All reviews

Rating Breakdown

  • 5
    97% (1,702 ratings)
  • 4
    2% (27 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 89% (1,550)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2026

John did a great job helping me.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot! ๐Ÿ™Œ Glad John could help.

5 / 5 Share

Jan. 7, 2026

Very responsive !!

Store

RCL

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! ๐Ÿ Happy we could respond quickly.

5 / 5 Share

Jan. 7, 2026

Really impressed. Had an email about an issue. had a clickable link to the live chat with a note of the issues already in the chat. Georgi was really helpful identifying what needed to be updated and giving me step by step tutorials of what needed doing and how exactly to do it. He was patient and helpful. Which is even better as we are on one of the lower plans.

Store

Peaty's

Using app

Over 6 years

Total reviews

5

Average rating

4.8

Developer Reply

Really appreciate this detailed feedback! ๐Ÿ™ Glad Georgi could guide you step by step and make things clear.

5 / 5 Share

Jan. 7, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! ๐Ÿ˜Š Glad everythingโ€™s going well.

5 / 5 Share

Jan. 6, 2026

Great experience so far! Customer service is 10/10

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! ๐Ÿฆ Love hearing that - happy the experience has been great so far.

5 / 5 Share

Jan. 6, 2026

I love this app, It's easy to use and supporter quick response!

Using app

1 day

Total reviews

16

Average rating

4.3

Developer Reply

Thanks a lot! ๐ŸŒฑ Glad the app feels easy and support was quick.

5 / 5 Share

Jan. 5, 2026

Wow, I was quite lost as far as what I needed to do for compliance. John stayed on chat with me so patiently and made sure we went through all the steps. Thank you for helping us!

Store

Tealbee

Using app

About 2 hours

Total reviews

7

Average rating

4.7

Developer Reply

Thanks for sharing! ๐Ÿ™ Happy John could walk you through everything patiently.

5 / 5 Share

Jan. 5, 2026

A reliable app that is constantly being upgraded, and their support team (especially John) is fantastic. They are always quick to respond and effective!

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Really appreciate it! โ˜• Glad youโ€™re enjoying the ongoing updates and fast support.

5 / 5 Share

Jan. 5, 2026

This is a must have app. Best support ever. use it to keep compliant!

Using app

12 months

Total reviews

10

Average rating

4.2

Developer Reply

Thanks! ๐Ÿ™Œ Happy to hear itโ€™s been useful and supportive for compliance.

5 / 5 Share

Jan. 5, 2026

Great customer service from Georgi!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! ๐Ÿ˜Š Georgi will appreciate the shout-out.

5 / 5 Share

Jan. 5, 2026

excellent service

Store

Cuiraya

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! ๐Ÿ™Œ Glad you had a great service experience.

5 / 5 Share

Jan. 5, 2026

Georgi from support was very helpful in finding out a problem, he did everything he could to review the system together. The app works great, the problem is elsewhere. Thank you

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you! ๐Ÿ™ Glad Georgi could help investigate and clarify things with you.

5 / 5 Share

Jan. 4, 2026

Great Job Thanks

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot! ๐Ÿ˜Š Appreciate the feedback.

5 / 5 Share

Jan. 1, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! ๐Ÿ™Œ Happy to have you onboard.

5 / 5 Share

Dec. 27, 2025

Great app - great price - great support 5 / 5

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thanks! ๐Ÿ‡ธ๐Ÿ‡ช Great to hear the app, pricing, and support hit the mark.

5 / 5 Share

Dec. 25, 2025

Zeus did a great job! Very nice Customer Service! Thank you.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! โœจ Glad Zeus could help - we appreciate the kind words.

5 / 5 Share

Dec. 24, 2025

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot! ๐ŸŒ™ Happy youโ€™re enjoying the app.

5 / 5 Share

Dec. 23, 2025

We opted for this app based on other users' rave reviews of their help desk/customer service, and I can confirm it's great. Everyone I chatted with (John in particular) knows the app inside and out, and their help is never the surface-level stuff you often get from Shopify apps. I hope they'll keep investing in the people who staff the help desk.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Really appreciate this thoughtful review! ๐Ÿ™ Weโ€™re glad John and the team made the difference.

5 / 5 Share

Dec. 23, 2025

Store

Anua US

Using app

4 months

Total reviews

8

Average rating

4.9

Developer Reply

Thanks so much! ๐Ÿ˜Š Glad to have you with us.

5 / 5 Share

Dec. 21, 2025

Great app and an essential tool for GDPR compliance on Shopify. The interface is clear, easy to configure, and integrates smoothly with the store. Iโ€™d especially like to highlight Josephโ€™s support โ€” he was helpful, responsive, and precise. He took the time to understand our setup and made sure everything was correctly implemented, even in more complex cases. His guidance made the whole process much easier and gave us real peace of mind.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the detailed feedback! ๐Ÿ™ Glad Joseph could guide you and give you peace of mind.