Consentmo GDPR Compliance
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Really fast support! They solved a translation issue immediately even if we still were in trial mode!
Hello there and thanks for the great review! Enjoy using our app! :)
Really good service! Helped me to get everything in order so we are compliant to GDPR. Would definitely recommend to get your shop in order.
Thank you very much for the nice review. We are happy to receive it! :)
I really love the app but the procedure to install it went wrong and now wheni try to re-install it i receive the msg "page not found" after i click the "Add app" button. Please, can you fix it?
Hello there and thanks for reaching out. Our support team has already replied to your case in our support (4 hours ago) and you should be able to install the app with no issues now. Please do so and let us know if you have any issues. :)
This is the only app that we could find which actually comes close to being GDPR compliant. But we shouldn't even have to resort to searching for apps to provide a feature that is a legal requirement of any shop operating in or selling to the EU. It should be a part of Shopify's core feature set, not an extra app. This app developer is capitalizing on this. If you agree, add your voice to the community discussion here: https://bit.ly/31bNfJ3 The payment tiers for this app are unrealistic. The free plan is limited to 10k page views per month. We easily surpassed that in 3 days and we are a small online shop. The Standard tier is 10k-30k page visits/mo. I can't imagine there are many shops that fall into that narrow bracket. So we had to go with Pro which supports over 30k views per month. It's unfortunate that we have to pay $9 a month for something every business owner hates, and most Internet users don't care about.
Hello there and thanks for the honest review. We appreciate your input and thank you for the fact that you noticed our efforts in making our app actually GDPR compliant. We'll soon release some more features that are required by the law but not yet mandatory. We follow all changes closely which makes this app the best. Regarding your point for this being a core functionality, we agree with you and we will check the uplisted topic in the forum. Regarding the plans, this was the only way for us to handle all of the requests that we received on each page load that the app shows on. We followed the data for months before making the limits and we believe that these prices fit the best the usage that we see. We can do another evaluation in order to see if the same can be changed based on the new data, however the server support for an app of this rank can not be done on free servers, hence the need for the plans. We also spent a lot of time working to have the most features and be the most compliant in the market which also takes a lot of recourses. I hope this makes sense. If you have any additional comments or concerns, we will be happy to address them. :)
The app is great and the support is prompt and always very helpful. The only issue is that sometimes the app is inaccessible. I don't know if it happens often or not and the way it affects the consent bar functionning on the website
Hello there and thanks for the review. The issue you are referring to should be fixed already. We will be happy if you test this on your side and let us know if you see a difference.
Die App erfüllt offenbar alles, was erforderlich ist und rechtlich gefordert wird - klasse! Eine Anpassung der Schriftgröße wäre allerdings wünschenswert.
Hello there! Thank you for your review :). On your feedback: the font size can actually be adjusted as per your requirements. Just contact our support team and we will show you how you can do it.
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