Consentmo GDPR Compliance
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L'application a l'air sérieuse et facile à mettre en place. En revanche, j'avais un doute sur la véracité du flux qui entrait sur mon site. J'ai testé l'application 5 jours et pendant ces 5 jours il y a eu une multiplication des visiteurs sur mon e-commerce (x4) alors que nous n'avions fait aucune presse ou aucun événement durant cette période. Je ne comprenais pas d'où pouvait venir ce flux si soudain jusqu'au moment où j'ai reçu la notification que la barre des 10000 pages vues allait être atteinte. En gros, lorsque l'application est active, je pense qu'elle met en place un flux de faux visiteurs (un bot clickeurs certainement), gâchant au passage les statistiques de vente et taux de conversion (merci) ! Et tout cela pour vous convertir à la solution payante, pour une application de "confiance", c'est un peu bête d'en arriver là. Je suis repassé sur mon ancienne application et comme par hasard, le flux de visiteurs sur mon site est revenu à la normale. Si vous l'essayez, je vous invite à faire attention sur ce point.
FR: Bonjour, et merci pour vos commentaires. Je pense qu'il y a peut-être eu un malentendu ici. La limite de 10 000 pages vues est quelque chose qui peut facilement être atteinte si votre boutique est déjà populaire ou si vous menez des campagnes. Puisqu'il s'agit de pages vues et non de sessions, ce sont deux choses différentes. 1 visiteur peut créer plusieurs pages vues, ce qui peut entraîner le dépassement de la limite. J'ai vérifié notre support et je ne vois aucun rapport de votre magasin davydao.myshopify.com pour cela, nous pouvons donc continuer et le vérifier pour vous. Je pense qu'il est juste que vous nous donniez la chance de voir s'il n'y a pas un autre problème qui pourrait produire des visites plus élevées. Je peux vous assurer que notre application ne génère pas de visites, ce n'est pas son but. Cela dit, je pense que la plupart des gens ici seront d'accord pour dire qu'il n'est pas acceptable de simplement laisser une mauvaise critique sans même contacter les développeurs de l'application pour vérifier le cas. Si vous souhaitez donner une seconde chance à l'application, vous pouvez nous contacter à [email protected]. Nous effectuerons une sauvegarde de vos paramètres dans la mesure du possible et vérifierons la configuration de votre boutique. :) EN: Hello there, and thanks for your feedback. I think there might have been some misunderstanding here. The 10 000 page views limit is something that can easily be reached if your store is popular already or if you are running campaigns. Since this is page views and not sessions - these are two different things. 1 visitor can create multiple page views, which can result in hitting the limit. I have checked our support and I do not see any report from your store davydao.myshopify.com for this, so we could go ahead and check it for you. I think it is fair for you to give us the chance to see if there isn't another issue that may produce the higher visits. I can assure you that our app does not generate visits, this is not it's purpose. having said that, I think most people here will agree, that it is not ok to simply leave a bad review without even contacting the developers of the app to check the case. If you want to give the app a second chance, you can reach us at [email protected]. We will perform a backup of your settings where possible and check the setup on your store. :)
Incredible service and a very robust plugin. After having searched many plugins I found GDPR/CCPA + Cookie Management to be the best of the bunch. 10 out of 10 for performance and support
Wow, you just made our day! 🤩 Thanks so much for the honest and kind feedback. 😊 I think it will help a lot of people with their decision. Enjoy using our app and if you need any help, you know how to reach us! 😉
Prompt and helpful support from Elena. I had a billing issue and it was solved without a fuss. Thank you
Hi there and thanks for the great feedback! ✨ We appreciate it a lot! 😊 Enjoy using the app, and if there is anything else we can help with, you know how to reach us! 😉
Diese Cookie-Banner ist en Must-To-Have. Besonders für meinen deutschen Shop. Die ist einfach zu bedienen und erfüllt die DSGVO Normen. Vor allem für Starter, sie können diese App mit den kostenlosen Funktionen ausreichend in Anspruch nehmen. Ich empfehle sie.
Hallo zusammen und danke für die tolle bewertung! 🥳 Wir schätzen es sehr! 🙏 Viel spaß bei der nutzung der app und wenn sie hilfe benötigen, steht Ihnen unser support-team unter: [email protected] zur verfügung 😉
The support is really swift and will surely help you out with anything that you're in need of in no time. Thank you Joseph & Georgi for your help!
Hello there and thanks for the awesome feedback about our service and support! We appreciate it a lot! 🤩 Enjoy using our app and if there is anything else we could help you with, we are available in chat and email at [email protected] 😊
Great troubleshooting and support, excellent communication, and effort during the setup, we definitely recommend this app.
Hello there and thanks for the great review! 🤩 We really appreciate it! 😊 Enjoy using the app, and if you need any assistance - you know where to find us! 👨💻
The customer service staff in the app chat is super helpful and friendly. He quickly helped with fixing some styling issue and applied the changes directly in the CSS code!
Hi there and thanks for sharing your feedback regarding our support team! 🤩 We are really happy to hear about your positive experience! 😊 Enjoy using the app and if you need additional help, you know how to reach us! 😉
Better App for Cookies for a great business having and for the protection of your business websites.
Hello there and thanks for the great review! 😊 We appreciate it a lot! 🙏 Enjoy using our app and if you need any help with it, please contact our support team via chat or through email at [email protected] 🧑💻
Die App ist wirklich einfach nachzuvollziehen und bietet eine Menge Möglichkeiten, auch in der kostenlosen Version. Vielen Dank!
Du bist herzlich Willkommen! 😊 Genießen Sie die Nutzung der App, und wenn Sie Hilfe benötigen, stehen wir Ihnen im Chat und per E-Mail unter [email protected] zur Verfügung. 👨💻
I’ve been using Consentmo for a few years now, and I recently upgraded to the paid version, it is worth every penny. As someone who isn't 'techy,' I was worried about the new Google Consent Mode V2 requirements. The support team was incredible; John actually went into my theme code and handled the manual integration for me to ensure everything was perfect. He even helped me set up a clean 'Manage Cookies' link in my footer so I didn't have to use a floating widget that blocked my newsletter pop-up. Fast, professional, and highly recommended!
Hello there and thanks for the detailed review on your first encounter with the app! 🤩This will help a lot of merchants for sure. 😊 Enjoy using our service and if you need any additional help, our support team will be happy to assist again! 😉
Works smoothly and the customer support is fast and reliable. They respond in no time. The app is easy to configure.
Hello there and thanks for the great feedback. 😊 We appreciate it a lot! 🙌 If you need further assistance, our support team will be here for you! 👋
Received a 5 star service from the team! I had the team to guide me through the settings in order to stay compliant with the regulations and they team delivered a clear and concise instruction on how to go about it. They even did a screen record to show how the plugins actually performs on my website. Nonetheless, they were very responsive to all the replies.
Hi there and thank you so much for the great review! 😊 We appreciate your feedback on our support services! 🙏 Enjoy using our app and if there is anything else we could help you with, you know where to find us! 😉
Toller und schneller Service. Die App ist einfach zu bedienen. Die App kann ich nur weiterempfehlen. :-)
Vielen Dank für die tolle Bewertung! 😊 Viel Spaß mit der App und wenn Sie Hilfe benötigen, steht Ihnen unser Support-Team per Chat 💬 und E-Mail unter [email protected] zur Verfügung 📧
I just loaded this app today and wanted to ask some questions just to make sure I make everything right. I chat with customer service and got great service and help with pictures. They also gave me tips to get every settings okay. I am amazed how good service I got. Perfect!
Thank you so much for praising our support services! 🥳 We are doing our best every day to help merchants this way! 😊 Keep on grinding, and if you need our help, we will be happy to assist again! 👨💻
Fantastic support. Really helpful and super fast. 1000 Dank.
Vielen Dank für die positive Bewertung! 🙏 Wir schätzen es sehr! 😊 Viel Spaß mit der App und wenn Sie weitere Hilfe benötigen, wissen Sie, wie Sie uns erreichen können! 📧💬
Just added! The app was easy to install, it has everything we wanted and a very complete free version! Also a fast support!
Hi there and thanks for the awesome review! 🥳 We really do make sure that you can achieve full compliance with the free version of the app, something that is not present with most apps out there. 😏 Enjoy using our app and if you need any further assistance, our support team is available in chat 💬 and email at [email protected]. 👩💻
Great chat support! Within seconds someone was there for us. Super fast and competent answer. That's how we like it! ;)
Wow, thank you so much, thank you for the review! 🤩 We do our best to assist our app users fast and efficient. 🫡 😁Thank you for appreciating it, we appreciate you as well! 🙏 In case you need further assistance, we will be here for you! 🧑💻
Very satisfied with their support and help to setup the app. Meets our needs 100% Highly recommende GDPR APP!
Wow, thank you so much for the awesome review! 🤩 We highly appreciate it! 🙏 Enjoy using our app and if you need any further assistance, our powerful support team will be there for you! 😉
So far great! It has everything we wanted and a very complete free version! Also a fast support!
Hello there and thanks for the great review! 🤩 We really appreciate it! 😊 Enjoy using the app, and if you need any assistance - you know where to find us! 👨💻
Great review. I like it very much. I also like the service from the people behind the app. I had some issues, but they helped me very quickly and now im satisfied and im using the app everyday. So all in all, great app!
Hello there and thanks for the great review! 🙌 We really appreciate it! 🥰 Enjoy using our app and if you need any help, you know where to find us! 😊
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