Consentmo GDPR Compliance
GDPR/CCPA Cookie Compliance banner & Website accessibility
Rating
5.0
feedback
1,788
chart
#2,977
All reviews
Review RSS Feed
Feb. 7, 2025
I was struggling a bit with putting a new code in the store. Zeus was brilliant and asked if he could help by gaining access to do it for me. He was so patient and reassuring. He had it done in a couple of minutes, The customer service from you really is more than 5 star.
Wow! Thanks a ton for the awesome review! 🌟 Enjoy using our app and if you need any further assistance, our support team will be here for you! 😉
March 21, 2024
Very good support and the app is very easy to use!
This is so nice to hear! Thank you for sharing your experience with us here! We appreciate it! 😊🙏
Dec. 10, 2024
Superfast guidance and I go my questions were answered within minutes!
Hello there and thanks for the great review! 😊 We appreciate it a lot! 🙏 Enjoy using our app and if needed, we will be here for you again! 😉
March 20, 2024
the support is very nice :)
Thank you so much! 🤩 Enjoy using the app and if there is anything, we will be happy to help you again! 😉
March 20, 2024
Always helpful when trying to make sure your website is compliant with all new regulations
Hi there and thanks for the awesome review! 🤩 We truly appreciate it! Enjoy using our app and if needed our exceptional service will be at your disposal! 😉
March 19, 2024
Klasse App, super Kundenservice. Nach verschiedenen Tests anderer Apps endlich das was wir brauchen.
Vielen Dank für die netten Worte zu unserem Support-Team! Wir schätzen es! 😊 Viel Spaß bei der Nutzung der App und zögern Sie bitte nicht, bei Bedarf einen Fall bei uns zu eröffnen! 😉
May 13, 2025
Great app! Outstanding support. Highly recommended!
Thank you so much for the nice feedback about our support efforts! We appreciate it a lot! 🙏 Enjoy using our app and if needed, we will be here for you again! 😊
March 18, 2024
We totally understand the definition of impressions: "Whenever a visitor opens a page in your online store, we count it as an ‘app impression.’ For instance, if someone goes to the Home page and then clicks on a Product page, we count 2 app impressions. This happens because our app is active on both of those pages." Over an 8 day period we have about 1000 unique visitors and those 1000unique visitors create 3500 unique page views. Consentmo says that in the same time frame we have achieved 26,000 impressions and are advising us to upgrade to the next plan. If page views equal impressions then there is something inheritently wrong in the way Consentmo tracks this. This app is using flawed tracking. We were provided an update and advised that the quota tracker was not resetting itself for our account. We are promised that Consentmo will monitor this for the coming days. We advise everyone to check your quota and your pageviews. The impressions tracking has proven to be faulty for our case.
Hello there and thanks for the feedback! As mentioned we have an open communication regarding this support case, and from our last follow-ups, the quota counting and app impressions are working correctly for your store. Note that the issue you experienced was an isolated incident caused by a delayed webhook, resulting in a one-time reset problem. The app impressions counting has been working accurately since the last reset. We look forward to your email follow-up.
March 18, 2024
veloci e disponibili!
Grazie mille per il gentile feedback, lo apprezziamo molto! 😊 Divertiti a usare la nostra app e, se necessario, il nostro team di supporto è a una chat di distanza!👩💻
March 15, 2024
Works smoothly. One of the most responsive support teams!
Thank you so much, we are doing everything we can to provide the best experience! 🫶
March 15, 2024
Not only does it work extremely well, their support is first class
Thank you so much for the praise! 🙏 We appreciate it a lot! 😊
March 14, 2024
Got great support when I had questions and needed assistance.
Nice, thank you for the great feedback! We appreciate it a lot! 🙏 Enjoy using our app and if needed, our support will be here for you! 😉
March 14, 2024
EXCELLENT ASSISTANCE! QUICK REPLIES TO ALL QUESTIONS I NEEDED; MANY THANKS FOR YOUR HELP!
Hello there and thanks for the awesome review! We are very happy to receive it! 😊 Enjoy using our app and if needed, our support team will be here for you! 👩💻🧑💻
March 13, 2024
Super app og super service :)
Tusen takk for hyggelig anmeldelse! Det setter vi stor pris på! 😊
March 12, 2024
Very good service. Fast and professional.
Thank you so much! We are doing our best every day! 😉
March 12, 2024
Reached out as I needed help. The team were so helpful and quick to respond. Thank you :)
This is so nice to hear! Thank for sharing your experience with us here! We appreciate it! 😊🙏
March 11, 2024
John help me so good!
Hi there and thanks for your nice feedback about John's support work! We are happy to see that he managed to help you efficiently! 😊
March 8, 2024
this app and customer service is exceptional, fully recommend it!
Thank you so much for sharing your feedback about our customer service, we are truly doing our best here! 😊