Consentmo GDPR Compliance
Consentmo GDPR Compliance
Rating
4.9
feedback
1,257
chart
#102
All reviews
Rating Breakdown
Dec. 29, 2021
Disables automatically without further notice due to 'too much traffic they cant handle'. Not recommended.
[Update 11.01.2022] Hello there, It will be nice if you could take a minute to reply to our messages. I hope you understand that leaving bad reviews and then never replying back to emails is not how this ecosystem should work. We are always trying to help our app users and this is clearly visible by the majority of the review we receive. I hope that you won't have a case of a customer that leaves a bad review for your services and never comes back to you, even when you have tried everything. :) [Update 29.12.2021] Hello there and thanks for your feedback. When the quota of your plan is reached we are always sending notification emails + in app popup messages that lets the store admin know that the cookie bar is no longer active due to the quota being reached. More on this you will be able to find here: - https://gdpr.apps.isenselabs.com/pages/faq?id=46 and https://gdpr.apps.isenselabs.com/pages/faq?id=82 Please check your inbox and let us know if you have received these notification emails? We look forward to your reply in our support channel at [email protected] :) Can you please get back to us in the email listed above?
Dec. 22, 2021
For a long time I could not find a GDPR/cookies app that met the needs of my website until I found this one. It has every feature you could possibly need and allows you to extensively edit the design of the pop up to match your website which was extremely important to me. On top of this the developers were extremely helpful and aided me with some of the coding so that I could match the design exactly to my website. Great app, thank you.
Hello there and thanks for the awesome review! We greatly appreciate it! ❤️ Thanks for appreciating our service and support and if you need any additional help, you know how to find us: 💬and 📧.
Dec. 15, 2021
Great app. Truly complient with GDPR law since it can block all cookies and collects users consent. Easy to set up, easily customizable, great FAQ videos. Thumbs up!
Hello there and thanks for the amazing feedback! ✨ It means the world to us! 🤗 If you need any additional assistance with the app, we are available in chat and email. 😉
Dec. 15, 2021
The app is very comprehensive in the settings that are available. Extremely easy to set up. For any questions I had I was able to immediately talk to someone through an online chat and all of my questions were answered - backed with videos to show me how to do everything. Fantastic service, thank you.
Hello there and thanks for the great review! You are making us feel fantastic! 🤗 We appreciate your feedback a lot and if you need any other assistance, you know how to find us. 😉
Dec. 14, 2021
the best apps ever i recommend all people to install , make you enhace you shopify store and get more sales
Hello there and thanks for the outstanding review! 🤩 We are more than grateful for it! 🙏 If you need any assistance with our app, we are available in chat and email! 😁
Dec. 24, 2021
Easy install. Good visual customization. The pages they create are buggy. Don't understand what happens to the data if people opt out.
[2nd Update - December 24th]: We have replied to your support request earlier today, please check our reply there and let us know if you have any additional questions. :) [Update - December 24th]: Hello again, if you are having issues with the pre-generated Compliance pages, please open a case with us at [email protected], so we could review and advise. Usually it is pretty hard for these pages to work out-of-the-box with all themes and design and it is then that they will require a bit of adjustment. Regarding the data if people opt-out, depending on the options/categories of cookies they have chosen when opting-out - this data will be blocked on every page load they go to when navigating through your store. Please send over your questions to our support, so we could advise in detail. :) [December 14th] Hello there and thanks for the awesome review! We are very grateful for it! 😊 If you need any assistance with the app, we are available through chat💬 and email📧.
Dec. 10, 2021
App does exactly what it's supposed to do. The customer service is absolutely amazing. I contacted them twice and both times I instantly got an answer. 5/5* guaranteed and would recommend this app to anyone. Kudos to Emil from Customer Service for being awesome.
Hello there and thanks for the amazing review! 🤩We do our best to provide the best experience and support service we can. We are happy that there are people appreciating that! 🙏Thanks for choosing our solution! 😊
Dec. 9, 2021
Easy to use and great support by the iSenseLabs team! The free version form iSenseLabs is already very useful
Hello there and thank you very much for the great review! We appreciate it a lot! 💕 If you need any additional help from us, we will be happy to assist! 😊
Dec. 9, 2021
The app is really good and it works with all themes. The support is very fast. I suggest it to everyone!
Hello there and thanks for the amazing review! We are very grateful for it! 🙏 If you need any additional help, you know how to find us! 😊
Dec. 6, 2021
Whooww, a really cool app that covers all issues of the cookie management. Very efficient and competent support for integration questions I had. THX!
Thank you very much for the great review! We are thrilled to receive it! 🤩 Thank you also for appreciating the work of our support team, they do their best to provide fast quality support! 🙏
Dec. 4, 2021
It's a wonderful app. Thank you very much! Easy to use, great explanations and features everywhere.
Hello there and thanks for this amazing review! 🤩 We really appreciate it! 😊 If you need anything else, we will always be happy to assist! 👨💻
Dec. 2, 2021
Very good application, I have used it in my store and it add all the required features to avoid the GDPR/CCPA fines
Hello there and thanks for the great review! 😊 We are very happy to receive it! If you need any additional assistance we are available in chat and email. 👨💻
Nov. 29, 2021
Awesome app, works very easily and has a ton of additional features. We required some customisation help and the team responded in less than 1 minute to help. A great company to use if you need this feature. Thanks a lot! :)
What a great review! Thank you very much for sharing your experience with the Shopify audience, it means a lot to us. 🤗 If you need any additional help, you know how to reach us! 😉
Nov. 26, 2021
Great customer service! Thank you for the quick help! Can recommend this app for sure! Happy Customers :)
Hello there and thanks for this amazing review! 🤩We really appreciate it! 😊 If you need anything else, you know how to find us! 😉
Nov. 26, 2021
Se superpone con las aplicaciones de chat y además aunque pongas el texto en español sigue saliendo en inglés. He contactado con soporte y todo solucionado. Muy rápido y eficiente. Muchas gracias
English version of your review: It overlaps with the chat applications and also even if you put the text in Spanish it still comes out in English - We can help fixing the over lap + the translation, please send your request yo our support at: [email protected] and we will be happy to assist. :) We have just submitted an access request to your store, so we could check the widget case further. Please approve it and get back to us, so we could check. :) Update: I'm glad we could help. If there is anything else we can assist with, you know how to find us. :)
Nov. 15, 2021
The application works great, I had a problem and the assistance helped me to solve it perfectly, they were very fast and very kind, I recommend this app to everyone
Hello there and thanks for the awesome review! We greatly appreciate it! ❤️ Thanks for appreciating our service and support and if you need any additional help, you know how to find us: 💬and 📧.
Nov. 15, 2021
The app is easy to use. It does what It's supposed to do in a very smart way! Support is amazing and fast.
Hello there and thanks for the amazing review! 🤩 We are very happy to receive it! If you need any additional help here, you know how to find us! 😁
Nov. 11, 2021
This app is easy to set up and really compliant with GDPR. It allows to block analytic, reports and marketing cookies before user consent. The support is really great - fast and efficient. Great app!
Hello there and thanks for the great review! ✨ We are very grateful for it! 🙏 If you need any additional help, you know how to find us! 😊
Nov. 5, 2021
We tested at least 4 apps for GDPR compliance. Only this one contains both options required by GDPR: 1) cookie banner with manageable preferences; 2) A page where a customer can withdraw cookies or manage/delete personal information. Also, the support team is great! Special thanks to Emil Trendafilov. He made a lot of small tweaks to make the widget and the page look and feel like the whole website.
What a review!! Your feedback warms our hearts! 💕 Thank you for noticing our efforts and also for sharing this with the rest of the community! 😊We are very grateful! 🙏 If you need any additional help, you know how to find us. 💬
Nov. 4, 2021
Very usefull app and good and fast support. :-) Can higly recommend this app. :-) five stars for you guys
Wow, thank you very much for the nice review! ✨ We truly appreciate it! 😊 If you need any additional help, you know how to find us!