All reviews

Rating Breakdown

  • 5
    95% (1,197 ratings)
  • 4
    2% (29 ratings)
  • 3
    1% (11 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 29, 2021

Disables automatically without further notice due to 'too much traffic they cant handle'. Not recommended.

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

[Update 11.01.2022] Hello there, It will be nice if you could take a minute to reply to our messages. I hope you understand that leaving bad reviews and then never replying back to emails is not how this ecosystem should work. We are always trying to help our app users and this is clearly visible by the majority of the review we receive. I hope that you won't have a case of a customer that leaves a bad review for your services and never comes back to you, even when you have tried everything. :) [Update 29.12.2021] Hello there and thanks for your feedback. When the quota of your plan is reached we are always sending notification emails + in app popup messages that lets the store admin know that the cookie bar is no longer active due to the quota being reached. More on this you will be able to find here: - https://gdpr.apps.isenselabs.com/pages/faq?id=46 and https://gdpr.apps.isenselabs.com/pages/faq?id=82 Please check your inbox and let us know if you have received these notification emails? We look forward to your reply in our support channel at [email protected] :) Can you please get back to us in the email listed above?

5 / 5 Share

Dec. 22, 2021

For a long time I could not find a GDPR/cookies app that met the needs of my website until I found this one. It has every feature you could possibly need and allows you to extensively edit the design of the pop up to match your website which was extremely important to me. On top of this the developers were extremely helpful and aided me with some of the coding so that I could match the design exactly to my website. Great app, thank you.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there and thanks for the awesome review! We greatly appreciate it! ❤️ Thanks for appreciating our service and support and if you need any additional help, you know how to find us: 💬and 📧.

5 / 5 Share

Dec. 15, 2021

Great app. Truly complient with GDPR law since it can block all cookies and collects users consent. Easy to set up, easily customizable, great FAQ videos. Thumbs up!

Using app

12 months

Total reviews

15

Average rating

4.6

Developer Reply

Hello there and thanks for the amazing feedback! ✨ It means the world to us! 🤗 If you need any additional assistance with the app, we are available in chat and email. 😉

5 / 5 Share

Dec. 15, 2021

The app is very comprehensive in the settings that are available. Extremely easy to set up. For any questions I had I was able to immediately talk to someone through an online chat and all of my questions were answered - backed with videos to show me how to do everything. Fantastic service, thank you.

Store

YuMOVE

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the great review! You are making us feel fantastic! 🤗 We appreciate your feedback a lot and if you need any other assistance, you know how to find us. 😉

5 / 5 Share

Dec. 14, 2021

the best apps ever i recommend all people to install , make you enhace you shopify store and get more sales

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the outstanding review! 🤩 We are more than grateful for it! 🙏 If you need any assistance with our app, we are available in chat and email! 😁

4 / 5 Share

Dec. 24, 2021

Easy install. Good visual customization. The pages they create are buggy. Don't understand what happens to the data if people opt out.

Store

Yogo

Using app

10 days

Total reviews

26

Average rating

3.4

Developer Reply

[2nd Update - December 24th]: We have replied to your support request earlier today, please check our reply there and let us know if you have any additional questions. :) [Update - December 24th]: Hello again, if you are having issues with the pre-generated Compliance pages, please open a case with us at [email protected], so we could review and advise. Usually it is pretty hard for these pages to work out-of-the-box with all themes and design and it is then that they will require a bit of adjustment. Regarding the data if people opt-out, depending on the options/categories of cookies they have chosen when opting-out - this data will be blocked on every page load they go to when navigating through your store. Please send over your questions to our support, so we could advise in detail. :) [December 14th] Hello there and thanks for the awesome review! We are very grateful for it! 😊 If you need any assistance with the app, we are available through chat💬 and email📧.

5 / 5 Share

Dec. 10, 2021

App does exactly what it's supposed to do. The customer service is absolutely amazing. I contacted them twice and both times I instantly got an answer. 5/5* guaranteed and would recommend this app to anyone. Kudos to Emil from Customer Service for being awesome.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! 🤩We do our best to provide the best experience and support service we can. We are happy that there are people appreciating that! 🙏Thanks for choosing our solution! 😊

5 / 5 Share

Dec. 9, 2021

Easy to use and great support by the iSenseLabs team! The free version form iSenseLabs is already very useful

Store

Medoro

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thank you very much for the great review! We appreciate it a lot! 💕 If you need any additional help from us, we will be happy to assist! 😊

5 / 5 Share

Dec. 9, 2021

The app is really good and it works with all themes. The support is very fast. I suggest it to everyone!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We are very grateful for it! 🙏 If you need any additional help, you know how to find us! 😊

5 / 5 Share

Dec. 6, 2021

Whooww, a really cool app that covers all issues of the cookie management. Very efficient and competent support for integration questions I had. THX!

Store

NIL&MON

Using app

About 21 hours

Total reviews

12

Average rating

5.0

Developer Reply

Thank you very much for the great review! We are thrilled to receive it! 🤩 Thank you also for appreciating the work of our support team, they do their best to provide fast quality support! 🙏

5 / 5 Share

Dec. 4, 2021

It's a wonderful app. Thank you very much! Easy to use, great explanations and features everywhere.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for this amazing review! 🤩 We really appreciate it! 😊 If you need anything else, we will always be happy to assist! 👨‍💻

5 / 5 Share

Dec. 2, 2021

Very good application, I have used it in my store and it add all the required features to avoid the GDPR/CCPA fines

Store

MAJOURI

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there and thanks for the great review! 😊 We are very happy to receive it! If you need any additional assistance we are available in chat and email. 👨‍💻

5 / 5 Share

Nov. 29, 2021

Awesome app, works very easily and has a ton of additional features. We required some customisation help and the team responded in less than 1 minute to help. A great company to use if you need this feature. Thanks a lot! :)

Using app

23 minutes

Total reviews

12

Average rating

5.0

Developer Reply

What a great review! Thank you very much for sharing your experience with the Shopify audience, it means a lot to us. 🤗 If you need any additional help, you know how to reach us! 😉

5 / 5 Share

Nov. 26, 2021

Great customer service! Thank you for the quick help! Can recommend this app for sure! Happy Customers :)

Store

UNYFORM

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there and thanks for this amazing review! 🤩We really appreciate it! 😊 If you need anything else, you know how to find us! 😉

5 / 5 Share

Nov. 26, 2021

Se superpone con las aplicaciones de chat y además aunque pongas el texto en español sigue saliendo en inglés. He contactado con soporte y todo solucionado. Muy rápido y eficiente. Muchas gracias

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

English version of your review: It overlaps with the chat applications and also even if you put the text in Spanish it still comes out in English - We can help fixing the over lap + the translation, please send your request yo our support at: [email protected] and we will be happy to assist. :) We have just submitted an access request to your store, so we could check the widget case further. Please approve it and get back to us, so we could check. :) Update: I'm glad we could help. If there is anything else we can assist with, you know how to find us. :)

5 / 5 Share

Nov. 15, 2021

The application works great, I had a problem and the assistance helped me to solve it perfectly, they were very fast and very kind, I recommend this app to everyone

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the awesome review! We greatly appreciate it! ❤️ Thanks for appreciating our service and support and if you need any additional help, you know how to find us: 💬and 📧.

5 / 5 Share

Nov. 15, 2021

The app is easy to use. It does what It's supposed to do in a very smart way! Support is amazing and fast.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! 🤩 We are very happy to receive it! If you need any additional help here, you know how to find us! 😁

5 / 5 Share

Nov. 11, 2021

This app is easy to set up and really compliant with GDPR. It allows to block analytic, reports and marketing cookies before user consent. The support is really great - fast and efficient. Great app!

Store

MissBak

Using app

About 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Hello there and thanks for the great review! ✨ We are very grateful for it! 🙏 If you need any additional help, you know how to find us! 😊

5 / 5 Share

Nov. 5, 2021

We tested at least 4 apps for GDPR compliance. Only this one contains both options required by GDPR: 1) cookie banner with manageable preferences; 2) A page where a customer can withdraw cookies or manage/delete personal information. Also, the support team is great! Special thanks to Emil Trendafilov. He made a lot of small tweaks to make the widget and the page look and feel like the whole website.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

What a review!! Your feedback warms our hearts! 💕 Thank you for noticing our efforts and also for sharing this with the rest of the community! 😊We are very grateful! 🙏 If you need any additional help, you know how to find us. 💬

5 / 5 Share

Nov. 4, 2021

Very usefull app and good and fast support. :-) Can higly recommend this app. :-) five stars for you guys

Using app

About 2 hours

Total reviews

10

Average rating

5.0

Developer Reply

Wow, thank you very much for the nice review! ✨ We truly appreciate it! 😊 If you need any additional help, you know how to find us!