Consentmo GDPR Compliance
Consentmo GDPR Compliance
Rating
4.9
feedback
1,258
chart
#102
All reviews
Rating Breakdown
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Nov. 12, 2020
Very easy in use and you can customize it so it can fit to your theme. The helpdesk is very quick and friendly.
Hello there and thanks for the awesome review! We are very thankful for it! Enjoy using our app and if you need anything, you know how to find us! :)
Nov. 8, 2020
There's no way to change the time it takes for the popup to show up. This is ridiculous. If there was a way to change the time it takes for the popup to show then it'd be a good app.
[November 9, 2020] Update: Can you please get back to us on this. We would really appreciate it. :) [November 8, 2020]Hello there and thanks for the feedback. It is strange that you report a delay in the loading of the bar. There could have been a temporary issue with one of the services we use for this. You can see how fast the app loads in our demo here: https://isenselabs.myshopify.com/ If you are willing to give our app another chance and install it again we will be happy to check it out and make sure it loads properly. :) We look forward to our input.
Nov. 6, 2020
I am very pleased with the use of your APP. Everything works as it is supposed to work. Perfect Support. Thank you :-)
Wow, great review! Thank you very much for it, you made our day! If you need any help, you know how to find us :) Enjoy using our app! ^^
Nov. 6, 2020
Best cookie consent app I've tried. Customer Support is very quick and helpful. Interface and Settings are very intuitive.
Hello there and thanks for the great review and awesome feedback! We are very happy to receive it! Enjoy using or app! ^^
Nov. 5, 2020
Got the job we needed done, fast and great support. We were looking for an accept all + preferences option and this was possible with this app. scanning the cookies also made our work a lot easier.
Hello there and thanks for the incredible review! We are very happy to receive it! Enjoy using our app and if you need any help from us, you know how to find us! :)
Nov. 3, 2020
Prima Support - vielen Dank für die schnelle Hilfe. Die App funktioniert sehr gut... Empfehlenswert.
Thank you very much for your positive review. If there is anything else we could help you with, please let us know. :)
Oct. 29, 2020
Great app, easy to use & does exactly what I need it to do. Customizable. Support replied within 10 seconds of messaging them. 10/10
Hello there and thanks for the awesome review! We are thrilled to hear that! Enjoy using our app and if you need anything, you know how to find us! :)
Oct. 26, 2020
Thanks for the perfect service. I will use this App! You can edit all what you need. One oft he best cookie banner apps.
Thank you very much for the awesome review! If you need our help, you know how to find us! :)
Oct. 25, 2020
I really love the app but the procedure to install it went wrong and now wheni try to re-install it i receive the msg "page not found" after i click the "Add app" button. Please, can you fix it?
Hello there and thanks for reaching out. Our support team has already replied to your case in our support (4 hours ago) and you should be able to install the app with no issues now. Please do so and let us know if you have any issues. :)
Feb. 20, 2024
Great app with perfect helpdesk! Quick response and professional people! Highly recommended :)
Hello there and thanks for the awesome review! This means that world to us! Enjoy using our app and if you have any additional questions, you know how to find us! ^^
Oct. 21, 2020
Best partly free GDPR app i can find, but it has some issues: 1. Stops working sometimes. Have to disable/enable consent bar to have it pop up again. 2. Not sure if the consent bar setting really works. It does not block/remove any cookies as far as i can see when using google chrome incognito.
[Update from 23.10.2020] Hello there, we have addressed all of your concerns in the e-mail and you never got back to us to confirm if everything is ok on your end too. Please let us know, we really want to make sure that it is working perfectly for you now. :) [Reply from 22.10.2020] Hello there and thanks for sharing your feedback. On your points: 1. This is the first time that we hear of such an issue. Is it possible that you have accepted the cookies first and then trying to make the bar visible again? Please let us know, so we could review and advise accordingly. 2. Can you please let us know what tool are you using for this, as this is also not a behavior of our app? We will be happy to address all of your conserns in our [email protected] channel :)
Oct. 15, 2020
This is the only app that we could find which actually comes close to being GDPR compliant. But we shouldn't even have to resort to searching for apps to provide a feature that is a legal requirement of any shop operating in or selling to the EU. It should be a part of Shopify's core feature set, not an extra app. This app developer is capitalizing on this. If you agree, add your voice to the community discussion here: https://bit.ly/31bNfJ3 The payment tiers for this app are unrealistic. The free plan is limited to 10k page views per month. We easily surpassed that in 3 days and we are a small online shop. The Standard tier is 10k-30k page visits/mo. I can't imagine there are many shops that fall into that narrow bracket. So we had to go with Pro which supports over 30k views per month. It's unfortunate that we have to pay $9 a month for something every business owner hates, and most Internet users don't care about.
Hello there and thanks for the honest review. We appreciate your input and thank you for the fact that you noticed our efforts in making our app actually GDPR compliant. We'll soon release some more features that are required by the law but not yet mandatory. We follow all changes closely which makes this app the best. Regarding your point for this being a core functionality, we agree with you and we will check the uplisted topic in the forum. Regarding the plans, this was the only way for us to handle all of the requests that we received on each page load that the app shows on. We followed the data for months before making the limits and we believe that these prices fit the best the usage that we see. We can do another evaluation in order to see if the same can be changed based on the new data, however the server support for an app of this rank can not be done on free servers, hence the need for the plans. We also spent a lot of time working to have the most features and be the most compliant in the market which also takes a lot of recourses. I hope this makes sense. If you have any additional comments or concerns, we will be happy to address them. :)
Oct. 14, 2020
Fast support and perfect for our site. Emil was kind and helpfull with all of our requests and he set up the app for us in no time!
Hello there and thanks for the awesome review and of course for your patience while we were setting up the app. Your words mean the world to us! Enjoy using our app and if you need something else, you know how to find us. :)
Oct. 12, 2020
I just signed up. Got fantastic help from customer service right away and all is okay. Excited to see the app in action with my customers :)
Great review! Thank you very much for it, you made the whole team happy today! Enjoy using our app and if you have any questions, you know how to find us! :)
Dec. 10, 2020
had tried a few different ones, none of which served my needs, straight out of the box this app was perfect, so easy to setup. UPDATE, after using this app for some months on the free plan its so good and the support is excellent im upgrading. Thanks.
UPDATE: We are glad to hear your updated experience! Enjoy using our app and if there is anything that we can help you with, please let us know! :) Hello there and thank you for sharing your experience with the app. We really appreciate it! ^^
Oct. 7, 2020
A couple of glitches, apparently due to our unconventional store set-up, meant I needed some support. However the app does what is says on the tin and the customer support is as good as they claim. I would certainly recommend.
Hello there and thanks for the awesome review! We are really glad to receive it! Enjoy using our app and if you need anything, you know how to reach us. :)
Sept. 28, 2020
Another great app from iSenseLabs. If you want to be fully compliant with GDPR, look no further. A lot of great features available.
Hello there and thanks for the awesome review! We are glad to hear these words! Enjoy using our app and if you have any questions, you know how to find us! :)
Sept. 19, 2020
I use this app for GDPR and CCPA compliance, one of the few here that you can configure to be actually compliant.
Hello there and thanks for truly understand our app and its purpose. We are not simply offering a Cookie bar for design purposes as some others do ;) Enjoy using our app and if you need any help, you know how to find us! ^^
Sept. 18, 2020
Extremely helpful. They are always available to help out. I would definitely be using them again. Thanks guys for your support and great service.
Hello there and thank you for the honest review! We are very happy to receive it! This means the world to us! Enjoy using our app! :)
Sept. 16, 2020
The most complete app that I could find to fulfill our GDPR needs. Didn't try the CCPA policy though as we don't need it. Customer support was really fast and helpful and even provided some custom CSS code to tweak the banner a bit!
Hello there and thanks for the positive review. We are very happy to receive it! Enjoy using our app.