All reviews

Rating Breakdown

  • 5
    99% (2,712 ratings)
  • 4
    1% (32 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 92% (2,524)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2025

We’ve been using the Pandectes app and are very satisfied with its performance. The functionality is reliable and easy to work with. A special thanks to Natalie from the support team — her responses were quick, helpful, and directly to the point. Excellent experience overall.

Store

Philia

Using app

About 2 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 12, 2025

Konstantinos

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Super Service. Nach Installation wird alles geprüft und angepasst bis es passt. Danke :)

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Easy to install but the best part is the chat feature to ensure we set everything up to be properly compliant. We spoke with Natalie who was super helpful and left us feeling like we were in good hands. Thank you Natalie!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Ermis was really helpful in setting up our compliance preferences

Store

Beddy's

Using app

Over 2 years

Total reviews

11

Average rating

4.9

5 / 5 Share

Dec. 11, 2025

perfect

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Ermis was very helpful, very friendly and patient.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Great customer and tech support. Ermis in particular is very helpful and diligent!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Great app and support

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

thankss

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

I contacted support to check my store's Google services and consent setup. Ermis handled everything professionally and patiently. They asked the right diagnostic questions, requested the exact Shopify screenshots needed, and walked me through verifying the Google custom pixel permission and Simprosys consent settings. When Simprosys consent was disabled, Ermis stayed engaged while I enabled it and then rechecked the store. Thanks to Ermis’s guidance my store is now correctly configured for Google Consent Mode V2 (Advanced) and confirmed GDPR-compliant, only strictly necessary cookies fire prior to consent. Communication was friendly, clear, and efficient. I appreciated the step-by-step instructions and the final confirmation that everything was working. Would definitely recommend their support and the app, special thanks to Ermis for the excellent help!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience! Ensuring your Google services and consent setups are accurate is a top priority for us. It’s great to know that Ermis provided the professional and patient support you needed to get the custom pixels and Simprosys settings sorted. We appreciate your business!

5 / 5 Share

Dec. 10, 2025

Ermis was incredibly helpful and fast in resolving my issue with the Pandectes Compliance app. Excellent support — thank you!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Ermis and Konstantinos have been very helpful support team members.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Store

Kwiketo

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Marios was incredibly helpful and professional. He was extremely reactive and answered all my questions very clearly. He also suggested a few smart optimizations for my setup, which I really appreciated. Thanks to his guidance, my store is now fully compliant and better optimized. Excellent support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Ermis was very responsive and tried thoroughly to investigate the issue. Even though the source could not be identified, the communication was clear and helpful. Thank you for the support.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Great app, highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Natalie was exceptionally helpful and resolved all my issues quickly and with great professionalism. High‑quality support is rare these days, but Pandactes truly delivers so its EASY 5/5 from me

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 8, 2025

This app was a scam! As part of the setup of this app, it includes a compliance review, except that the compliance review is just to tell you that you're not compliant, and you have to upgrade to the paid plan in order to be compliant. This is obviously a marketing ploy just to make you upgrade to a paid plan.

Using app

About 2 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello Lauren, We’re sorry to hear that your experience was frustrating, that was never our intention. The compliance review is designed to check multiple areas of a store based on location and applicable regulations. Our plans, features, and limitations are always publicly listed and fully transparent on our website. Our team reached out to clarify the findings and offer support, and we always strive to be transparent and helpful. We truly appreciate your feedback and wish you the very best with your store. Pandectes Team

5 / 5 Share

Dec. 8, 2025

Store

Laroll

Using app

6 months

Total reviews

1

Average rating

5.0