nothing from Consentmo is currently loading on your store. Pixel tracking on Shopify depends on user consent. If a consent banner isn’t active after removing an app, tracking can remain blocked - which may explain the drop you saw. We’ve already been in touch via support and would still really like to review this together, understand exactly what happened in your setup, and help get things back on track. We’ve also offered free time on our Plus plan and hands-on help if you’re open to it. Please reach out to us again - we’re here to help and happy to investigate this further. :)
All the cookie control you would ever need and fantastic support! Georgi is quick, pleasant and most importantly knows the product to get the answer as quickly as possible.
Thanks so much! Georgi will love reading this. Glad everything’s working exactly how you needed.
Appreciate the 5 stars! 🙌
great
Thanks! 😊 Glad it’s working well for you.
At first the reporting tool wasn't really meeting our needs but Consentmo worked hard with us to improve reporting to meet our need. Don't hesitate to contact them if you have any issues they are very responsible and eager to improve their product!
Hello there and thanks for the feedback. This does not sound like a typical behaviour of our app. It sounds like you ran into issues with exporting data - if you can share a bit more detail, we will be happy to look into it and help improve the experience. Please let us know : )
I needed assistance with the widget showing up! Georgi was most helpful!
Thanks! Glad Georgi could help get the widget showing properly.
Truly a pleasure, this is the best Shopify app I've worked with 100%
That’s a big compliment - thank you. Really glad you’ve had such a good experience.
Thanks so much! Happy to have you with us.
Joseph was super helpful in making sure my website is compliant! I did the audit and he helped me out so much!
Appreciate that! Glad Joseph could help with the audit and make sure everything’s compliant.
very helpful and polite
Thank you! Happy the support felt helpful and polite - that matters.
Quick and helpful customer service (from Zeus)! Everything works as it should
Thanks! Glad Zeus could help and that everything’s working as it should.
ottimo
Grazie mille! 🇮🇹
Good support from Zeus
Thanks! Zeus will appreciate that.
Merci à Georgi pour la rapidité et l'efficacité , super boulot !
Merci beaucoup ! 🙏 John will really appreciate this - glad his advice helped. Super happy to have you with us!
After testing a few different options, this is by far the most comprehensive, flexible solution.
Thanks so much! 🙌 Great to hear the flexibility and coverage stood out after trying other options.
Best way to get correct data and be compliant at the same time. Perfect customer support and special thanks to Georgi and Mariya. Great app!
Благодарим! 🇧🇬 We’re really glad Georgi and Mariya could help and that everything’s running smoothly now.
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