Consentmo GDPR Compliance
Consentmo GDPR Compliance
Rating
4.9
feedback
1,254
chart
#100
All reviews
Rating Breakdown
Review RSS Feed
June 29, 2022
Super easy to set-up and use immediately. Free version is great and will upgrade when the need arises.
Hello there and thanks for the awesome review! 😺 We really appreciate it! 🙏🏻 If you need further help with the app, you know where to find us! 🐾
June 28, 2022
Thank you a lot for solving the issue and support of our online store. And nice your support for suggesting with our store.
Hello there and thanks for the amazing review! We appreciate it! 😊 If you need any additional help, you know how to find us! 😉
July 19, 2022
Il semble que l'application soit opérationnelle pour faire ce qu'elle a à faire et la personnalisation est bonne. Cependant, il est très frustrant de voir qu'un service destiné à l'Europe ne soit pas opérationnel dans les principales langues de la zone. On vous dit : "French? German? Italian? Arabic? Doesn't matter, you can use our product with any language!" Oui, mais... Il n'est que partiellement traduit et, comme c'est indiqué tout en bas dans les FAQ, vous devrez faire vos propres traductions pour de nombreux textes affichés aux utilisateurs de votre site (quelques dizaines de champs), ou bien utiliser une application de traduction pour traduire votre site local dans sa propre langue... Je n'opterai pas pour la version payante tant que la traduction est manuelle ou confiée à l'installation d'une autre application. Réponse : Merci pour votre réponse. Certes, je comprend que l'application est compatible avec les applications de traduction et c'est un minimum qui peut satisfaire les sites anglophones et non européens, qui sont peut-être vos principaux clients. Cependant, compte tenu de la qualité discutable de nombreux traducteurs automatiques, il serait souhaitable qu'un service destiné aux shoppers européens dispose nativement d'un front-end dans les principales langues européennes et non pas seulement en anglais, langue officielle de moins de 4.5 M d'européens. Vous me proposez de l'assistance dans la traduction, vous avez donc les contacts ou compétences en la matière. Je vous propose d'utiliser ces compétences une fois de votre côté pour traduire vos textes front-end, comme l'a fait Shopify. Ainsi, le sujet d'une traduction native et de qualité sera clos pour tous vos utilisateurs, leurs clients européens seront heureux de lire des phrases cohérentes dans leur propre langue, et vous y gagnerez encore en satisfaction et en souscriptions payantes. N’hésitez pas à me contacter quand vous aurez implémenté le Français dans tout votre front-end, je serais heureux de modifier mon niveau de souscription.
We haven't heard from you since yesterday, so I'm following up here as well. Please get back to us, so we could assist with your query. Can you please get back to us? EN: Hello there and thanks for your feedback. Our app is fully compliant with the most popular apps for translation in the Shopify app store, as well as, it is possible to fully translate it manually with the help of our support. Having said that, if you need any help with the translation, we will be happy to assist. You can submit a request for that at [email protected]. :) FR: Bonjour et merci pour vos commentaires. Notre application est entièrement compatible avec les applications de traduction les plus populaires dans la boutique d'applications Shopify, ainsi qu'il est possible de la traduire entièrement manuellement avec l'aide de notre support. Cela dit, si vous avez besoin d'aide pour la traduction, nous serons heureux de vous aider. Vous pouvez soumettre une demande pour cela à [email protected]. :) Update 19/07: Hello and thanks for your feedback. We will be adding this feature in the upcoming weeks, so once this is done, we will notify you. :) FR: Bonjour et merci pour vos commentaires. Nous ajouterons cette fonctionnalité dans les semaines à venir, donc une fois cela fait, nous vous informerons. :) Update 22/07: Hello again, I just wanted to let you know that we now have ready translations of the Cookie Bar + Preferences popup under our brand new feature in the Translation Tab. Please give it a go and let us know what you think. :) FR: Bonjour à nouveau, je voulais juste vous faire savoir que nous avons maintenant des traductions prêtes de la fenêtre contextuelle Cookie Bar + Preferences sous notre toute nouvelle fonctionnalité dans l'onglet Traduction. S'il vous plaît, essayez-le et dites-nous ce que vous en pensez. :)
June 25, 2022
Love this app. It goes great with our theme and is so easy to use. Highly recommend. It takes seconds to set up.
Wow, what an amazing review! Thank you so much! 💕 We are entirely grateful that you chose us! 😊
June 24, 2022
Excellent App easy to use and crystal instructions , dedicated and knowledgeable team behind it, happy found this app, Thank you so much!!
Hello there and thanks for the awesome review! 🤩 We truly appreciate it! 🙏🏻 If you need any further assistance, you know how to find us. 😉
June 24, 2022
The app works very well and they give you some tips based on your country. The support is awsome: helpful and very fast I truly recommend this app
Hello there and thanks for the amazing review! We truly appreciate it! 😊 Enjoy using our app and if you need our help we are available in chat and email! 👨💻
June 24, 2022
App works as excpeted. Easy setup and all settings and adjustments are self explained. Support is fast and easy to reach. Top.
Hello there and thanks for the amazing review! 🤩 We are extremely glad to receive it! 🙏🏻 If there is anything else we could help you with, you know how to find us. 😉
June 24, 2022
The app does what it says and is totally customizable. They have THE BEST SUPPORT I have ever seen (give Georgi a raise!)
Hello there and thanks for the great review! 🤩 We really appreciate it! We try our best when it comes to supporting our app users. If you need any further help, we will be happy to chat with you again. 😊
June 22, 2022
Amazing support from the team! And great tool too. They worked with me until my request is resolved. So happy with the service!
Hello there and thanks for the awesome review! We greatly appreciate it! ❤️ Thanks for appreciating our service and support and if you need any additional help, you know how to find us: 💬and 📧.
June 22, 2022
Einfach zu installieren und zu personalisieren. Stört den Kunden bei WEbsite Besuch nicht. Alles in allem eine gute App.
Danke für die Bewertung! Viel Spaß bei der Nutzung unserer App, und wenn Sie unsere Hilfe benötigen, stehen wir Ihnen per Chat und E-Mail zur Verfügung! 😊
June 20, 2022
Naturalmat UK Absolutely amazing support. helped me customize the app with CSS beyond the basic capabilities. Super helpful and I would strongly recommend this app - as it is exactly what we needed and the best in the Shopify store. Thanks so much.
Wow, thank you for the amazing review! 🙏🏻 This really means the word to us! 😊 Enjoy using our app and if you need any further assistance, you know where to find us. 😉
June 17, 2022
After installation, this app was easy to set up and configure, with tutorials and assistance as needed.
Hello there and thanks for the amazing review! We truly appreciate it! 😊 Enjoy using our app and if you need our help we are available in chat and email! 👨💻
June 11, 2022
i was looking for something easy to set up - and it is! still need to figure out the details but so far i like it!
Hello there and thanks for the great review! 😊 If you have any suggestions for improvement of our setup process, please feel free to share them with our support through chat 💬 or email 📧.
June 2, 2022
Amazing app, quality customer service, everything is really good in the app. highly recommend it for everyone.
Hello there and thanks for the awesome review! 🤩 We truly appreciate it! 🙏🏻 If you need any additional help, you know how to find us. 👩💻
May 31, 2022
We are very pleased with this app. It addresses all our compliance needs and helps our visitors to have a clear control over their cookie preferences. They can opt in/out or choose what cookies to enable/disable. It also provides a very convenient way for our customers to handle their data - things like requesting existing data, right to be forgotten etc - everything is so simple. Last but not least, the app offers powerful customisation of the user-interface so it's never been so easy to create popup bars and popup windows in line with your brand guidelines. We needed some deeper level of customisation and when we contacted their support Georgi Georgiev and Emil Trendafilov from their team answered and resolved every single query we had. I am rating the app with 5 stars, only because there's no option to rate it with 6 stars!
Hello there and thanks for the awesome review! We greatly appreciate it! ❤️ Thanks for appreciating our service and support and if you need any additional help, you know how to find us: 💬and 📧.
May 25, 2022
We use this app to manage all of the really complicated GDPR (and more!) laws. It makes it absolutely easy to implement and their support staff has been very helpful when needed.
Hello there and thanks for the great review! 🤩 We are thrilled to receive it! 😊 If you need any additional help with the app, you know how to find us. 😉
May 20, 2022
Great customer service! Every time I submitted a request, I got an answer already within several minutes and the support provides very detailed and quick help. The app has more customized possibilities than it seems at the first look.
Hello there and thanks for the amazing review! 🤩 We truly appreciate it! 😊 Enjoy using our app, and if you need any assistance, you know how to find us!👩💻
May 18, 2022
Very helpful support team. Submitted screen recordings to help me work through a site privacy issue.
Hello there and thanks for the great feedback about our support! We really appreciate it! 🙏🏻 Enjoy using our app and if you need any additional help, you know how to find us. 👨💻
May 16, 2022
I am very enthusiastic about the speed with which help is given. My request was answered by support after less than an hour and I was helped very quickly and in detail. That's how I imagine a support. Really good!
Hello there and thanks for the great review! 🤩 We really appreciate it! We try our best when it comes to supporting our app users. If you need any further help, we will be happy to chat with you again. 😊
May 16, 2022
Really easy to set up and the customer service is great! Essential app to have for your store with easy customization
Hello, Any, and thanks for the amazing review! You made our day! 💕 If you need any additional help with the app, you know where to find us! 👨💻