Consentmo GDPR Compliance
GDPR/CCPA Cookie Compliance banner & Website accessibility
Rating
5.0
feedback
1,750
chart
#2,885
All reviews
Review RSS Feed
July 27, 2023
Had a very positive experience with Georgi through the App support chat when we encountered some issues - which were not related to Consentmo's app by the way. He was super helpful in investigating our issue and quickly was able to identify and fix it. Thank you!
Hello there and thanks for the positive feedback. 😊 We are very happy to hear that Georgi managed to help with your issue. 💪 Enjoy using our Consentmo app and if you need any further assistance, we will be here for you! 😉
Oct. 25, 2024
Very good support. Georgi helped me add the language code into my new updated theme in minutes, very supportive as all the Consentmo staff usually do.
Hello there and thanks for the review and for sharing your experience with our support team here. 😊 They are really doing everything they can to provide better experience with our app and other ones that we integrate with. 🙌 If you need any further help, you know where to find us! 😉
July 11, 2023
Sehr gute App, die uns das Cookie-Consent-Management erleichtert hat. Wir sind ursprünglich zu Shopify gewechselt, um unsere Cookies rechtssicher zu gestalten. Dies ist uns nun mit der App möglich. Die App bietet auch einen super Kund:innensupport. Wir sind insgesamt sehr zufrieden mit der App und können sie weiterempfehlen. Zu empfehlen ist auch der Compliance Check aus der App heraus. Bei diesem prüft ein Mitarbeiter bzw. ggf. eine Mitarbeiterin die Compliance der Cookie App.
Store
Medi Know
Using app
4 months
Vielen Dank für die ausführliche Bewertung! 🤩 Dies wird Händlern bei ihrer Entscheidungsfindung auf jeden Fall helfen! Viel Spaß mit unserem Produkt und wenn Sie weitere Hilfe benötigen, ist unser großartiges Support-Team für Sie da! 🦸♂️
July 10, 2023
Really amazing customer service, they answered quickly and thoroughly and offered me a nice solution :)
Hi there and thanks for the nice feedback! We are happy to hear that! 😊 Enjoy our app and hit us a message if you need anything! 😉
July 10, 2023
The tool and the service are exceptionally great. I recommend it for every E-Commerce Store. The customer support is quick and competent.
Hi there and thanks for the awesome review! We appreciate it a lot! 🙏 Enjoy using our service and if you need any help, our support team is available in chat and [email protected] 🧑💻
July 10, 2023
Fijn en gebruiksvriendelijk. In de gratis versie zit eigenlijk alles wat je nodig hebt en kan je ook customizen. Wat echt heel fijn is, dat ze een compliance check doen. Zo weet je zeker dat alles goed staat.
Hartelijk dank voor de mooie beoordeling! 🥳 We stellen het zeer op prijs! 😊 Veel plezier met het gebruik van onze app en als je meer hulp nodig hebt, is ons ondersteuningsteam één chat verwijderd! 😉
June 30, 2023
Very very easy to set up and use. Plugs right in to Shopify's Consent API making it very easy to get real cookie compliance online quickly. Support team is also very helpful and responsive!
Wow, what a review! 🤩 Thank you so much for the great feedback, we appreciate it a lot! 🙏 Enjoy using the app and if you need any help, we are available in chat and email at [email protected] 🧑💻
June 30, 2023
Absolutely fantastic customer service from Georgi, helped me get the app up and running. Would recommend.
Hi there and thanks for the awesome review! 😊 We appreciate it a lot! 🫶 Enjoy using the app and if you need further assistance - Georgi will be able to help again! 😉
June 20, 2023
Gute App mit allen Funktionen, die man braucht. Perfekter und kompetenter Support. Absolut zu empfehlen!! Vielen Dank :)
Wow, vielen Dank für die tolle Bewertung! 🤩 Wir wissen das sehr zu schätzen! 🥰 Viel Spaß bei der Nutzung unserer App. Wenn Sie Hilfe benötigen, steht Ihnen unser Support-Team per Chat und E-Mail unter [email protected] zur Verfügung 😊
June 22, 2023
Very friendly and fast service. We had some issues in the coding when integrating the app with our translation tool, and Zeus was excellent in solving our issue. He immediately had a software engineer look into it, and in no time they found the issue and solved it. 100% recommend the app to anyone mainly because of the excellent customer service. Unusual to find such great support. Thank you.
Hello there and thanks for the updated and still awesome review! 😊 You made our day again! ✨ Enjoy using our app and if you need any additional help, you know how to reach Georgi and Zeus! 🦸🦸
June 19, 2023
Absolutely super support from Georgi today. Very responsive chat and all issues resolved within a short space of time. Delighted that we're now fully GDPR compliant and it's one less thing to worry about!
Hello there and thanks for the awesome review! 🤩 🥳 We appreciate it more than you can imagine! 🙏 Enjoy using the app and if you need any additional help from us, Georgi will be happy to Assist again! 🦸
June 11, 2023
After evaluating MANY different GDPR+etc. cookie compliance apps, this one is the only one that met all my requirements. As a bonus, the developers are extremely accessible and helpful by email support. They helped me with custom code samples that I applied to my theme to ensure that custom tracking code I had (for other third-party services) were staying in compliance. I also love that the app can use IP-based geolocation to show the relevant notices ONLY to visitors for whom it is relevant. In my case, that means most of my visitors don't get nagged by a cookie consent banner at all (yay!) AND I stay in full compliance (double yay!).
Hi there and thanks you very much for the awesome review! 🤩 We are thrilled to hear your positive feedback and experience with the app! 😊 Enjoy using it and if you need any further assistance - you know where to find us! 🧑💻
June 8, 2023
Very helpful customer service. They answered immediately and were very helpful. I would recommend their services anytime.
Hello there and thanks for the great review! 😊 We really appreciate it! 🙏 Enjoy using our app and if you need any further assistance, you know how to get in touch! 🤘
June 1, 2023
Great and fast customer support. So far so good. The installation process was simple and we were provided with very detailed instructions and great support.
Hello there and thanks for the amazing review! 🤩 It means a lot to us! 😊 Enjoy using our app and if you need any further assistance, you know where to find us. 😉
May 26, 2023
great app & customer service. received super fast support for some help with extra added css, to get an issue fixed
Hi there and thanks for the nice review! 😍 We really appreciate it! 🙏 Enjoy using the app and if you need any further assistance, we will be happy to help again. 😉
May 20, 2023
Never had any issues with the app, but I just had a very very urgent question and support got back to me on live chat within seconds on a Saturday. That's enough to already give 5 stars and recommend!
Hello there and thanks for the awesome review! 🤩 We appreciate it a lot! 😊 Enjoy using our app and if you need further assistance, our support will be there for you! 😉
May 18, 2023
Amazing APP, very helpful customer service! Well done guys! You are doing mazing job! Thanks a lot again!
Hello there and thanks for the great review! 🤩 We appreciate it a lot! 🙏 Enjoy using our app and if you need any further assistance, you know where to find us! 👩💻
May 17, 2023
Updated: The customer team reached out and clarified that their emails have ended up in my spam which is the reason why I didn't see any of their responses. We connected and resolved my query in a timely manner post my initial review. ************************************************ I have reached out multiple times with my query asking for support however I have received no response from the customer service.
Update [18.05.2023] Hello and thank you for the updated review. Glad that everything was cleared out and that our support managed to assist you. Enjoy using our app and if you need further assistance, our support team will be here for you! 😉 Hello there, we checked on our end and your inquiries were replied to in a timely manner. Most probably they may have been marked as spam due to being sent from our ticket system. We sent another email from a personal email [email protected] explaining the situation and attaching our previous replies. Please check it out and go through your spam folder to see if the old emails have been received there. We will be happy to assist you as quickly as possible. :)
May 11, 2023
Consent Tool funktioniert sehr gut - einfache und flexible Integration möglich. Hatte zwischendurch kleine Probleme beim Set-Up, was aber mit Hilfe des Supports sehr schnell und effizient behoben werden konnte.
Hallo und vielen dank für die tolle bewertung. 😊 Wir freuen uns zu hören, dass es unserem support gelungen ist, sie bei der einrichtung zu unterstützen. 💪 Wenn sie weitere hilfe benötigen, sind wir jederzeit für sie da! 🦸
May 5, 2023
Nice app, easy to use and fast reliable help center. There is even a free plan to choose, or if you prefer more features paid plans. It needs a translation integrated app (like langshop and such) to have translations of the texts , you cannot put them manually in this app. Apart from that, everything seems great
Hi there and thanks for the nice review! 😊 Actually you can add manual translated text in the Cookie Bar tab > Cookie Bar Content section, but if you need further help with that our support team can assist - no worries. 🦸