Consentmo GDPR Compliance

Great working cookie app! Everything you need and an awesome support team. No noticeable effect on page speed.

Had a very positive experience with Georgi through the App support chat when we encountered some issues - which were not related to Consentmo's app by the way. He was super helpful in investigating our issue and quickly was able to identify and fix it. Thank you!

Very good support. Georgi helped me add the language code into my new updated theme in minutes, very supportive as all the Consentmo staff usually do.

When looking for a cookie compliance solution, we were recommended Consentmo. Several months after implementing Consentmo, we noticed significantly skewed reporting in every one of our analytics dashboards. Being detrimental to accurate reporting across the business, especially conversion rate, we expended large amounts of resources to identify the cause. After weeks of testing and trying to isolate the problem, we identified Consentmo to be the issue. When a user denied cookies through the Consentmo cookie banner, every page visit would be logged as three sessions. This is an extremely urgent matter that we raised to Consentmo support. The team has yet to respond to our ticket in any meaningful way and it has been several days since a reply. This app is an integral part of compliance. We are very disappointed with how support has responded to our team raising a significant issue with the app.

Sehr gute App, die uns das Cookie-Consent-Management erleichtert hat. Wir sind ursprünglich zu Shopify gewechselt, um unsere Cookies rechtssicher zu gestalten. Dies ist uns nun mit der App möglich. Die App bietet auch einen super Kund:innensupport. Wir sind insgesamt sehr zufrieden mit der App und können sie weiterempfehlen. Zu empfehlen ist auch der Compliance Check aus der App heraus. Bei diesem prüft ein Mitarbeiter bzw. ggf. eine Mitarbeiterin die Compliance der Cookie App.

Really amazing customer service, they answered quickly and thoroughly and offered me a nice solution :)

The tool and the service are exceptionally great. I recommend it for every E-Commerce Store. The customer support is quick and competent.

Fijn en gebruiksvriendelijk. In de gratis versie zit eigenlijk alles wat je nodig hebt en kan je ook customizen. Wat echt heel fijn is, dat ze een compliance check doen. Zo weet je zeker dat alles goed staat.

Very very easy to set up and use. Plugs right in to Shopify's Consent API making it very easy to get real cookie compliance online quickly. Support team is also very helpful and responsive!

Absolutely fantastic customer service from Georgi, helped me get the app up and running. Would recommend.

Gute App mit allen Funktionen, die man braucht. Perfekter und kompetenter Support. Absolut zu empfehlen!! Vielen Dank :)

Very friendly and fast service. We had some issues in the coding when integrating the app with our translation tool, and Zeus was excellent in solving our issue. He immediately had a software engineer look into it, and in no time they found the issue and solved it. 100% recommend the app to anyone mainly because of the excellent customer service. Unusual to find such great support. Thank you.

Absolutely super support from Georgi today. Very responsive chat and all issues resolved within a short space of time. Delighted that we're now fully GDPR compliant and it's one less thing to worry about!

After evaluating MANY different GDPR+etc. cookie compliance apps, this one is the only one that met all my requirements. As a bonus, the developers are extremely accessible and helpful by email support. They helped me with custom code samples that I applied to my theme to ensure that custom tracking code I had (for other third-party services) were staying in compliance. I also love that the app can use IP-based geolocation to show the relevant notices ONLY to visitors for whom it is relevant. In my case, that means most of my visitors don't get nagged by a cookie consent banner at all (yay!) AND I stay in full compliance (double yay!).

Very helpful customer service. They answered immediately and were very helpful. I would recommend their services anytime.

Great and fast customer support. So far so good. The installation process was simple and we were provided with very detailed instructions and great support.

great app & customer service. received super fast support for some help with extra added css, to get an issue fixed

Never had any issues with the app, but I just had a very very urgent question and support got back to me on live chat within seconds on a Saturday. That's enough to already give 5 stars and recommend!

Amazing APP, very helpful customer service! Well done guys! You are doing mazing job! Thanks a lot again!

Updated: The customer team reached out and clarified that their emails have ended up in my spam which is the reason why I didn't see any of their responses. We connected and resolved my query in a timely manner post my initial review. ************************************************ I have reached out multiple times with my query asking for support however I have received no response from the customer service.